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v3.20.1

Segment and Related Information - Schedule of Segment Revenues and Operations (Detail) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2020 | Mar. 31, 2019
Segment Reporting Information |  |
Total Revenue | $ 276,541 | $ 247,066
Operating income | 33,893 | 34,491
Operating segments | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 250,177 | 221,035
Operating income | 60,472 | 55,474
Operating segments | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 30,381 | 29,587
Operating income | 6,908 | 7,095
Intercompany |  |
Segment Reporting Information |  |
Total Revenue | (4,019) | (3,553)
Intercompany | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 4,001 | 3,484
Intercompany | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 18 | 69
Corporate |  |
Segment Reporting Information |  |
Total Revenue | (4,017) | (3,556)
Operating income | (20,068) | (16,546)
Operating segment and corporate non-segment |  |
Segment Reporting Information |  |
Operating income | 47,312 | 46,023
Software licenses and royalties |  |
Segment Reporting Information |  |
Total Revenue | 18,737 | 21,793
Software licenses and royalties | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 15,951 | 18,522
Software licenses and royalties | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 2,786 | 3,271
Software licenses and royalties | Corporate |  |
Segment Reporting Information |  |
Total Revenue | 0 | 0
Subscriptions |  |
Segment Reporting Information |  |
Total Revenue | 81,723 | 67,275
Subscriptions | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 76,644 | 63,255
Subscriptions | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 5,079 | 4,020
Subscriptions | Corporate |  |
Segment Reporting Information |  |
Total Revenue | 0 | 0
Software services |  |
Segment Reporting Information |  |
Total Revenue | 52,133 | 48,443
Software services | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 44,949 | 40,456
Software services | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 7,184 | 7,987
Software services | Corporate |  |
Segment Reporting Information |  |
Total Revenue | 0 | 0
Maintenance |  |
Segment Reporting Information |  |
Total Revenue | 114,365 | 100,152
Maintenance | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 104,841 | 91,188
Maintenance | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 9,524 | 8,964
Maintenance | Corporate |  |
Segment Reporting Information |  |
Total Revenue | 0 | 0
Appraisal services |  |
Segment Reporting Information |  |
Total Revenue | 5,763 | 5,214
Appraisal services | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 0 | 0
Appraisal services | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 5,763 | 5,214
Appraisal services | Corporate |  |
Segment Reporting Information |  |
Total Revenue | 0 | 0
Hardware and other |  |
Segment Reporting Information |  |
Total Revenue | 3,820 | 4,189
Hardware and other | Enterprise Software |  |
Segment Reporting Information |  |
Total Revenue | 3,791 | 4,130
Hardware and other | Appraisal and Tax |  |
Segment Reporting Information |  |
Total Revenue | 27 | 62
Hardware and other | Corporate |  |
Segment Reporting Information |  |
Total Revenue | $ 2 | $ (3)

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