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v3.23.3

Segment and Related Information - Schedule of Segment Revenues and Operations (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2023 | Sep. 30, 2022 | Sep. 30, 2023 | Sep. 30, 2022
Segment Reporting Information |  |  |  |
Total revenues | $ 494,684 | $ 473,191 | $ 1,470,817 | $ 1,397,983
Segment operating income (loss) | 63,935 | 60,913 | 170,789 | 173,538
Operating Segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 353,755 | 327,879 | 1,024,573 | 954,435
Segment operating income (loss) | 121,560 | 110,693 | 332,725 | 319,312
Operating Segments | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 146,913 | 148,704 | 456,792 | 454,261
Segment operating income (loss) | 31,411 | 33,466 | 99,746 | 100,500
Intercompany |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | (5,943) | (5,541) | (17,878) | (16,472)
Intercompany | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,943 | 5,541 | 17,878 | 16,472
Intercompany | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | (5,984) | (3,392) | (10,548) | (10,713)
Segment operating income (loss) | (61,475) | (54,683) | (179,503) | (162,133)
Operating Segment and Corporate Non-segment |  |  |  |
Segment Reporting Information |  |  |  |
Segment operating income (loss) | 91,496 | 89,476 | 252,968 | 257,679
SaaS |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 138,509 | 109,912 | 387,022 | 312,734
SaaS | Operating Segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 120,747 | 97,279 | 338,128 | 277,327
SaaS | Operating Segments | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 17,762 | 12,633 | 48,894 | 35,407
SaaS | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Transaction-based fees |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 156,681 | 144,434 | 486,422 | 442,870
Transaction-based fees | Operating Segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 45,176 | 38,057 | 130,761 | 107,019
Transaction-based fees | Operating Segments | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 111,505 | 106,377 | 355,661 | 335,851
Transaction-based fees | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Maintenance |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 117,484 | 117,338 | 349,154 | 351,182
Maintenance | Operating Segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 111,574 | 111,486 | 331,609 | 332,941
Maintenance | Operating Segments | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 5,910 | 5,852 | 17,545 | 18,241
Maintenance | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Professional services |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 61,126 | 71,818 | 188,475 | 213,770
Professional services | Operating Segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 52,413 | 51,079 | 159,168 | 152,899
Professional services | Operating Segments | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 8,713 | 20,739 | 29,307 | 60,871
Professional services | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Software licenses and royalties |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 10,554 | 20,269 | 30,463 | 51,784
Software licenses and royalties | Operating Segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 7,531 | 17,166 | 25,078 | 47,893
Software licenses and royalties | Operating Segments | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 3,023 | 3,103 | 5,385 | 3,891
Software licenses and royalties | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Hardware and other |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 10,330 | 9,420 | 29,281 | 25,643
Hardware and other | Operating Segments | Enterprise Software |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 10,371 | 7,271 | 21,951 | 19,884
Hardware and other | Operating Segments | Platform Technologies |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | 0 | 0 | 0 | 0
Hardware and other | Corporate |  |  |  |
Segment Reporting Information |  |  |  |
Total revenues | $ (41) | $ 2,149 | $ 7,330 | $ 5,759

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