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Segment and Related Information
9 Months Ended
Sep. 30, 2024
Segment Reporting [Abstract]  
Segment and Related Information Segment and Related Information
We report our results in two reportable segments. Business units that have met the aggregation criteria have been combined into our two reportable segments. The Enterprise Software (“ES”) reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: public administration solutions; courts and public safety solutions; education solutions; and property and recording solutions. The Platform Technologies (“PT”) reportable segment provides public sector entities with platform and transformative solutions including digital solutions, payment processing, streamlined data processing, and improved operations and workflows.
We evaluate performance based on several factors. The primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of our intercompany transactions relate to contracts involving more than one business unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating loss also includes revenues and expenses related to a company-wide user conference.
For the three months ended September 30, 2024Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues    
Subscriptions:
SaaS$144,445 $22,179 $— $166,624 
Transaction-based fees61,561 118,985 — 180,546 
Maintenance109,346 6,241 — 115,587 
Professional services53,947 10,515 — 64,462 
Software licenses and royalties5,424 764 — 6,188 
Hardware and other9,025 905 — 9,930 
Intercompany6,983 4,765 (11,748)— 
Total revenues$390,731 $164,354 $(11,748)$543,337 
Segment operating income (loss)$139,874 $32,866 $(66,819)$105,921 
For the three months ended September 30, 2023Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$120,747 $17,762 $— $138,509 
Transaction-based fees45,176 111,505 — 156,681 
Maintenance111,574 5,910 — 117,484 
Professional services52,413 8,713 — 61,126 
Software licenses and royalties7,531 3,023 — 10,554 
Hardware and other10,371 — (41)10,330 
Intercompany5,943 — (5,943)— 
Total revenues$353,755 $146,913 $(5,984)$494,684 
Segment operating income (loss)$121,560 $31,411 $(61,475)$91,496 
For the nine months ended September 30, 2024Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$408,632 $62,754 $— $471,386 
Transaction-based fees169,146 353,563 — 522,709 
Maintenance329,724 18,390 — 348,114 
Professional services167,571 33,625 — 201,196 
Software licenses and royalties19,314 937 — 20,251 
Hardware and other25,198 905 6,913 33,016 
Intercompany19,665 5,229 (24,894)— 
Total revenues$1,139,250 $475,403 $(17,981)$1,596,672 
Segment operating income (loss)$404,159 $96,030 $(198,813)$301,376 
For the nine months ended September 30, 2023Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$338,128 $48,894 $— $387,022 
Transaction-based fees130,761 355,661 — 486,422 
Maintenance331,609 17,545 — 349,154 
Professional services159,168 29,307 — 188,475 
Software licenses and royalties25,078 5,385 — 30,463 
Hardware and other21,951 — 7,330 29,281 
Intercompany17,878 — (17,878)— 
Total revenues$1,024,573 $456,792 $(10,548)$1,470,817 
Segment operating income (loss)$332,725 $99,746 $(179,503)$252,968 
Three Months Ended September 30,Nine Months Ended September 30,
Reconciliation of reportable segment operating income to the Company's consolidated totals:2024202320242023
Total segment operating income$105,921 $91,496 $301,376 $252,968 
Amortization of acquired software(9,244)(9,035)(27,723)(26,879)
Amortization of other intangibles(13,850)(18,526)(45,813)(55,300)
Interest expense(1,235)(5,808)(4,672)(19,879)
Other income, net4,504 787 8,232 2,676 
Income before income taxes$86,096 $58,914 $231,400 $153,586