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Deferred Commissions
 6 Months Ended
Jun. 30, 2024
Revenue from Contract with Customer [Abstract]  
Deferred Commissions Disaggregation of Revenue
The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenues and cash flows.
Timing of Revenue Recognition
Timing of revenue recognition by revenue category during the period is as follows:
For the three months ended June 30, 2024Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $155,978 $155,978 
Transaction-based fees— 177,704 177,704 
Maintenance— 115,309 115,309 
Professional services— 71,928 71,928 
Software licenses and royalties4,551 778 5,329 
Hardware and other14,728 — 14,728 
Total$19,279 $521,697 $540,976 
For the three months ended June 30, 2023Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $126,598 $126,598 
Transaction-based fees— 171,191 171,191 
Maintenance— 116,539 116,539 
Professional services— 66,420 66,420 
Software licenses and royalties8,793 986 9,779 
Hardware and other13,752 — 13,752 
Total$22,545 $481,734 $504,279 
For the six months ended June 30, 2024Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $304,762 $304,762 
Transaction-based fees— 342,163 342,163 
Maintenance— 232,527 232,527 
Professional services— 136,734 136,734 
Software licenses and royalties12,651 1,412 14,063 
Hardware and other23,086 — 23,086 
Total$35,737 $1,017,598 $1,053,335 
For the six months ended June 30, 2023Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $248,513 $248,513 
Transaction-based fees— 329,741 329,741 
Maintenance— 231,670 231,670 
Professional services— 127,349 127,349 
Software licenses and royalties18,074 1,835 19,909 
Hardware and other18,951 — 18,951 
Total$37,025 $939,108 $976,133 
Recurring Revenues
The majority of our revenues are comprised of revenues from subscriptions and maintenance, which we consider to be recurring revenues. Subscriptions revenue primarily consists of revenues derived from our SaaS arrangements and transaction-based fees. These revenues are considered recurring because revenues from these sources are expected to re-occur in similar annual amounts for the term of our relationship with the client. Transaction-based fees are generally the result of multi-year contracts with our clients that result in fees generated by payment transactions and digital government services, and are collected on a recurring basis during the contract term. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of generally one to three years. Nearly all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenues. Maintenance and support are generally provided under auto-renewing annual contracts or multi-year contracts. We consider all other revenue categories to be non-recurring revenues.
Recurring revenues and non-recurring revenues recognized during the period are as follows:
For the three months ended June 30, 2024Enterprise
Software		Platform TechnologiesCorporateTotals
Recurring revenues$300,942 $148,049 $— $448,991 
Non-recurring revenues71,865 13,207 6,913 91,985 
Intercompany6,511 464 (6,975)— 
Total revenues$379,318 $161,720 $(62)$540,976 
For the three months ended June 30, 2023Enterprise
Software		Platform TechnologiesCorporateTotals
Recurring revenues$264,507 $149,821 $— $414,328 
Non-recurring revenues71,116 11,464 7,371 89,951 
Intercompany6,852 — (6,852)— 
Total revenues$342,475 $161,285 $519 $504,279 
For the six months ended June 30, 2024Enterprise
Software		Platform TechnologiesCorporateTotals
Recurring revenues$592,150 $287,302 $— $879,452 
Non-recurring revenues143,687 23,283 6,913 173,883 
Intercompany12,682 464 (13,146)— 
Total revenues$748,519 $311,049 $(6,233)$1,053,335 
For the six months ended June 30, 2023Enterprise
Software		Platform TechnologiesCorporateTotals
Recurring revenues$523,003 $286,921 $— $809,924 
Non-recurring revenues135,882 22,956 7,371 166,209 
Intercompany11,935 — (11,935)— 
Total revenues$670,820 $309,877 $(4,564)$976,133 
Deferred Revenue and Performance Obligations
Total deferred revenue, including long-term, by segment is as follows:
June 30, 2024December 31, 2023
Enterprise Software$620,425 $589,295 
Platform Technologies29,102 39,597 
Corporate2,775 4,313 
Totals$652,302 $633,205 
Changes in total deferred revenue, including long-term, were as follows:
Six months ended June 30, 2024
Balance as of December 31, 2023$633,205 
Deferral of revenue716,239 
Recognition of deferred revenue(697,142)
Balance as of June 30, 2024$652,302 
Transaction Price Allocated to the Remaining Performance Obligations
The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized (“backlog”), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of June 30, 2024, was $2.09 billion, of which we expect to recognize approximately 45% as revenue over the next 12 months and the remainder thereafter.
Deferred Commissions
Sales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be generally three to seven years. Deferred commissions were $50.8 million and $49.2 million as of June 30, 2024, and December 31, 2023, respectively. Amortization expense was $4.9 million and $9.6 million for the three and six months ended June 30, 2024, respectively, and $4.3 million and $8.6 million for the three and six months ended June 30, 2023, respectively. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in sales and marketing expense in the accompanying condensed consolidated statements of income.