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CONSOLIDATED STATEMENTS OF INCOME - USD ($)
shares in Millions, $ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Interest and Fee Income, Loans and Leases Held-in-portfolio $ 849 $ 898 $ 1,703 $ 1,801
Debt securities 131 148 264 306
Interest and Fee Income, Loans & Leases Held for Sale 12 6 24 11
Other earning assets 14 11 28 24
Interest and Dividend Income, Operating 1,006 1,063 2,019 2,142
Deposits 17 40 36 124
Short-term borrowings 0 2 0 10
Long-term borrowings 26 49 53 108
Interest Expense 43 91 89 242
Interest Income (Expense), Net 963 972 1,930 1,900
Provision (Credit) for Credit Losses (337) 882 (479) 1,255
Interest Income (Expense), after Provision for Loan Loss 1,300 90 2,409 645
Total non-interest income 619 573 1,260 1,058
Salaries and employee benefits 532 527 1,078 994
Net occupancy expense 75 76 152 155
Equipment and software expense 89 86 179 169
Other 202 235 417 442
Non-interest expense 898 924 1,826 1,760
Income (Loss) Attributable to Parent, before Tax 1,021 (261) 1,843 (57)
Income tax expense (benefit) 231 (47) 411 (5)
Net income (loss) 790 (214) 1,432 (52)
Net income (loss) available to common shareholders 748 (237) 1,362 (98)
Interest income on:        
Interest and Fee Income, Loans and Leases Held-in-portfolio 849 898 1,703 1,801
Debt securities 131 148 264 306
Interest and Fee Income, Loans & Leases Held for Sale 12 6 24 11
Other earning assets 14 11 28 24
Total interest income 1,006 1,063 2,019 2,142
Interest expense on:        
Deposits 17 40 36 124
Short-term borrowings 0 2 0 10
Long-term borrowings 26 49 53 108
Total interest expense 43 91 89 242
Net interest income 963 972 1,930 1,900
Provision for (benefit from) credit losses (337) 882 (479) 1,255
Net interest income after provision for (benefit from) credit losses 1,300 90 2,409 645
Non-interest expense:        
Salaries and employee benefits 532 527 1,078 994
Net occupancy expense 75 76 152 155
Equipment and software expense 89 86 179 169
Other 202 235 417 442
Total non-interest expense 898 924 1,826 1,760
Income (loss) before income taxes 1,021 (261) 1,843 (57)
Income tax expense (benefit) 231 (47) 411 (5)
Net income (loss) 790 (214) 1,432 (52)
Net income (loss) available to common shareholders $ 748 $ (237) $ 1,362 $ (98)
Weighted-average number of shares outstanding:        
Basic (in shares) 958 960 959 958
Diluted (in shares) 965 960 967 958
Earnings (loss) per common share:        
Basic (in dollars per share) $ 0.78 $ (0.25) $ 1.42 $ (0.10)
Diluted (in dollars per share) $ 0.77 $ (0.25) $ 1.41 $ (0.10)
Retained Earnings [Member]        
Net income (loss) $ 790 $ (214)    
Non-interest expense:        
Net income (loss) 790 (214)    
Service charges on deposit accounts        
Total non-interest income 163 131 $ 320 $ 309
Card and ATM fees        
Total non-interest income 128 101 243 206
Investment management and trust fee income        
Total non-interest income 69 62 135 124
Capital markets income        
Total non-interest income 61 95 161 104
Mortgage income        
Total non-interest income 53 82 143 150
Securities gains (losses), net        
Total non-interest income 1 1 2 1
Other        
Total non-interest income $ 144 $ 101 $ 256 $ 164