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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended 9 Months Ended
Jan. 24, 2020
Jan. 25, 2019
Jan. 24, 2020
Jan. 25, 2019
Revenues:        
Net revenues $ 1,404 $ 1,563 $ 4,011 $ 4,554
Cost of revenues:        
Total cost of revenues 463 581 1,329 1,635
Gross profit 941 982 2,682 2,919
Operating expenses:        
Sales and marketing 402 401 1,196 1,218
Research and development 211 203 635 622
General and administrative 60 67 200 209
Restructuring charges 0 0 21 19
Gain on sale or derecognition of assets 0 0 (38) 0
Total operating expenses 673 671 2,014 2,068
Income from operations 268 311 668 851
Other income, net 8 8 26 33
Income before income taxes 276 319 694 884
Provision (benefit) for income taxes (1) 70 71 111
Net income $ 277 $ 249 $ 623 $ 773
Net income per share:        
Basic $ 1.23 $ 1.00 $ 2.67 $ 3.01
Diluted $ 1.21 $ 0.98 $ 2.64 $ 2.94
Shares used in net income per share calculations:        
Basic 226 250 233 257
Diluted 229 255 236 263
Product [Member]        
Revenues:        
Net revenues $ 787 $ 967 $ 2,202 $ 2,755
Cost of revenues:        
Total cost of revenues 360 469 1,013 1,295
Software Maintenance [Member]        
Revenues:        
Net revenues 263 239 767 704
Cost of revenues:        
Total cost of revenues 12 10 33 25
Hardware Maintenance and Other Services [Member]        
Revenues:        
Net revenues 354 357 1,042 1,095
Cost of revenues:        
Total cost of revenues $ 91 $ 102 $ 283 $ 315