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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended
Jul. 31, 2020
Jul. 26, 2019
Revenues:    
Net revenues $ 1,303 $ 1,236
Cost of revenues:    
Total cost of revenues 431 420
Gross profit 872 816
Operating expenses:    
Sales and marketing 429 405
Research and development 233 215
General and administrative 61 71
Restructuring charges 5 21
Acquisition-related expense 8 0
Total operating expenses 736 712
Income from operations 136 104
Other income (expense), net (32) 15
Income before income taxes 104 119
Provision for income taxes 27 16
Net income $ 77 $ 103
Net income per share:    
Basic $ 0.35 $ 0.43
Diluted $ 0.35 $ 0.42
Shares used in net income per share calculations:    
Basic 221 239
Diluted 222 243
Product [Member]    
Revenues:    
Net revenues $ 627 $ 644
Cost of revenues:    
Total cost of revenues 316 312
Software Maintenance [Member]    
Revenues:    
Net revenues 301 250
Cost of revenues:    
Total cost of revenues 15 10
Hardware Maintenance and Other Services [Member]    
Revenues:    
Net revenues 375 342
Cost of revenues:    
Total cost of revenues $ 100 $ 98