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Revenue | 12 Months Ended
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Apr. 30, 2021
Revenue From Contract With Customer [Abstract] |
Revenue | 7. Revenue Disaggregation of revenue Product revenues include the sale of our hardware and software solutions across our entire product set, including All-Flash FAS, SolidFire, EF-series, Hybrid FAS, E-series, NetApp HCI, and StorageGrid. In addition to the sale of our products and solutions, we provide a variety of services to our customers, including software support, hardware support and other services including professional services, and customer education and training. Revenues generated by our Public Cloud Services (formerly referred to as Cloud Data Services) offerings, are included in software support revenues. The following table depicts the disaggregation of revenue by our products and services (in millions):
| Year Ended |
| April 30, 2021 |  |  | April 24, 2020 |  |  | April 26, 2019 |
Product revenues | $ | 2,991 |  |  | $ | 2,995 |  |  | $ | 3,755 |
Software support revenues |  | 1,281 |  |  |  | 1,034 |  |  |  | 946 |
Hardware support and other services revenues |  | 1,472 |  |  |  | 1,383 |  |  |  | 1,445 |
Hardware support contracts |  | 1,195 |  |  |  | 1,142 |  |  |  | 1,182 |
Professional and other services |  | 277 |  |  |  | 241 |  |  |  | 263 |
Net revenues | $ | 5,744 |  |  | $ | 5,412 |  |  | $ | 6,146 |
Revenues by geographic region are presented in Note 16 – Segment, Geographic, and Significant Customer Information. Deferred revenue and financed unearned services revenue: The following table summarizes the components of our deferred revenue and financed unearned services balance as reported in our consolidated balance sheets (in millions):
| April 30, 2021 |  |  | April 20, 2020 |
Deferred product revenue | $ | 59 |  |  | $ | 75 |
Deferred services revenue |  | 3,873 |  |  |  | 3,567 |
Financed unearned services revenue |  | 71 |  |  |  | 56 |
Total | $ | 4,003 |  |  | $ | 3,698 |
Reported as: |  |  |  |  |  |  |
Short-term | $ | 2,062 |  |  | $ | 1,894 |
Long-term |  | 1,941 |  |  |  | 1,804 |
Total | $ | 4,003 |  |  | $ | 3,698 |
Deferred product revenue represents unrecognized revenue related to undelivered product commitments and other product deliveries that have not met all revenue recognition criteria. Deferred services revenue represents customer payments made in advance for services, which include software and hardware support contracts and other services. Financed unearned services revenue represents undelivered services for which cash has been received under certain third-party financing arrangements. See Note 18 – Commitments and Contingencies for additional information related to these arrangements. The following tables summarize the activity related to deferred revenue and financed unearned services revenue (in millions):
| Year Ended |
| April 30, 2021 |  |  | April 20, 2020 |
Balance at beginning of period | $ | 3,698 |  |  | $ | 3,668 |
Additions |  | 3,191 |  |  |  | 2,513 |
Revenue recognized during the period |  | (2,886 | ) |  |  | (2,483 | )
Balance at end of period | $ | 4,003 |  |  | $ | 3,698 |
During the years ended April 30, 2021 and April 24, 2020, we recognized $1,894 million and $1,822 million, respectively, that was included in the deferred revenue and financed unearned services revenue balance at the beginning of the respective periods. As of April 30, 2021, the aggregate amount of the transaction price allocated to the remaining performance obligations related to customer contracts that are unsatisfied or partially unsatisfied was $4,003 million, which is equivalent to our deferred revenue and unearned services revenue balance. Because customer orders are typically placed on an as-needed basis, and cancellable without penalty prior to shipment, orders in backlog may not be a meaningful indicator of future revenue and have not been included in this amount. We expect to recognize as revenue approximately 52% of our deferred revenue and financed unearned services revenue balance in the next 12 months, approximately 24% in the next 13 to 24 months, and the remainder thereafter. Deferred commissions The following tables summarize the activity related to deferred commissions and their balances as reported in our consolidated balance sheets (in millions):
| Year Ended |
| April 30, 2021 |  |  | April 24, 2020 |
Balance at beginning of period | $ | 156 |  |  | $ | 172 |
Additions |  | 142 |  |  |  | 79 |
Expense recognized during the period |  | (101 | ) |  |  | (95 | )
Balance at end of period | $ | 197 |  |  | $ | 156 |
| April 30, 2021 |  |  | April 24, 2020 |
Other current assets | $ | 86 |  |  | $ | 67 |
Other non-current assets |  | 111 |  |  |  | 89 |
Total deferred commissions | $ | 197 |  |  | $ | 156 |

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI http://asc.fasb.org/topic&trid=49130388 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130551-203045 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(2) -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130556-203045 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 9 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130550-203045 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130558-203045 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045 + Details
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