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Segment and Related Information
 3 Months Ended
Mar. 31, 2023
Segment Reporting [Abstract]  
Segment and Related Information Segment and Related Information
We provide integrated information management solutions and services for the public sector.
We provide our software systems and related professional services through six business units, which focus on the following products:
•financial management, education and planning, regulatory, and maintenance software solutions;
•financial management, municipal courts, planning, regulatory, and maintenance software solutions;
•courts and justice and public safety software solutions;
•property and recording solutions;
•platform solutions including case management and business process management; and
•digital solutions including payments and government services.
In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education; planning, regulatory and maintenance; courts and justice; public safety; and property and recording solutions. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows such as platform solutions and digital solutions.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating loss also includes revenues and expenses related to a company-wide user conference.
For the three months ended March 31, 2023Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues    
Subscriptions:
SaaS$111,042 $15,553 $— $126,595 
Transaction-based fees37,372 116,498 — 153,870 
Maintenance110,081 5,049 — 115,130 
Professional services51,499 9,430 — 60,929 
Software licenses and royalties8,068 2,062 — 10,130 
Hardware and other5,199 — — 5,199 
Intercompany5,083 — (5,083)— 
Total revenues$328,344 $148,592 $(5,083)$471,853 
Segment operating income (loss)$99,980 $29,537 $(57,210)$72,307 
For the three months ended March 31, 2022Enterprise
Software		Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$90,771 $11,011 $— $101,782 
Transaction-based fees29,545 114,116 — 143,661 
Maintenance110,695 6,334 — 117,029 
Professional services51,167 18,848 — 70,015 
Software licenses and royalties16,105 401 — 16,506 
Hardware and other7,115 — — 7,115 
Intercompany5,589 — (5,589)— 
Total revenues$310,987 $150,710 $(5,589)$456,108 
Segment operating income (loss)$106,529 $30,733 $(53,459)$83,803 
Three Months Ended March 31,
Reconciliation of reportable segment operating income to the Company's consolidated totals:20232022
Total segment operating income$72,307 $83,803 
Amortization of acquired software(8,920)(13,221)
Amortization of other intangibles(18,407)(14,714)
Interest expense(7,684)(4,804)
Other income, net1,246 364 
Income before income taxes$38,542 $51,428