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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($) shares in Millions, $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Oct. 27, 2017 | Oct. 28, 2016 | Oct. 27, 2017 | Oct. 28, 2016
Revenues: |  |  |  |
Product | $ 807 | $ 710 | $ 1,530 | $ 1,370
Software maintenance | 240 | 242 | 474 | 483
Hardware maintenance and other services | 375 | 388 | 743 | 781
Net revenues | 1,422 | 1,340 | 2,747 | 2,634
Cost of revenues: |  |  |  |
Cost of product | 399 | 376 | 770 | 735
Cost of software maintenance | 6 | 7 | 13 | 15
Cost of hardware maintenance and other services | 115 | 128 | 228 | 258
Total cost of revenues | 520 | 511 | 1,011 | 1,008
Gross profit | 902 | 829 | 1,736 | 1,626
Operating expenses: |  |  |  |
Sales and marketing | 420 | 418 | 845 | 847
Research and development | 194 | 200 | 387 | 407
General and administrative | 69 | 69 | 137 | 137
Total operating expenses | 683 | 687 | 1,369 | 1,391
Income from operations | 219 | 142 | 367 | 235
Other income (expense), net | 6 | 0 | 11 | (1)
Income before income taxes | 225 | 142 | 378 | 234
Provision for income taxes | 50 | 33 | 67 | 61
Net income | $ 175 | $ 109 | $ 311 | $ 173
Net income per share: |  |  |  |
Basic | $ 0.65 | $ 0.39 | $ 1.15 | $ 0.62
Diluted | $ 0.64 | $ 0.38 | $ 1.12 | $ 0.61
Shares used in net income per share calculations: |  |  |  |
Basic | 269 | 278 | 270 | 278
Diluted | 275 | 284 | 277 | 283
Cash dividends declared per share | $ 0.20 | $ 0.19 | $ 0.40 | $ 0.38

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