<?xml version="1.0" encoding="US-ASCII"?>
<!--XBRL Document Created with Wdesk from Workiva-->
<!-- -->
<xsd:schema attributeFormDefault="unqualified" elementFormDefault="qualified" targetNamespace="http://www.citizensbank.com/20180630" xmlns:cfg="http://www.citizensbank.com/20180630" xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:nonnum="http://www.xbrl.org/dtr/type/non-numeric" xmlns:num="http://www.xbrl.org/dtr/type/numeric" xmlns:xbrldt="http://xbrl.org/2005/xbrldt" xmlns:xbrli="http://www.xbrl.org/2003/instance" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <xsd:import namespace="http://fasb.org/us-gaap/2017-01-31" schemaLocation="http://xbrl.fasb.org/us-gaap/2017/elts/us-gaap-2017-01-31.xsd" />
  <xsd:import namespace="http://fasb.org/us-roles/2017-01-31" schemaLocation="http://xbrl.fasb.org/us-gaap/2017/elts/us-roles-2017-01-31.xsd" />
  <xsd:import namespace="http://fasb.org/us-types/2017-01-31" schemaLocation="http://xbrl.fasb.org/us-gaap/2017/elts/us-types-2017-01-31.xsd" />
  <xsd:import namespace="http://www.xbrl.org/2003/instance" schemaLocation="http://www.xbrl.org/2003/xbrl-instance-2003-12-31.xsd" />
  <xsd:import namespace="http://www.xbrl.org/2003/linkbase" schemaLocation="http://www.xbrl.org/2003/xbrl-linkbase-2003-12-31.xsd" />
  <xsd:import namespace="http://www.xbrl.org/2009/arcrole/fact-explanatoryFact" schemaLocation="http://www.xbrl.org/lrr/arcrole/factExplanatory-2009-12-16.xsd" />
  <xsd:import namespace="http://www.xbrl.org/2009/role/negated" schemaLocation="http://www.xbrl.org/lrr/role/negated-2009-12-16.xsd" />
  <xsd:import namespace="http://www.xbrl.org/2009/role/net" schemaLocation="http://www.xbrl.org/lrr/role/net-2009-12-16.xsd" />
  <xsd:import namespace="http://www.xbrl.org/dtr/type/non-numeric" schemaLocation="http://www.xbrl.org/dtr/type/nonNumeric-2009-12-16.xsd" />
  <xsd:import namespace="http://www.xbrl.org/dtr/type/numeric" schemaLocation="http://www.xbrl.org/dtr/type/numeric-2009-12-16.xsd" />
  <xsd:import namespace="http://xbrl.org/2005/xbrldt" schemaLocation="http://www.xbrl.org/2005/xbrldt-2005.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/country/2017-01-31" schemaLocation="http://xbrl.sec.gov/country/2017/country-2017-01-31.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/currency/2017-01-31" schemaLocation="http://xbrl.sec.gov/currency/2017/currency-2017-01-31.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/dei/2014-01-31" schemaLocation="http://xbrl.sec.gov/dei/2014/dei-2014-01-31.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/exch/2017-01-31" schemaLocation="http://xbrl.sec.gov/exch/2017/exch-2017-01-31.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/invest/2013-01-31" schemaLocation="http://xbrl.sec.gov/invest/2013/invest-2013-01-31.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/naics/2017-01-31" schemaLocation="http://xbrl.sec.gov/naics/2017/naics-2017-01-31.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/sic/2011-01-31" schemaLocation="http://xbrl.sec.gov/sic/2011/sic-2011-01-31.xsd" />
  <xsd:import namespace="http://xbrl.sec.gov/stpr/2011-01-31" schemaLocation="http://xbrl.sec.gov/stpr/2011/stpr-2011-01-31.xsd" />
  <xsd:annotation>
    <xsd:appinfo>
      <link:linkbaseRef xlink:arcrole="http://www.w3.org/1999/xlink/properties/linkbase" xlink:href="cfg-20180630_cal.xml" xlink:role="http://www.xbrl.org/2003/role/calculationLinkbaseRef" xlink:type="simple" />
      <link:linkbaseRef xlink:arcrole="http://www.w3.org/1999/xlink/properties/linkbase" xlink:href="cfg-20180630_def.xml" xlink:role="http://www.xbrl.org/2003/role/definitionLinkbaseRef" xlink:type="simple" />
      <link:linkbaseRef xlink:arcrole="http://www.w3.org/1999/xlink/properties/linkbase" xlink:href="cfg-20180630_lab.xml" xlink:role="http://www.xbrl.org/2003/role/labelLinkbaseRef" xlink:type="simple" />
      <link:linkbaseRef xlink:arcrole="http://www.w3.org/1999/xlink/properties/linkbase" xlink:href="cfg-20180630_pre.xml" xlink:role="http://www.xbrl.org/2003/role/presentationLinkbaseRef" xlink:type="simple" />
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRisk" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRisk">
        <link:definition>2104100 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskAccruingAndNonaccruingPastDueAmountsDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskAccruingAndNonaccruingPastDueAmountsDetails">
        <link:definition>2404410 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Accruing and Nonaccruing Past Due Amounts (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskAdditionalImpairedLoanInformationDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskAdditionalImpairedLoanInformationDetails">
        <link:definition>2404412 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Additional Impaired Loan Information (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskDefaultOfModifiedDebtAgreementsDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskDefaultOfModifiedDebtAgreementsDetails">
        <link:definition>2404415 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Default of Modified Debt Agreements (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskImpairedLoansByClassDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskImpairedLoansByClassDetails">
        <link:definition>2404411 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Impaired Loans by Class (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskLoansWithIndicatorsOfHighCreditRiskDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskLoansWithIndicatorsOfHighCreditRiskDetails">
        <link:definition>2404416 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Loans with Indicators of High Credit Risk (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskNarrativeDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskNarrativeDetails">
        <link:definition>2404402 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskNonperformingLoansAndLeasesByClassDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskNonperformingLoansAndLeasesByClassDetails">
        <link:definition>2404408 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Nonperforming Loans and Leases by Class (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskPerformanceIndicatorsForNonperformingAssetsDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskPerformanceIndicatorsForNonperformingAssetsDetails">
        <link:definition>2404409 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Performance Indicators for Nonperforming Assets (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskRecordedInvestmentInCommercialLoansAndLeasesByRegulatoryClassificationRatingsDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskRecordedInvestmentInCommercialLoansAndLeasesByRegulatoryClassificationRatingsDetails">
        <link:definition>2404406 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Recorded Investment in Commercial Loans and Leases by Regulatory Classification Ratings (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskRecordedInvestmentInLoanAndLeasesDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskRecordedInvestmentInLoanAndLeasesDetails">
        <link:definition>2404404 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Recorded Investment in Loan and Leases (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskRecordedInvestmentInRetailLoansByDelinquencyStatusDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskRecordedInvestmentInRetailLoansByDelinquencyStatusDetails">
        <link:definition>2404407 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Recorded Investment in Retail Loans by Delinquency Status (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskSummaryOfAllowanceForCreditLossesByEvaluationMethodDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskSummaryOfAllowanceForCreditLossesByEvaluationMethodDetails">
        <link:definition>2404405 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Summary of Allowance for Credit Losses by Evaluation Method (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskSummaryOfChangesInAllowanceForCreditLossesDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskSummaryOfChangesInAllowanceForCreditLossesDetails">
        <link:definition>2404403 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Summary of Changes in Allowance for Credit Losses (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskTables" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskTables">
        <link:definition>2304301 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskTroubledDebtRestructuringDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskTroubledDebtRestructuringDetails">
        <link:definition>2404414 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Troubled Debt Restructuring (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskUnfundedCommitmentsDetails" roleURI="http://www.citizensbank.com/role/AllowanceForCreditLossesNonperformingAssetsAndConcentrationsOfCreditRiskUnfundedCommitmentsDetails">
        <link:definition>2404413 - Disclosure - ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Unfunded Commitments (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BasisOfPresentation" roleURI="http://www.citizensbank.com/role/BasisOfPresentation">
        <link:definition>2101100 - Disclosure - BASIS OF PRESENTATION</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BasisOfPresentationOperatingLeasesDetails" roleURI="http://www.citizensbank.com/role/BasisOfPresentationOperatingLeasesDetails">
        <link:definition>2401402 - Disclosure - BASIS OF PRESENTATION Operating Leases (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BasisOfPresentationPolicies" roleURI="http://www.citizensbank.com/role/BasisOfPresentationPolicies">
        <link:definition>2201201 - Disclosure - BASIS OF PRESENTATION (Policies)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BorrowedFunds" roleURI="http://www.citizensbank.com/role/BorrowedFunds">
        <link:definition>2107100 - Disclosure - BORROWED FUNDS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BorrowedFundsLongTermDebtDetails" roleURI="http://www.citizensbank.com/role/BorrowedFundsLongTermDebtDetails">
        <link:definition>2407405 - Disclosure - BORROWED FUNDS - Long Term Debt (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BorrowedFundsMaturitiesOfLongTermBorrowedFundsDetails" roleURI="http://www.citizensbank.com/role/BorrowedFundsMaturitiesOfLongTermBorrowedFundsDetails">
        <link:definition>2407406 - Disclosure - BORROWED FUNDS - Maturities of Long-term Borrowed Funds (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BorrowedFundsNarrativeDetails" roleURI="http://www.citizensbank.com/role/BorrowedFundsNarrativeDetails">
        <link:definition>2407402 - Disclosure - BORROWED FUNDS - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BorrowedFundsShortTermBorrowedDebtKeyDataDetails" roleURI="http://www.citizensbank.com/role/BorrowedFundsShortTermBorrowedDebtKeyDataDetails">
        <link:definition>2407404 - Disclosure - BORROWED FUNDS - Short Term Borrowed Debt Key Data (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BorrowedFundsShortTermDebtDetails" roleURI="http://www.citizensbank.com/role/BorrowedFundsShortTermDebtDetails">
        <link:definition>2407403 - Disclosure - BORROWED FUNDS - Short Term Debt (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BorrowedFundsTables" roleURI="http://www.citizensbank.com/role/BorrowedFundsTables">
        <link:definition>2307301 - Disclosure - BORROWED FUNDS (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BusinessOperatingSegments" roleURI="http://www.citizensbank.com/role/BusinessOperatingSegments">
        <link:definition>2118100 - Disclosure - BUSINESS OPERATING SEGMENTS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BusinessOperatingSegmentsDetails" roleURI="http://www.citizensbank.com/role/BusinessOperatingSegmentsDetails">
        <link:definition>2418403 - Disclosure - BUSINESS OPERATING SEGMENTS (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BusinessOperatingSegmentsNarrativeDetails" roleURI="http://www.citizensbank.com/role/BusinessOperatingSegmentsNarrativeDetails">
        <link:definition>2418402 - Disclosure - BUSINESS OPERATING SEGMENTS - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="BusinessOperatingSegmentsTables" roleURI="http://www.citizensbank.com/role/BusinessOperatingSegmentsTables">
        <link:definition>2318301 - Disclosure - BUSINESS OPERATING SEGMENTS (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="CommitmentsAndContingencies" roleURI="http://www.citizensbank.com/role/CommitmentsAndContingencies">
        <link:definition>2111100 - Disclosure - COMMITMENTS AND CONTINGENCIES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="CommitmentsAndContingenciesNarrativeDetails" roleURI="http://www.citizensbank.com/role/CommitmentsAndContingenciesNarrativeDetails">
        <link:definition>2411402 - Disclosure - COMMITMENTS AND CONTINGENCIES - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="CommitmentsAndContingenciesScheduleOfOutstandingOffBalanceSheetArrangementsDetails" roleURI="http://www.citizensbank.com/role/CommitmentsAndContingenciesScheduleOfOutstandingOffBalanceSheetArrangementsDetails">
        <link:definition>2411403 - Disclosure - COMMITMENTS AND CONTINGENCIES - Schedule of Outstanding Off-balance sheet Arrangements (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="CommitmentsAndContingenciesTables" roleURI="http://www.citizensbank.com/role/CommitmentsAndContingenciesTables">
        <link:definition>2311301 - Disclosure - COMMITMENTS AND CONTINGENCIES (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ConsolidatedBalanceSheetsUnaudited" roleURI="http://www.citizensbank.com/role/ConsolidatedBalanceSheetsUnaudited">
        <link:definition>1001000 - Statement - CONSOLIDATED BALANCE SHEETS (UNAUDITED)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ConsolidatedBalanceSheetsUnauditedParenthetical" roleURI="http://www.citizensbank.com/role/ConsolidatedBalanceSheetsUnauditedParenthetical">
        <link:definition>1001001 - Statement - CONSOLIDATED BALANCE SHEETS (UNAUDITED) (Parenthetical)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ConsolidatedStatementsOfCashFlowsUnaudited" roleURI="http://www.citizensbank.com/role/ConsolidatedStatementsOfCashFlowsUnaudited">
        <link:definition>1005000 - Statement - CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ConsolidatedStatementsOfChangesInStockholdersEquityUnaudited" roleURI="http://www.citizensbank.com/role/ConsolidatedStatementsOfChangesInStockholdersEquityUnaudited">
        <link:definition>1004000 - Statement - CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY (UNAUDITED)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ConsolidatedStatementsOfComprehensiveIncomeUnaudited" roleURI="http://www.citizensbank.com/role/ConsolidatedStatementsOfComprehensiveIncomeUnaudited">
        <link:definition>1003000 - Statement - CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ConsolidatedStatementsOfComprehensiveIncomeUnauditedParenthetical" roleURI="http://www.citizensbank.com/role/ConsolidatedStatementsOfComprehensiveIncomeUnauditedParenthetical">
        <link:definition>1003001 - Statement - CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED) (Parenthetical)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ConsolidatedStatementsOfOperationsUnaudited" roleURI="http://www.citizensbank.com/role/ConsolidatedStatementsOfOperationsUnaudited">
        <link:definition>1002000 - Statement - CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="Derivatives" roleURI="http://www.citizensbank.com/role/Derivatives">
        <link:definition>2108100 - Disclosure - DERIVATIVES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="DerivativesEffectOfCustomerDerivativesAndEconomicHedgesOnNetIncomeDetails" roleURI="http://www.citizensbank.com/role/DerivativesEffectOfCustomerDerivativesAndEconomicHedgesOnNetIncomeDetails">
        <link:definition>2408406 - Disclosure - DERIVATIVES - Effect of Customer Derivatives and Economic Hedges on Net Income (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="DerivativesEffectOfDerivativeInstrumentsOnNetIncomeDetails" roleURI="http://www.citizensbank.com/role/DerivativesEffectOfDerivativeInstrumentsOnNetIncomeDetails">
        <link:definition>2408405 - Disclosure - DERIVATIVES - Effect of Derivative Instruments on Net Income (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="DerivativesNarrativeDetails" roleURI="http://www.citizensbank.com/role/DerivativesNarrativeDetails">
        <link:definition>2408402 - Disclosure - DERIVATIVES - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="DerivativesScheduleOfDerivativeInstrumentsDetails" roleURI="http://www.citizensbank.com/role/DerivativesScheduleOfDerivativeInstrumentsDetails">
        <link:definition>2408403 - Disclosure - DERIVATIVES - Schedule of Derivative Instruments (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="DerivativesScheduleOfFairValueHedgesDetails" roleURI="http://www.citizensbank.com/role/DerivativesScheduleOfFairValueHedgesDetails">
        <link:definition>2408404 - Disclosure - DERIVATIVES - Schedule of Fair Value Hedges (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="DerivativesTables" roleURI="http://www.citizensbank.com/role/DerivativesTables">
        <link:definition>2308301 - Disclosure - DERIVATIVES (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="DocumentAndEntityInformation" roleURI="http://www.citizensbank.com/role/DocumentAndEntityInformation">
        <link:definition>0001000 - Document - Document and Entity Information</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="EarningsPerShare" roleURI="http://www.citizensbank.com/role/EarningsPerShare">
        <link:definition>2116100 - Disclosure - EARNINGS PER SHARE</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="EarningsPerShareDetails" roleURI="http://www.citizensbank.com/role/EarningsPerShareDetails">
        <link:definition>2416402 - Disclosure - EARNINGS PER SHARE (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="EarningsPerShareTables" roleURI="http://www.citizensbank.com/role/EarningsPerShareTables">
        <link:definition>2316301 - Disclosure - EARNINGS PER SHARE (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurements" roleURI="http://www.citizensbank.com/role/FairValueMeasurements">
        <link:definition>2112100 - Disclosure - FAIR VALUE MEASUREMENTS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurementsNarrativeDetails" roleURI="http://www.citizensbank.com/role/FairValueMeasurementsNarrativeDetails">
        <link:definition>2412402 - Disclosure - FAIR VALUE MEASUREMENTS - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurementsResidentialMortgageAndCommercialRealEstateLoansHeldForSaleDetails" roleURI="http://www.citizensbank.com/role/FairValueMeasurementsResidentialMortgageAndCommercialRealEstateLoansHeldForSaleDetails">
        <link:definition>2412403 - Disclosure - FAIR VALUE MEASUREMENTS - Residential Mortgage and Commercial Real Estate Loans Held For Sale (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurementsScheduleOfFairValueMeasurementsDetails" roleURI="http://www.citizensbank.com/role/FairValueMeasurementsScheduleOfFairValueMeasurementsDetails">
        <link:definition>2412404 - Disclosure - FAIR VALUE MEASUREMENTS - Schedule of Fair Value Measurements (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurementsScheduleOfFairValueMeasurementsOnNonrecurringBasisDetails" roleURI="http://www.citizensbank.com/role/FairValueMeasurementsScheduleOfFairValueMeasurementsOnNonrecurringBasisDetails">
        <link:definition>2412406 - Disclosure - FAIR VALUE MEASUREMENTS - Schedule of Fair Value Measurements on a Nonrecurring Basis (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurementsScheduleOfFinancialInstrumentsNotRecordedAtFairValueDetails" roleURI="http://www.citizensbank.com/role/FairValueMeasurementsScheduleOfFinancialInstrumentsNotRecordedAtFairValueDetails">
        <link:definition>2412407 - Disclosure - FAIR VALUE MEASUREMENTS - Schedule of Financial Instruments not Recorded at Fair Value (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurementsScheduleOfGainLossOnAssetsAndLiabilitiesMeasuredOnNonrecurringBasisIncludedInEarningsDetails" roleURI="http://www.citizensbank.com/role/FairValueMeasurementsScheduleOfGainLossOnAssetsAndLiabilitiesMeasuredOnNonrecurringBasisIncludedInEarningsDetails">
        <link:definition>2412405 - Disclosure - FAIR VALUE MEASUREMENTS - Schedule of Gain (Loss) on Assets and Liabilities Measured on Nonrecurring Basis Included in Earnings (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="FairValueMeasurementsTables" roleURI="http://www.citizensbank.com/role/FairValueMeasurementsTables">
        <link:definition>2312301 - Disclosure - FAIR VALUE MEASUREMENTS (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="IncomeTaxes" roleURI="http://www.citizensbank.com/role/IncomeTaxes">
        <link:definition>2115100 - Disclosure - INCOME TAXES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="IncomeTaxesNarrativeDetails" roleURI="http://www.citizensbank.com/role/IncomeTaxesNarrativeDetails">
        <link:definition>2415401 - Disclosure - INCOME TAXES - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="LoansAndLeases" roleURI="http://www.citizensbank.com/role/LoansAndLeases">
        <link:definition>2103100 - Disclosure - LOANS AND LEASES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="LoansAndLeasesNarrativeDetails" roleURI="http://www.citizensbank.com/role/LoansAndLeasesNarrativeDetails">
        <link:definition>2403402 - Disclosure - LOANS AND LEASES - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="LoansAndLeasesSummaryOfLoansAndLeasesPortfolioDetails" roleURI="http://www.citizensbank.com/role/LoansAndLeasesSummaryOfLoansAndLeasesPortfolioDetails">
        <link:definition>2403403 - Disclosure - LOANS AND LEASES - Summary of Loans and Leases Portfolio (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="LoansAndLeasesTables" roleURI="http://www.citizensbank.com/role/LoansAndLeasesTables">
        <link:definition>2303301 - Disclosure - LOANS AND LEASES (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="MortgageBanking" roleURI="http://www.citizensbank.com/role/MortgageBanking">
        <link:definition>2105100 - Disclosure - MORTGAGE BANKING</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="MortgageBankingChangesRelatedToMsrsDetails" roleURI="http://www.citizensbank.com/role/MortgageBankingChangesRelatedToMsrsDetails">
        <link:definition>2405403 - Disclosure - MORTGAGE BANKING - Changes Related to MSRs (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="MortgageBankingEconomicAssumptionsUsedToEstimateValueOfMsrsCapitalizedDetails" roleURI="http://www.citizensbank.com/role/MortgageBankingEconomicAssumptionsUsedToEstimateValueOfMsrsCapitalizedDetails">
        <link:definition>2405405 - Disclosure - MORTGAGE BANKING - Economic Assumptions Used to Estimate Value of MSRs Capitalized (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="MortgageBankingEconomicAssumptionsUsedToEstimateValueOfMsrsDetails" roleURI="http://www.citizensbank.com/role/MortgageBankingEconomicAssumptionsUsedToEstimateValueOfMsrsDetails">
        <link:definition>2405404 - Disclosure - MORTGAGE BANKING - Economic Assumptions Used to Estimate Value of MSRs (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="MortgageBankingResidentialMortgageLoanSalesDetails" roleURI="http://www.citizensbank.com/role/MortgageBankingResidentialMortgageLoanSalesDetails">
        <link:definition>2405402 - Disclosure - MORTGAGE BANKING - Residential Mortgage Loan Sales (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="MortgageBankingSensitivityAnalysisDetails" roleURI="http://www.citizensbank.com/role/MortgageBankingSensitivityAnalysisDetails">
        <link:definition>2405406 - Disclosure - MORTGAGE BANKING - Sensitivity Analysis (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="MortgageBankingTables" roleURI="http://www.citizensbank.com/role/MortgageBankingTables">
        <link:definition>2305301 - Disclosure - MORTGAGE BANKING (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="NoninterestIncome" roleURI="http://www.citizensbank.com/role/NoninterestIncome">
        <link:definition>2113100 - Disclosure - NONINTEREST INCOME</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="NoninterestIncomeComponentsOfRevenueFromContractsWithCustomersDetails" roleURI="http://www.citizensbank.com/role/NoninterestIncomeComponentsOfRevenueFromContractsWithCustomersDetails">
        <link:definition>2413404 - Disclosure - NONINTEREST INCOME - Components of Revenue from Contracts with Customers (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="NoninterestIncomeNarrativeDetails" roleURI="http://www.citizensbank.com/role/NoninterestIncomeNarrativeDetails">
        <link:definition>2413402 - Disclosure - NONINTEREST INCOME - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="NoninterestIncomeNoninterestIncomeDetails" roleURI="http://www.citizensbank.com/role/NoninterestIncomeNoninterestIncomeDetails">
        <link:definition>2413403 - Disclosure - NONINTEREST INCOME - Noninterest Income (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="NoninterestIncomeOtherIncomeDetails" roleURI="http://www.citizensbank.com/role/NoninterestIncomeOtherIncomeDetails">
        <link:definition>2413405 - Disclosure - NONINTEREST INCOME - Other Income (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="NoninterestIncomeTables" roleURI="http://www.citizensbank.com/role/NoninterestIncomeTables">
        <link:definition>2313301 - Disclosure - NONINTEREST INCOME (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="OtherOperatingExpense" roleURI="http://www.citizensbank.com/role/OtherOperatingExpense">
        <link:definition>2114100 - Disclosure - OTHER OPERATING EXPENSE</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="OtherOperatingExpenseDetails" roleURI="http://www.citizensbank.com/role/OtherOperatingExpenseDetails">
        <link:definition>2414402 - Disclosure - OTHER OPERATING EXPENSE (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="OtherOperatingExpenseTables" roleURI="http://www.citizensbank.com/role/OtherOperatingExpenseTables">
        <link:definition>2314301 - Disclosure - OTHER OPERATING EXPENSE (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLoss" roleURI="http://www.citizensbank.com/role/ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLoss">
        <link:definition>2109100 - Disclosure - RECLASSIFICATIONS OUT OF ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossEffectsToNetIncomeOfAmountsReclassifiedOutOfOciDetails" roleURI="http://www.citizensbank.com/role/ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossEffectsToNetIncomeOfAmountsReclassifiedOutOfOciDetails">
        <link:definition>2409404 - Disclosure - RECLASSIFICATIONS OUT OF ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) - Effects to Net Income of Amounts Reclassified Out of OCI (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossDetails" roleURI="http://www.citizensbank.com/role/ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossDetails">
        <link:definition>2409403 - Disclosure - RECLASSIFICATIONS OUT OF ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) - Reclassifications out of Accumulated Other Comprehensive Income (Loss) (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossScheduleOfAccumulatedOtherComprehensiveIncomeLossDetails" roleURI="http://www.citizensbank.com/role/ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossScheduleOfAccumulatedOtherComprehensiveIncomeLossDetails">
        <link:definition>2409402 - Disclosure - RECLASSIFICATIONS OUT OF ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) - Schedule of Accumulated Other Comprehensive Income (Loss) (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossTables" roleURI="http://www.citizensbank.com/role/ReclassificationsOutOfAccumulatedOtherComprehensiveIncomeLossTables">
        <link:definition>2309301 - Disclosure - RECLASSIFICATIONS OUT OF ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="RegulatoryMatters" roleURI="http://www.citizensbank.com/role/RegulatoryMatters">
        <link:definition>2117100 - Disclosure - REGULATORY MATTERS</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="RegulatoryMattersCapitalAndCapitalRatioInformationDetails" roleURI="http://www.citizensbank.com/role/RegulatoryMattersCapitalAndCapitalRatioInformationDetails">
        <link:definition>2417403 - Disclosure - REGULATORY MATTERS - Capital and Capital Ratio Information (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="RegulatoryMattersNarrativeDetails" roleURI="http://www.citizensbank.com/role/RegulatoryMattersNarrativeDetails">
        <link:definition>2417402 - Disclosure - REGULATORY MATTERS - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="RegulatoryMattersTables" roleURI="http://www.citizensbank.com/role/RegulatoryMattersTables">
        <link:definition>2317301 - Disclosure - REGULATORY MATTERS (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="Securities" roleURI="http://www.citizensbank.com/role/Securities">
        <link:definition>2102100 - Disclosure - SECURITIES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesIncomeRecognizedFromInvestmentSecuritiesDetails" roleURI="http://www.citizensbank.com/role/SecuritiesIncomeRecognizedFromInvestmentSecuritiesDetails">
        <link:definition>2402405 - Disclosure - SECURITIES - Income Recognized from Investment Securities (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesNarrativeDetails" roleURI="http://www.citizensbank.com/role/SecuritiesNarrativeDetails">
        <link:definition>2402402 - Disclosure - SECURITIES - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesScheduleOfAvailableForSaleSecuritiesDebtMaturitiesDetails" roleURI="http://www.citizensbank.com/role/SecuritiesScheduleOfAvailableForSaleSecuritiesDebtMaturitiesDetails">
        <link:definition>2402404 - Disclosure - SECURITIES - Schedule of Available for Sale Securities Debt Maturities (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesScheduleOfAvailableForSaleSecuritiesDebtMaturitiesDetailsCalc2" roleURI="http://www.citizensbank.com/role/SecuritiesScheduleOfAvailableForSaleSecuritiesDebtMaturitiesDetailsCalc2">
        <link:definition>2402404 - Disclosure - SECURITIES - Schedule of Available for Sale Securities Debt Maturities (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesScheduleOfCumulativeCreditLossesRecognizedInEarningsDetails" roleURI="http://www.citizensbank.com/role/SecuritiesScheduleOfCumulativeCreditLossesRecognizedInEarningsDetails">
        <link:definition>2402408 - Disclosure - SECURITIES - Schedule of Cumulative Credit Losses Recognized in Earnings (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesScheduleOfInvestmentsDetails" roleURI="http://www.citizensbank.com/role/SecuritiesScheduleOfInvestmentsDetails">
        <link:definition>2402403 - Disclosure - SECURITIES - Schedule of Investments (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesScheduleOfInvestmentsInContinuousLossPositionsDetails" roleURI="http://www.citizensbank.com/role/SecuritiesScheduleOfInvestmentsInContinuousLossPositionsDetails">
        <link:definition>2402407 - Disclosure - SECURITIES - Schedule of Investments in Continuous Loss Positions (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesScheduleOfSecuritiesPledgedDetails" roleURI="http://www.citizensbank.com/role/SecuritiesScheduleOfSecuritiesPledgedDetails">
        <link:definition>2402406 - Disclosure - SECURITIES - Schedule of Securities Pledged (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="SecuritiesTables" roleURI="http://www.citizensbank.com/role/SecuritiesTables">
        <link:definition>2302301 - Disclosure - SECURITIES (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="StockholdersEquity" roleURI="http://www.citizensbank.com/role/StockholdersEquity">
        <link:definition>2110100 - Disclosure - STOCKHOLDERS' EQUITY</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="StockholdersEquityDetails" roleURI="http://www.citizensbank.com/role/StockholdersEquityDetails">
        <link:definition>2410401 - Disclosure - STOCKHOLDERS' EQUITY (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="VariableInterestEntities" roleURI="http://www.citizensbank.com/role/VariableInterestEntities">
        <link:definition>2106100 - Disclosure - VARIABLE INTEREST ENTITIES</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="VariableInterestEntitiesNarrativeDetails" roleURI="http://www.citizensbank.com/role/VariableInterestEntitiesNarrativeDetails">
        <link:definition>2406402 - Disclosure - VARIABLE INTEREST ENTITIES - Narrative (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="VariableInterestEntitiesScheduleOfAffordableHousingTaxCreditInvestmentsDetails" roleURI="http://www.citizensbank.com/role/VariableInterestEntitiesScheduleOfAffordableHousingTaxCreditInvestmentsDetails">
        <link:definition>2406404 - Disclosure - VARIABLE INTEREST ENTITIES - Schedule of Affordable Housing Tax Credit Investments (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="VariableInterestEntitiesScheduleOfVariableInterestEntitiesDetails" roleURI="http://www.citizensbank.com/role/VariableInterestEntitiesScheduleOfVariableInterestEntitiesDetails">
        <link:definition>2406403 - Disclosure - VARIABLE INTEREST ENTITIES - Schedule of Variable Interest Entities (Details)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
      <link:roleType id="VariableInterestEntitiesTables" roleURI="http://www.citizensbank.com/role/VariableInterestEntitiesTables">
        <link:definition>2306301 - Disclosure - VARIABLE INTEREST ENTITIES (Tables)</link:definition>
        <link:usedOn>link:presentationLink</link:usedOn>
        <link:usedOn>link:calculationLink</link:usedOn>
        <link:usedOn>link:definitionLink</link:usedOn>
      </link:roleType>
    </xsd:appinfo>
  </xsd:annotation>
  <xsd:element abstract="true" id="cfg_A2.200SeniorUnsecuredNotesDue2020Member" name="A2.200SeniorUnsecuredNotesDue2020Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A2.25SeniorUnsecuredNotesDue2020Member" name="A2.25SeniorUnsecuredNotesDue2020Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A2.25SeniorUnsecuredNotesDue2020SettlementDateofMarch022017Member" name="A2.25SeniorUnsecuredNotesDue2020SettlementDateofMarch022017Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A2.375SeniorUnsecuredDebtDue2021Member" name="A2.375SeniorUnsecuredDebtDue2021Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A2.450SeniorUnsecuredNotesDue2019Member" name="A2.450SeniorUnsecuredNotesDue2019Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A2.500SeniorUnsecuredNotesDue2019Member" name="A2.500SeniorUnsecuredNotesDue2019Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A2.550SeniorUnsecuredNotesDue2021Member" name="A2.550SeniorUnsecuredNotesDue2021Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A2.650SeniorUnsecuredNotesDue2022Member" name="A2.650SeniorUnsecuredNotesDue2022Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A3.700seniorunsecurednotesdue2023Member" name="A3.700seniorunsecurednotesdue2023Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A3.750FixedRateSubordinatedDebtDue2024Member" name="A3.750FixedRateSubordinatedDebtDue2024Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A4.023FixedRateSubordinatedDebtDue2024Member" name="A4.023FixedRateSubordinatedDebtDue2024Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A4.150FixedRateSubordinatedDebtDue2022Member" name="A4.150FixedRateSubordinatedDebtDue2022Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A4.300FixedRateSubordinatedDebtDue2025Member" name="A4.300FixedRateSubordinatedDebtDue2025Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A4.350FixedRateSubordinatedDebtDue2025Member" name="A4.350FixedRateSubordinatedDebtDue2025Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_A5.158FixedtofloatingRateSubordinatedDebtDue2023Member" name="A5.158FixedtofloatingRateSubordinatedDebtDue2023Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_AllowanceforLoanandLeaseLossesandReserveforOffbalanceSheetActivities.TotalMember" name="AllowanceforLoanandLeaseLossesandReserveforOffbalanceSheetActivities.TotalMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_AnalysisofAgeofPastDueAmountsTableTextBlock" name="AnalysisofAgeofPastDueAmountsTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_AssetsRatioofNonperformingAssetstoAllAssets" name="AssetsRatioofNonperformingAssetstoAllAssets" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAbstractAbstract" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAbstractAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterFiveThroughTenYearsAmortizedCost" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterFiveThroughTenYearsAmortizedCost" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValue" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterOneThroughFiveYears" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterOneThroughFiveYears" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCost" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCost" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterTenYearsAmortizedCost" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterTenYearsAmortizedCost" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterTenYearsFairValue" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAfterTenYearsFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAmortizedCost" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAmortizedCost" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAmortizedCostBasisAbstract" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesAmortizedCostBasisAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesFairValue" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesFairValueAbstract" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesFairValueAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesMaturityWithinOneYearFairValue" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesMaturityWithinOneYearFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesWithinOneYearAmortizedCost" name="AvailableforsaleSecuritiesandHeldtomaturitySecuritiesDebtMaturitiesWithinOneYearAmortizedCost" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_AverageAssets" name="AverageAssets" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element id="cfg_BankOwnedLifeInsuranceTableTextBlock" name="BankOwnedLifeInsuranceTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CBNAGlobalBankNoteProgramMember" name="CBNAGlobalBankNoteProgramMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_CapitalConservationBuffer" name="CapitalConservationBuffer" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="instant" />
  <xsd:element id="cfg_CapitalMarketsFees" name="CapitalMarketsFees" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CapitalMarketsFeesMember" name="CapitalMarketsFeesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CapitalRatiosAbstract" name="CapitalRatiosAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CardFeesMember" name="CardFeesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CommercialBankingMember" name="CommercialBankingMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CommercialLetterofCreditMember" name="CommercialLetterofCreditMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_CommercialLoansLargeBalanceMinimumQualifyingBalance" name="CommercialLoansLargeBalanceMinimumQualifyingBalance" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_CommercialRealEstateLoansHeldforsaleMember" name="CommercialRealEstateLoansHeldforsaleMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CommercialandCommercialRealEstateLoansHeldforsaleMember" name="CommercialandCommercialRealEstateLoansHeldforsaleMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CommitmentsAbstract" name="CommitmentsAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_CommonEquityTier1RequiredForCapitalAdequacyToRiskWeightedAssets" name="CommonEquityTier1RequiredForCapitalAdequacyToRiskWeightedAssets" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="instant" />
  <xsd:element id="cfg_CommonEquityTier1RequiredToBeWellCapitalizedToRiskWeightedAssets" name="CommonEquityTier1RequiredToBeWellCapitalizedToRiskWeightedAssets" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_CommonEquityTier1toRiskWeightedAssetsAmountAbstract" name="CommonEquityTier1toRiskWeightedAssetsAmountAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CommonEquityTier1toRiskWeightedAssetsRatioAbstract" name="CommonEquityTier1toRiskWeightedAssetsRatioAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ConsumerBankingMember" name="ConsumerBankingMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ConsumerHomeEquityProductsServicedbyOthersMember" name="ConsumerHomeEquityProductsServicedbyOthersMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ConsumerOtherSecuredRetailMember" name="ConsumerOtherSecuredRetailMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ConsumerStudentLoansReceivableMember" name="ConsumerStudentLoansReceivableMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ContractwithCustomerTrailingCommissionIncome" name="ContractwithCustomerTrailingCommissionIncome" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_CreditRiskHighLoantoValueLoansPercentExceedingValueOfUnderlyingCollateral" name="CreditRiskHighLoantoValueLoansPercentExceedingValueOfUnderlyingCollateral" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CreditRiskHighLoantovalueLoansMember" name="CreditRiskHighLoantovalueLoansMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CreditRiskInterestonlyandNegativeAmortizationResidentialMortgagesMember" name="CreditRiskInterestonlyandNegativeAmortizationResidentialMortgagesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CreditRiskLoanProductswithIncreasedCreditExposureMember" name="CreditRiskLoanProductswithIncreasedCreditExposureMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CreditRiskLowIntroductoryRateLoansMember" name="CreditRiskLowIntroductoryRateLoansMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_CreditRiskMultipleIndicatorsMember" name="CreditRiskMultipleIndicatorsMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_DebtModificationOtherMember" name="DebtModificationOtherMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_DocumentandEntityInformationAbstract" name="DocumentandEntityInformationAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_FairValueMeasuredonNonrecurringBasisGainLossIncludedinEarningsTableTextBlock" name="FairValueMeasuredonNonrecurringBasisGainLossIncludedinEarningsTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_FairValueMeasurementwithUnobservableInputsReconciliationNonrecurringBasisAssetGainLossIncludedinEarnings" name="FairValueMeasurementwithUnobservableInputsReconciliationNonrecurringBasisAssetGainLossIncludedinEarnings" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_FairValueOptionLoansHeldasAssetsAggregateUnpaidPrincipal" name="FairValueOptionLoansHeldasAssetsAggregateUnpaidPrincipal" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_FederalHomeLoanBankAdvancesandLettersofCreditMember" name="FederalHomeLoanBankAdvancesandLettersofCreditMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_FederalHomeLoanBankStockAccumulatedGrossUnrealizedGainbeforeTax" name="FederalHomeLoanBankStockAccumulatedGrossUnrealizedGainbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_FederalHomeLoanBankStockAccumulatedGrossUnrealizedLossbeforeTax" name="FederalHomeLoanBankStockAccumulatedGrossUnrealizedLossbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_FederalHomeLoanBankStockFairValue" name="FederalHomeLoanBankStockFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_FederalReserveBankStockAccumulatedGrossUnrealizedLossbeforeTax" name="FederalReserveBankStockAccumulatedGrossUnrealizedLossbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_FederalReserveBankStockAccumulatedUnrealizedGainbeforeTax" name="FederalReserveBankStockAccumulatedUnrealizedGainbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_FederalReserveBankStockFairValue" name="FederalReserveBankStockFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_FederalReserveBankStockMember" name="FederalReserveBankStockMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_FinanceLeasesMember" name="FinanceLeasesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_FinancialInstrumentsOwnedPrincipalInvestmentsAccumulatedGrossUnrealizedGainbeforeTax" name="FinancialInstrumentsOwnedPrincipalInvestmentsAccumulatedGrossUnrealizedGainbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_FinancialInstrumentsOwnedPrincipalInvestmentsAccumulatedGrossUnrealizedLossbeforeTax" name="FinancialInstrumentsOwnedPrincipalInvestmentsAccumulatedGrossUnrealizedLossbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_FinancialInstrumentsOwnedPrincipalInvestmentsAmortizedCostBasis" name="FinancialInstrumentsOwnedPrincipalInvestmentsAmortizedCostBasis" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_FloatingRateSeniorUnsecuredNotesDue2020Member" name="FloatingRateSeniorUnsecuredNotesDue2020Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_FloatingRateSeniorUnsecuredNotesDue2020Number2Member" name="FloatingRateSeniorUnsecuredNotesDue2020Number2Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_FloatingRateSeniorUnsecuredNotesDue2022Member" name="FloatingRateSeniorUnsecuredNotesDue2022Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_Floatingrateseniorunsecurednotesdue2023Member" name="Floatingrateseniorunsecurednotesdue2023Member" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ForeignExchangeandTradeFinanceFees" name="ForeignExchangeandTradeFinanceFees" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ForeignExchangeandTradeFinanceFeesMember" name="ForeignExchangeandTradeFinanceFeesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_GuarantorObligationTerm" name="GuarantorObligationTerm" nillable="true" substitutionGroup="xbrli:item" type="xbrli:durationItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_HomeEquityLineofCreditServicedbyOthersMember" name="HomeEquityLineofCreditServicedbyOthersMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_HomeEquityLoanServicedbyOthersMember" name="HomeEquityLoanServicedbyOthersMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ImpairedFinancingReceivableNetofValuationAllowance" name="ImpairedFinancingReceivableNetofValuationAllowance" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_InterestbearingCashandDuefromBanks" name="InterestbearingCashandDuefromBanks" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_LeasedAssetsMember" name="LeasedAssetsMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_LetterofCreditandLoanFees" name="LetterofCreditandLoanFees" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_LettersofCreditAbstract" name="LettersofCreditAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_LoansCollateralDependentImpaired" name="LoansCollateralDependentImpaired" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_LoansCollateralDependentImpairedMember" name="LoansCollateralDependentImpairedMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_LoansandLeasesReceivableMortgageBankingActivitiesTableTextBlock" name="LoansandLeasesReceivableMortgageBankingActivitiesTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_MarketingRightsAbstract" name="MarketingRightsAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_MoneyMarketMutualFundAccumulatedGrossUnrealizedGain" name="MoneyMarketMutualFundAccumulatedGrossUnrealizedGain" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_MoneyMarketMutualFundAccumulatedGrossUnrealizedLoss" name="MoneyMarketMutualFundAccumulatedGrossUnrealizedLoss" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_MoneyMarketMutualFundAmortizedCostBasis" name="MoneyMarketMutualFundAmortizedCostBasis" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_MoneyMarketMutualFundFairValueDisclosure" name="MoneyMarketMutualFundFairValueDisclosure" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_MortgageBankingFeesMember" name="MortgageBankingFeesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_MortgageLoansRepurchased" name="MortgageLoansRepurchased" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_MortgageLoansServicedForOthersMember" name="MortgageLoansServicedForOthersMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_MortgageServicingRights" name="MortgageServicingRights" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_MortgageServicingRightsMember" name="MortgageServicingRightsMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_MortgageServicingRightsTextBlock" name="MortgageServicingRightsTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_MortgageloanscollateralizedbyOREO" name="MortgageloanscollateralizedbyOREO" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_NamingRightsMember" name="NamingRightsMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_NoninterestIncomeMiscellaneous" name="NoninterestIncomeMiscellaneous" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_NoninterestIncomeTableTextBlock" name="NoninterestIncomeTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_NonperformingLoansSoldWithRightToRepurchase" name="NonperformingLoansSoldWithRightToRepurchase" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_NumberofFinancialSubsidiaries" name="NumberofFinancialSubsidiaries" nillable="true" substitutionGroup="xbrli:item" type="xbrli:integerItemType" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_OtherBankingFeesMember" name="OtherBankingFeesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_OtherCommitmentRemainingMaximumAmountCommitted" name="OtherCommitmentRemainingMaximumAmountCommitted" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecurities" name="OtherInvestmentSecurities" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecuritiesAccumulatedGrossUnrealizedGainbeforeTax" name="OtherInvestmentSecuritiesAccumulatedGrossUnrealizedGainbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecuritiesAccumulatedGrossUnrealizedLossbeforeTax" name="OtherInvestmentSecuritiesAccumulatedGrossUnrealizedLossbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecuritiesAmortizedCostBasis" name="OtherInvestmentSecuritiesAmortizedCostBasis" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecuritiesatCost" name="OtherInvestmentSecuritiesatCost" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecuritiesatCostAccumulatedGrossUnrealizedGainbeforeTax" name="OtherInvestmentSecuritiesatCostAccumulatedGrossUnrealizedGainbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecuritiesatCostAccumulatedGrossUnrealizedLossbeforeTax" name="OtherInvestmentSecuritiesatCostAccumulatedGrossUnrealizedLossbeforeTax" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherInvestmentSecuritiesatCostAmortizedCostBasis" name="OtherInvestmentSecuritiesatCostAmortizedCostBasis" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherLoansReceivableHeldforsaleAmount" name="OtherLoansReceivableHeldforsaleAmount" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_OtherLoansReceivableHeldforsaleFairValueDisclosure" name="OtherLoansReceivableHeldforsaleFairValueDisclosure" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_OtherLongtermDebtMember" name="OtherLongtermDebtMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_OtherRetailMember" name="OtherRetailMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_OtherShorttermBorrowingsFairValueDisclosure" name="OtherShorttermBorrowingsFairValueDisclosure" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_OtherShorttermDebtMember" name="OtherShorttermDebtMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_PaymentsToAcquireEquitySecuritiesFairValue" name="PaymentsToAcquireEquitySecuritiesFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_PaymentstoAcquireStadiumNamingRights" name="PaymentstoAcquireStadiumNamingRights" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element id="cfg_PreferredStockDividendPaymentRateBasisSpreadonVariableRate" name="PreferredStockDividendPaymentRateBasisSpreadonVariableRate" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_PreferredStockRedemptionNoticePeriod" name="PreferredStockRedemptionNoticePeriod" nillable="true" substitutionGroup="xbrli:item" type="xbrli:durationItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ProceedsFromSaleOfEquitySecuritiesFairValue" name="ProceedsFromSaleOfEquitySecuritiesFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element id="cfg_ProfitLossBeforeProvisionforCreditLosses" name="ProfitLossBeforeProvisionforCreditLosses" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_ProvisionCreditforOtherCreditLosses" name="ProvisionCreditforOtherCreditLosses" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_PurchaseOfEducationLoansMember" name="PurchaseOfEducationLoansMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_QualifiedAffordableHousingInvestmentMember" name="QualifiedAffordableHousingInvestmentMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_RenewableEnergyInvestments" name="RenewableEnergyInvestments" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_RenewableEnergyMember" name="RenewableEnergyMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_RepossessedAssetsMember" name="RepossessedAssetsMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ResidentialLoansHeldforsaleMember" name="ResidentialLoansHeldforsaleMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_RetailMember" name="RetailMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_RiskParticipationAgreements" name="RiskParticipationAgreements" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_RiskParticipationAgreementsAbstract" name="RiskParticipationAgreementsAbstract" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_RiskParticipationAgreementsAverageTerm" name="RiskParticipationAgreementsAverageTerm" nillable="true" substitutionGroup="xbrli:item" type="xbrli:durationItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_RiskParticipationAgreementsCounterpartiesNumber" name="RiskParticipationAgreementsCounterpartiesNumber" nillable="true" substitutionGroup="xbrli:item" type="xbrli:integerItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_RiskParticipationAgreementsMaximumTerm" name="RiskParticipationAgreementsMaximumTerm" nillable="true" substitutionGroup="xbrli:item" type="xbrli:durationItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofAdditionalInformationonImpairedLoansTableTextBlock" name="ScheduleofAdditionalInformationonImpairedLoansTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofAffordableHousingTaxCreditInvestmentsTableTextBlock" name="ScheduleofAffordableHousingTaxCreditInvestmentsTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofAllowanceforCreditLossesbyEvaluationMethodTableTextBlock" name="ScheduleofAllowanceforCreditLossesbyEvaluationMethodTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ScheduleofAvailableforsaleandHeldtomaturitySecuritiesLineItems" name="ScheduleofAvailableforsaleandHeldtomaturitySecuritiesLineItems" nillable="true" substitutionGroup="xbrli:item" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ScheduleofAvailableforsaleandHeldtomaturitySecuritiesTable" name="ScheduleofAvailableforsaleandHeldtomaturitySecuritiesTable" nillable="true" substitutionGroup="xbrldt:hypercubeItem" type="xbrli:stringItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofClassesofCommercialLoansandLeasesBasedonRegulatoryClassificationsTableTextBlock" name="ScheduleofClassesofCommercialLoansandLeasesBasedonRegulatoryClassificationsTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofDefaultsTableTextBlock" name="ScheduleofDefaultsTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofFairValueAssumptionDateofSecuritizationorAssetbackedFinancingArrangementCapitalizedDuringPeriodTransferorsContinuingInvolvementServicingAssetsorLiabilitiesTableTextBlock" name="ScheduleofFairValueAssumptionDateofSecuritizationorAssetbackedFinancingArrangementCapitalizedDuringPeriodTransferorsContinuingInvolvementServicingAssetsorLiabilitiesTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofLoansandLeasesBasedonEvaluationMethodTableTextBlock" name="ScheduleofLoansandLeasesBasedonEvaluationMethodTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofNonperformingLoansandLeasesbyClassTableTextBlock" name="ScheduleofNonperformingLoansandLeasesbyClassTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleofRetailLoanInvestmentsCategorizedbyDelinquencyStatusTableTextBlock" name="ScheduleofRetailLoanInvestmentsCategorizedbyDelinquencyStatusTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ScheduleoftheImpacttoFairValueofanAdverseChangeinKeyEconomicAssumptionsTableTextBlock" name="ScheduleoftheImpacttoFairValueofanAdverseChangeinKeyEconomicAssumptionsTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_SecuritiesTableTextBlock" name="SecuritiesTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_SensitivityAnalysisofFairValueInputsBasisSpread" name="SensitivityAnalysisofFairValueInputsBasisSpread" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof0.5PercentAdverseChangeinDiscountRate" name="SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof0.5PercentAdverseChangeinDiscountRate" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof0.5PercentAdverseChangeinPrepaymentSpeed" name="SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof0.5PercentAdverseChangeinPrepaymentSpeed" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof1PercentAdverseChangeinDiscountRate" name="SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof1PercentAdverseChangeinDiscountRate" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof1PercentAdverseChangeinPrepaymentSpeed" name="SensitivityAnalysisofFairValueTransferorsInterestsinTransferredFinancialAssetsImpactof1PercentAdverseChangeinPrepaymentSpeed" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element id="cfg_ServiceChargesandFees" name="ServiceChargesandFees" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_ServiceChargesandFeesMember" name="ServiceChargesandFeesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ServicingAssetatAmortizedCostAmountCapitalized" name="ServicingAssetatAmortizedCostAmountCapitalized" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element id="cfg_ServicingAssetatAmortizedCostNet" name="ServicingAssetatAmortizedCostNet" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_ServicingAssetsandServicingLiabilitiesCapitalizedDuringPeriodatFairValueAssumptionsUsedtoEstimateFairValuePrepaymentSpeed" name="ServicingAssetsandServicingLiabilitiesCapitalizedDuringPeriodatFairValueAssumptionsUsedtoEstimateFairValuePrepaymentSpeed" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ServicingAssetsandServicingLiabilitiesCapitalizedDuringthePeriodatFairValueAssumptionsUsedtoEstimateFairValueDiscountRate" name="ServicingAssetsandServicingLiabilitiesCapitalizedDuringthePeriodatFairValueAssumptionsUsedtoEstimateFairValueDiscountRate" nillable="true" substitutionGroup="xbrli:item" type="num:percentItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_ServicingAssetsandServicingLiabilitiesCapitalizedDuringthePeriodatFairValueAssumptionsUsedtoEstimateFairValueWeightedAverageLife" name="ServicingAssetsandServicingLiabilitiesCapitalizedDuringthePeriodatFairValueAssumptionsUsedtoEstimateFairValueWeightedAverageLife" nillable="true" substitutionGroup="xbrli:item" type="xbrli:durationItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_SettlementsandOperatingLosses" name="SettlementsandOperatingLosses" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element id="cfg_ShorttermDebtOtherBasisIncreaseDecrease" name="ShorttermDebtOtherBasisIncreaseDecrease" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_SpecialPurposeEntitiesMember" name="SpecialPurposeEntitiesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_StadiumNamingRightsRemainingObligationDue" name="StadiumNamingRightsRemainingObligationDue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_SummaryofKeyPerformanceIndicatorsTableTextBlock" name="SummaryofKeyPerformanceIndicatorsTableTextBlock" nillable="true" substitutionGroup="xbrli:item" type="nonnum:textBlockItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_TDRBalanceIncludedinImpairedLoans" name="TDRBalanceIncludedinImpairedLoans" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_TerminationFee" name="TerminationFee" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element id="cfg_TotalLoansReceivableHeldForSale" name="TotalLoansReceivableHeldForSale" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_TotalOtherInvestmentSecuritiesAtCostAccumulatedGrossUnrealizedGain" name="TotalOtherInvestmentSecuritiesAtCostAccumulatedGrossUnrealizedGain" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element id="cfg_TotalOtherInvestmentSecuritiesAtCostAccumulatedGrossUnrealizedLoss" name="TotalOtherInvestmentSecuritiesAtCostAccumulatedGrossUnrealizedLoss" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_TotalOtherInvestmentSecuritiesAtCostAmortizedCostBasis" name="TotalOtherInvestmentSecuritiesAtCostAmortizedCostBasis" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_TotalOtherInvestmentSecuritiesAtCostFairValue" name="TotalOtherInvestmentSecuritiesAtCostFairValue" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="debit" xbrli:periodType="instant" />
  <xsd:element id="cfg_TrustandInvestmentServiceFees" name="TrustandInvestmentServiceFees" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element abstract="true" id="cfg_TrustandInvestmentServicesFeesMember" name="TrustandInvestmentServicesFeesMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
  <xsd:element id="cfg_UnsettledReceivableHeldForSaleAmount" name="UnsettledReceivableHeldForSaleAmount" nillable="true" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType" xbrli:balance="credit" xbrli:periodType="instant" />
  <xsd:element abstract="true" id="cfg_VentureCapitalandOtherInvestmentsMember" name="VentureCapitalandOtherInvestmentsMember" nillable="true" substitutionGroup="xbrli:item" type="nonnum:domainItemType" xbrli:periodType="duration" />
</xsd:schema>
