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SEGMENT AND RELATED INFORMATION - Schedule of Segment Revenues and Operations (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Segment Reporting Information |  |  |
Total revenues | $ 1,951,751 | $ 1,850,204 | $ 1,592,287
Depreciation and amortization expense | 154,079 | 159,072 | 135,624
Segment operating income | 218,537 | 214,249 | 180,735
Software development expenditures | 32,490 | 27,622 | 21,693
Capital expenditures | 20,519 | 22,529 | 33,919
Total assets | 4,676,663 | 4,687,417 | 4,732,161
Operating segments | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 1,373,221 | 1,278,822 | 1,165,576
Depreciation and amortization expense | 25,445 | 55,389 | 54,011
Segment operating income | 443,756 | 418,776 | 401,382
Software development expenditures | 6,619 | 3,790 | 3,504
Capital expenditures | 16,788 | 8,972 | 19,213
Total assets | 631,117 | 636,377 | 601,390
Operating segments | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 594,766 | 587,196 | 445,717
Depreciation and amortization expense | 110,354 | 84,609 | 55,539
Segment operating income | 124,446 | 123,291 | 92,582
Software development expenditures | 15,840 | 14,581 | 12,332
Capital expenditures | 2,380 | 6,845 | 3,696
Total assets | 426,064 | 362,610 | 359,919
Intercompany |  |  |
Segment Reporting Information |  |  |
Total revenues | (23,566) | (21,636) | (22,033)
Intercompany | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 23,566 | 21,636 | 22,033
Intercompany | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 0 | 0 | 0
Corporate |  |  |
Segment Reporting Information |  |  |
Total revenues | (16,236) | (15,814) | (19,006)
Depreciation and amortization expense | 18,280 | 19,074 | 26,074
Segment operating income | (238,971) | (214,263) | (222,779)
Software development expenditures | 10,031 | 9,251 | 5,857
Capital expenditures | 1,351 | 6,712 | 11,010
Total assets | 3,619,482 | 3,688,430 | 3,770,852
Operating segment and corporate non-segment |  |  |
Segment Reporting Information |  |  |
Segment operating income | 329,231 | 327,804 | 271,185
SaaS |  |  |
Segment Reporting Information |  |  |
Total revenues | 527,977 | 428,526 | 342,118
SaaS | Operating segments | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 459,544 | 378,953 | 310,416
SaaS | Operating segments | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 68,433 | 49,573 | 31,702
SaaS | Corporate |  |  |
Segment Reporting Information |  |  |
Total revenues | 0 | 0 | 0
Transaction-based fees |  |  |
Segment Reporting Information |  |  |
Total revenues | 631,535 | 583,778 | 442,317
Transaction-based fees | Operating segments | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 174,718 | 147,370 | 114,662
Transaction-based fees | Operating segments | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 456,817 | 436,408 | 327,655
Transaction-based fees | Corporate |  |  |
Segment Reporting Information |  |  |
Total revenues | 0 | 0 | 0
Maintenance |  |  |
Segment Reporting Information |  |  |
Total revenues | 466,661 | 468,455 | 474,287
Maintenance | Operating segments | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 442,781 | 444,143 | 439,589
Maintenance | Operating segments | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 23,880 | 24,312 | 34,698
Maintenance | Corporate |  |  |
Segment Reporting Information |  |  |
Total revenues | 0 | 0 | 0
Professional services |  |  |
Segment Reporting Information |  |  |
Total revenues | 249,976 | 277,625 | 237,179
Professional services | Operating segments | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 209,727 | 204,970 | 193,184
Professional services | Operating segments | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 40,249 | 72,655 | 43,995
Professional services | Corporate |  |  |
Segment Reporting Information |  |  |
Total revenues | 0 | 0 | 0
Software licenses and royalties |  |  |
Segment Reporting Information |  |  |
Total revenues | 38,096 | 59,406 | 74,452
Software licenses and royalties | Operating segments | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 32,709 | 55,158 | 66,816
Software licenses and royalties | Operating segments | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 5,387 | 4,248 | 7,636
Software licenses and royalties | Corporate |  |  |
Segment Reporting Information |  |  |
Total revenues | 0 | 0 | 0
Hardware and other |  |  |
Segment Reporting Information |  |  |
Total revenues | 37,506 | 32,414 | 21,934
Hardware and other | Operating segments | Enterprise Software |  |  |
Segment Reporting Information |  |  |
Total revenues | 30,176 | 26,592 | 18,876
Hardware and other | Operating segments | Platform Technologies |  |  |
Segment Reporting Information |  |  |
Total revenues | 0 | 0 | 31
Hardware and other | Corporate |  |  |
Segment Reporting Information |  |  |
Total revenues | $ 7,330 | $ 5,822 | $ 3,027

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