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v3.20.2

Segment and Related Information - Schedule of Segment Revenues and Operations (Detail) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019
Segment Reporting Information |  |  |  |
Total revenues | $ 285,746 | $ 275,400 | $ 833,378 | $ 797,590
Segment operating income | 49,656 | 40,053 | 124,890 | 111,210
Intercompany |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | (5,166) | (4,029) | (13,720) | (11,242)
Intercompany | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,128 | 3,995 | 13,662 | 11,055
Intercompany | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 38 | 34 | 58 | 187
Operating segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 261,939 | 246,940 | 759,995 | 709,030
Segment operating income | 79,911 | 62,539 | 209,408 | 177,681
Operating segments | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 28,973 | 32,503 | 87,101 | 93,666
Segment operating income | 8,318 | 9,178 | 21,374 | 24,196
Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | (5,166) | (4,043) | (13,718) | (5,106)
Segment operating income | (25,216) | (18,043) | (65,718) | (52,260)
Operating segment and corporate non-segment |  |  |  |
Segment Reporting Information |  |  |  |
Segment operating income | 63,013 | 53,674 | 165,064 | 149,617
Software licenses and royalties |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 19,937 | 25,379 | 55,699 | 67,847
Software licenses and royalties | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 17,798 | 22,954 | 48,432 | 59,031
Software licenses and royalties | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 2,139 | 2,425 | 7,267 | 8,816
Software licenses and royalties | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Subscriptions |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 89,290 | 75,272 | 256,651 | 216,022
Subscriptions | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 82,972 | 70,833 | 238,744 | 203,474
Subscriptions | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 6,318 | 4,439 | 17,907 | 12,548
Subscriptions | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Software services |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 47,946 | 54,997 | 143,733 | 160,841
Software services | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 42,640 | 44,752 | 126,488 | 133,612
Software services | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,306 | 10,245 | 17,245 | 27,229
Software services | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Maintenance |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 117,979 | 109,833 | 349,104 | 316,674
Maintenance | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 108,270 | 100,519 | 320,447 | 289,348
Maintenance | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 9,709 | 9,314 | 28,657 | 27,326
Maintenance | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Appraisal services |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,394 | 6,008 | 15,853 | 17,455
Appraisal services | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Appraisal services | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,394 | 6,008 | 15,853 | 17,455
Appraisal services | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Hardware and other |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,200 | 3,911 | 12,338 | 18,751
Hardware and other | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,131 | 3,887 | 12,222 | 12,510
Hardware and other | Appraisal and Tax |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 69 | 38 | 114 | 105
Hardware and other | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | $ 0 | $ (14) | $ 2 | $ 6,136

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