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Segment and Related Information | 9 Months Ended
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Sep. 30, 2020
Segment Reporting [Abstract] |
Segment and Related Information | Segment and Related Information We provide integrated information management solutions and services for the public sector, with a focus on local governments. We provide our software systems and services and appraisal services through six business units, which focus on the following products: •financial management, education and planning, regulatory and maintenance software solutions; •financial management, municipal courts, planning, regulatory and maintenance management software solutions; •courts and justice and public safety software solutions; •data and insights solutions; •case management and business process management solutions; and •appraisal and tax software solutions, property appraisal services and land and vital records management software solutions. In accordance with ASC 280-10, Segment Reporting, the financial management, education and planning, regulatory and maintenance software solutions unit; financial management, municipal courts, planning, regulatory and maintenance, courts and justice and public safety software solutions unit; the data and insights solutions unit; and case management and business process management solutions unit meet the criteria for aggregation and are presented in one reportable segment, the Enterprise Software (“ES”) segment. The ES segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education, courts and justice, public safety, planning, regulatory and maintenance, data and insights, case management and business process management. The Appraisal and Tax (“A&T”) segment provides systems and software that automate the appraisal and assessment of real and personal property, land and vital records management as well as property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction. We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating income primarily consists of compensation costs for the executive management team and certain accounting and administrative staff and share-based compensation expense for the entire company. Corporate segment operating income also includes revenues and expenses related to a company-wide user conference. Due to the shelter-in-place orders caused by the COVID-19 pandemic, we cancelled our company-wide user conference for the current year. As of January 1, 2020, the land and vital records management business unit, which was previously reported in the ES segment, was moved to the A&T segment to reflect changes in the way in which management makes operating decisions, allocates resources, and manages the growth and profitability of the Company. Prior year amounts for the ES and A&T segments have been adjusted to reflect the segment change.
For the three months ended September 30, 2020 |  |  |  |  |  |  |  |
|  | Enterprise Software |  | Appraisal and Tax |  | Corporate |  | Totals
Revenues |  |  |  |  |  |  |  |
Software licenses and royalties |  | $ | 17,798 |  |  | $ | 2,139 |  |  | $ | — |  |  | $ | 19,937 |
Subscriptions |  | 82,972 |  |  | 6,318 |  |  | — |  |  | 89,290 |
Software services |  | 42,640 |  |  | 5,306 |  |  | — |  |  | 47,946 |
Maintenance |  | 108,270 |  |  | 9,709 |  |  | — |  |  | 117,979 |
Appraisal services |  | — |  |  | 5,394 |  |  | — |  |  | 5,394 |
Hardware and other |  | 5,131 |  |  | 69 |  |  | — |  |  | 5,200 |
Intercompany |  | 5,128 |  |  | 38 |  |  | (5,166) |  |  | — |
Total revenues |  | $ | 261,939 |  |  | $ | 28,973 |  |  | $ | (5,166) |  |  | $ | 285,746 |
Segment operating income |  | $ | 79,911 |  |  | $ | 8,318 |  |  | $ | (25,216) |  |  | $ | 63,013 |
For the three months ended September 30, 2019 |  |  |  |  |  |  |  |
|  | Enterprise Software |  | Appraisal and Tax |  | Corporate |  | Totals
Revenues |  |  |  |  |  |  |  |
Software licenses and royalties |  | $ | 22,954 |  |  | $ | 2,425 |  |  | $ | — |  |  | $ | 25,379 |
Subscriptions |  | 70,833 |  |  | 4,439 |  |  | — |  |  | 75,272 |
Software services |  | 44,752 |  |  | 10,245 |  |  | — |  |  | 54,997 |
Maintenance |  | 100,519 |  |  | 9,314 |  |  | — |  |  | 109,833 |
Appraisal services |  | — |  |  | 6,008 |  |  | — |  |  | 6,008 |
Hardware and other |  | 3,887 |  |  | 38 |  |  | (14) |  |  | 3,911 |
Intercompany |  | 3,995 |  |  | 34 |  |  | (4,029) |  |  | — |
Total revenues |  | $ | 246,940 |  |  | $ | 32,503 |  |  | $ | (4,043) |  |  | $ | 275,400 |
Segment operating income |  | $ | 62,539 |  |  | $ | 9,178 |  |  | $ | (18,043) |  |  | $ | 53,674 |
For the nine months ended September 30, 2020 |  |  |  |  |  |  |  |
|  | Enterprise Software |  | Appraisal and Tax |  | Corporate |  | Totals
Revenues |  |  |  |  |  |  |  |
Software licenses and royalties |  | $ | 48,432 |  |  | $ | 7,267 |  |  | $ | — |  |  | $ | 55,699 |
Subscriptions |  | $ | 238,744 |  |  | $ | 17,907 |  |  | — |  |  | $ | 256,651 |
Software services |  | $ | 126,488 |  |  | $ | 17,245 |  |  | — |  |  | $ | 143,733 |
Maintenance |  | $ | 320,447 |  |  | $ | 28,657 |  |  | — |  |  | $ | 349,104 |
Appraisal services |  | — |  |  | $ | 15,853 |  |  | — |  |  | $ | 15,853 |
Hardware and other |  | $ | 12,222 |  |  | $ | 114 |  |  | $ | 2 |  |  | $ | 12,338 |
Intercompany |  | 13,662 |  |  | 58 |  |  | (13,720) |  |  | — |
Total revenues |  | $ | 759,995 |  |  | $ | 87,101 |  |  | $ | (13,718) |  |  | $ | 833,378 |
Segment operating income |  | $ | 209,408 |  |  | $ | 21,374 |  |  | $ | (65,718) |  |  | $ | 165,064 |
For the nine months ended September 30, 2019 |  |  |  |  |  |  |  |
|  | Enterprise Software |  | Appraisal and Tax |  | Corporate |  | Totals
Revenues |  |  |  |  |  |  |  |
Software licenses and royalties |  | $ | 59,031 |  |  | $ | 8,816 |  |  | $ | — |  |  | $ | 67,847 |
Subscriptions |  | 203,474 |  |  | 12,548 |  |  | — |  |  | 216,022 |
Software services |  | 133,612 |  |  | 27,229 |  |  | — |  |  | 160,841 |
Maintenance |  | 289,348 |  |  | 27,326 |  |  | — |  |  | 316,674 |
Appraisal services |  | — |  |  | 17,455 |  |  | — |  |  | 17,455 |
Hardware and other |  | 12,510 |  |  | 105 |  |  | 6,136 |  |  | 18,751 |
Intercompany |  | 11,055 |  |  | 187 |  |  | (11,242) |  |  | — |
Total revenues |  | $ | 709,030 |  |  | $ | 93,666 |  |  | $ | (5,106) |  |  | $ | 797,590 |
Segment operating income |  | $ | 177,681 |  |  | $ | 24,196 |  |  | $ | (52,260) |  |  | $ | 149,617 |
|  | Three Months Ended September 30, |  | Nine Months Ended September 30,
Reconciliation of reportable segment operating income to the Company's consolidated totals: |  | 2020 |  | 2019 |  | 2020 |  | 2019
Total segment operating income |  | $ | 63,013 |  |  | $ | 53,674 |  |  | $ | 165,064 |  |  | $ | 149,617 |
Amortization of acquired software |  | (7,965) |  |  | (7,975) |  |  | (23,998) |  |  | (22,645) |
Amortization of customer and trade name intangibles |  | (5,392) |  |  | (5,646) |  |  | (16,176) |  |  | (15,762) |
Other income, net |  | 280 |  |  | 499 |  |  | 1,740 |  |  | 838 |
Income before income taxes |  | $ | 49,936 |  |  | $ | 40,552 |  |  | $ | 126,630 |  |  | $ | 112,048 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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