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SEGMENT AND RELATED INFORMATION | 12 Months Ended
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Dec. 31, 2023
Segment Reporting [Abstract] |
SEGMENT AND RELATED INFORMATION | SEGMENT AND RELATED INFORMATION In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. Business units that have met the aggregation criteria have been combined into our two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: public administration solutions; courts and public safety solutions; education solutions, and property and recording solutions. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to platform and transformative solutions including digital solutions, payment processing, streamline data processing, and improve operations and workflows. As of January 1, 2023, our data and insights solutions business unit was integrated into the remaining business units across both reportable segments with no material change to the results of the reportable segments. We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating loss also includes revenues and expenses related to a company-wide user conference. The accounting policies of the reportable segments are the same as those described in Note 1, “Summary of Significant Accounting Policies”. Segment assets primarily consist of net accounts receivable, prepaid expenses and other current assets, and net property and equipment and software development costs. Corporate assets primarily consist of cash and investments, prepaid insurance, intangibles associated with acquisitions, deferred income taxes, and net property and equipment mainly related to unallocated information and technology assets.
For the year ended December 31, 2023 | Enterprise Software |  | Platform Technologies |  | Corporate |  | Totals
Revenues |  |  |  |  |  |  |
Subscriptions: |  |  |  |  |  |  |
SaaS | $ | 459,544 |  |  | $ | 68,433 |  |  | $ | — |  |  | $ | 527,977 |
Transaction-based fees | 174,718 |  |  | 456,817 |  |  | — |  |  | 631,535 |
Maintenance | 442,781 |  |  | 23,880 |  |  | — |  |  | 466,661 |
Professional services | 209,727 |  |  | 40,249 |  |  | — |  |  | 249,976 |
Software licenses and royalties | 32,709 |  |  | 5,387 |  |  | — |  |  | 38,096 |
Hardware and other | 30,176 |  |  | — |  |  | 7,330 |  |  | 37,506 |
Intercompany | 23,566 |  |  | — |  |  | (23,566) |  |  | — |
Total revenues | $ | 1,373,221 |  |  | $ | 594,766 |  |  | $ | (16,236) |  |  | $ | 1,951,751 |
Depreciation and amortization expense | 25,445 |  |  | 110,354 |  |  | 18,280 |  |  | 154,079 |
Segment operating income | 443,756 |  |  | 124,446 |  |  | (238,971) |  |  | 329,231 |
Software development expenditures | 6,619 |  |  | 15,840 |  |  | 10,031 |  |  | 32,490 |
Capital expenditures | 16,788 |  |  | 2,380 |  |  | 1,351 |  |  | 20,519 |
Segment assets | $ | 631,117 |  |  | $ | 426,064 |  |  | $ | 3,619,482 |  |  | $ | 4,676,663 |
For the year ended December 31, 2022 | Enterprise Software |  | Platform Technologies |  | Corporate |  | Totals
Revenues |  |  |  |  |  |  |
Subscriptions: |  |  |  |  |  |  |
SaaS | $ | 378,953 |  |  | $ | 49,573 |  |  | $ | — |  |  | $ | 428,526 |
Transaction-based fees | 147,370 |  |  | 436,408 |  |  | — |  |  | 583,778 |
Maintenance | 444,143 |  |  | 24,312 |  |  | — |  |  | 468,455 |
Professional services | 204,970 |  |  | 72,655 |  |  | — |  |  | 277,625 |
Software licenses and royalties | 55,158 |  |  | 4,248 |  |  | — |  |  | 59,406 |
Hardware and other | 26,592 |  |  | — |  |  | 5,822 |  |  | 32,414 |
Intercompany | 21,636 |  |  | — |  |  | (21,636) |  |  | — |
Total revenues | $ | 1,278,822 |  |  | $ | 587,196 |  |  | $ | (15,814) |  |  | $ | 1,850,204 |
Depreciation and amortization expense | 55,389 |  |  | 84,609 |  |  | 19,074 |  |  | 159,072 |
Segment operating income | 418,776 |  |  | 123,291 |  |  | (214,263) |  |  | 327,804 |
Software development expenditures | 3,790 |  |  | 14,581 |  |  | 9,251 |  |  | 27,622 |
Capital expenditures | 8,972 |  |  | 6,845 |  |  | 6,712 |  |  | 22,529 |
Segment assets | $ | 636,377 |  |  | $ | 362,610 |  |  | $ | 3,688,430 |  |  | $ | 4,687,417 |
For the year ended December 31, 2021 | Enterprise Software |  | Platform Technologies |  | Corporate |  | Totals
Revenues |  |  |  |  |  |  |
Subscriptions: |  |  |  |  |  |  |
SaaS | $ | 310,416 |  |  | $ | 31,702 |  |  | $ | — |  |  | $ | 342,118 |
Transaction-based fees | 114,662 |  |  | 327,655 |  |  | — |  |  | 442,317 |
Maintenance | 439,589 |  |  | 34,698 |  |  | — |  |  | 474,287 |
Professional services | 193,184 |  |  | 43,995 |  |  | — |  |  | 237,179 |
Software licenses and royalties | 66,816 |  |  | 7,636 |  |  | — |  |  | 74,452 |
Hardware and other | 18,876 |  |  | 31 |  |  | 3,027 |  |  | 21,934 |
Intercompany | 22,033 |  |  | — |  |  | (22,033) |  |  | — |
Total revenues | $ | 1,165,576 |  |  | $ | 445,717 |  |  | $ | (19,006) |  |  | $ | 1,592,287 |
Depreciation and amortization expense | 54,011 |  |  | 55,539 |  |  | 26,074 |  |  | 135,624 |
Segment operating income | 401,382 |  |  | 92,582 |  |  | (222,779) |  |  | 271,185 |
Software development expenditures | 3,504 |  |  | 12,332 |  |  | 5,857 |  |  | 21,693 |
Capital expenditures | 19,213 |  |  | 3,696 |  |  | 11,010 |  |  | 33,919 |
Segment assets | $ | 601,390 |  |  | $ | 359,919 |  |  | $ | 3,770,852 |  |  | $ | 4,732,161 |
Reconciliation of reportable segment operating income to the Company's consolidated totals: | Years Ended December 31,
| 2023 |  | 2022 |  | 2021
Total segment operating income | $ | 329,231 |  |  | $ | 327,804 |  |  | $ | 271,185 |
Amortization of acquired software | (36,062) |  |  | (52,192) |  |  | (45,601) |
Amortization of other intangibles | (74,632) |  |  | (61,363) |  |  | (44,849) |
Interest expense | (23,629) |  |  | (28,379) |  |  | (23,298) |
Other income, net | 3,328 |  |  | 1,723 |  |  | 1,544 |
Income before income taxes | $ | 198,236 |  |  | $ | 187,593 |  |  | $ | 158,981 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-15 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 31 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-31 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 42 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-42 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (f) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-40 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org//280/tableOfContent Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 26 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-26 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 34 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-34 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-41 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 + Details
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