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Segment and Related Information
 9 Months Ended
Sep. 30, 2022
Segment Reporting [Abstract]  
Segment and Related Information Segment and Related Information
We provide integrated information management solutions and services for the public sector.
We provide our software systems and related professional services and appraisal services through seven business units, which focus on the following products:
•financial management, education and planning, regulatory, and maintenance software solutions;
•financial management, municipal courts, planning, regulatory, and maintenance software solutions;
•courts and justice and public safety software solutions;
•data and insights solutions;
•appraisal and tax software solutions, land and vital records management software solutions, and property appraisal services;
•development platform solutions including case management and business process management; and
•NIC digital government and payments solutions.
In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education; courts and justice; public safety; planning, regulatory and maintenance; data and insights; appraisal and tax software solutions; land and vital records management software solutions; and property appraisal services. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows. The business units presented in the PT reportable segment are the following: NIC digital government and payments solutions and development platform solutions.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating income also includes revenues and expenses related to a company-wide user conference.
As of January 1, 2022, the appraisal and tax software solutions, land and vital records management software solutions, and property appraisal service business unit, which was previously reported in the Appraisal & Tax ("A&T") reportable segment, was moved to the ES reportable segment and the NIC digital government and payments solutions and development platform solutions moved to the PT reportable segment to reflect changes in the way in which management makes operating decisions, allocates resources, and manages the growth and profitability of the Company. As a result of the changes in our reportable segments, the former A&T and NIC reportable segments are no longer considered separate segments. Prior year amounts for the ES and PT reportable segments have been adjusted to reflect the segment change.
For the three months ended September 30, 2022Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues    
Software licenses and royalties$17,165 $3,104 $— $20,269 
Subscriptions135,337 119,009 — 254,346 
Professional services42,441 20,739 — 63,180 
Maintenance111,486 5,852 — 117,338 
Appraisal services8,638 — — 8,638 
Hardware and other7,271 — 2,149 9,420 
Intercompany5,541 — (5,541)— 
Total revenues$327,879 $148,704 $(3,392)$473,191 
Segment operating income (loss)$110,693 $33,466 $(54,683)$89,476 
For the three months ended September 30, 2021Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues
Software licenses and royalties$21,201 $1,472 $— $22,673 
Subscriptions106,841 146,101 — 252,942 
Professional services41,169 13,455 — 54,624 
Maintenance109,480 8,353 — 117,833 
Appraisal services7,146 — — 7,146 
Hardware and other4,556 11 88 4,655 
Intercompany5,142 — (5,142)— 
Total revenues$295,535 $169,392 $(5,054)$459,873 
Segment operating income (loss)$102,602 $40,182 $(59,521)$83,263 
For the nine months ended September 30, 2022Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues
Software licenses and royalties$47,893 $3,891 $— $51,784 
Subscriptions384,346 371,258 — 755,604 
Professional services126,931 60,871 — 187,802 
Maintenance332,941 18,241 — 351,182 
Appraisal services25,968 — — 25,968 
Hardware and other19,884 — 5,759 25,643 
Intercompany16,472 — (16,472)— 
Total revenues$954,435 $454,261 $(10,713)$1,397,983 
Segment operating income (loss)$319,312 $100,500 $(162,133)$257,679 
For the nine months ended September 30, 2021Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues
Software licenses and royalties$51,812 $3,398 $— $55,210 
Subscriptions308,787 246,192 — 554,979 
Professional services126,064 29,537 — 155,601 
Maintenance328,764 27,802 — 356,566 
Appraisal services19,876 — — 19,876 
Hardware and other13,462 29 3,027 16,518 
Intercompany16,039 — (16,039)— 
Total revenues$864,804 $306,958 $(13,012)$1,158,750 
Segment operating income (loss)$301,522 $69,426 $(174,567)$196,381 
Three Months Ended September 30,Nine Months Ended September 30,
Reconciliation of reportable segment operating income to the Company's consolidated totals:2022202120222021
Total segment operating income$89,476 $83,263 $257,679 $196,381 
Amortization of acquired software(13,622)(12,896)(40,882)(32,683)
Amortization of customer and trade name intangibles(14,941)(14,183)(43,259)(31,015)
Interest expense(9,258)(5,396)(20,276)(18,311)
Other income, net131 445 712 1,249 
Income before income taxes$51,786 $51,233 $153,974 $115,621