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ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Recorded Investment in Retail Loans by Delinquency Status (Details) - USD ($) $ in Millions | Sep. 30, 2019 | Dec. 31, 2018
--- | --- | ---
Financing Receivable, Past Due [Line Items] |  |
Total | $ 117,880 | $ 116,660
Financing Receivables, 30 to 59 Days Past Due |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 392 | 493
Financing Receivables 60 To 89 Days Past Due |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 273 | 177
Financing Receivables 90 Days or More Past Due |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 418 | 587
Retail |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 58,403 | 56,883
Total | 61,147 | 59,877
Retail | Residential mortgages |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 19,375 | 18,664
Total | 19,699 | 18,978
Retail | Home equity loans |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 772 | 945
Total | 876 | 1,073
Retail | Home equity lines of credit |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 11,593 | 12,042
Total | 12,148 | 12,710
Retail | Home equity loans serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 275 | 355
Total | 318 | 399
Retail | Home equity lines of credit serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 56 | 79
Total | 81 | 104
Retail | Automobile |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 10,849 | 10,729
Total | 12,070 | 12,106
Retail | Education |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 9,513 | 8,694
Total | 9,729 | 8,900
Retail | Credit cards |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 2,028 | 1,894
Total | 2,133 | 1,991
Retail | Other retail |  |
Financing Receivable, Past Due [Line Items] |  |
Current | 3,942 | 3,481
Total | 4,093 | 3,616
Retail | Financing Receivables, 1 to 29 Days Past Due |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 1,783 | 1,955
Retail | Financing Receivables, 1 to 29 Days Past Due | Residential mortgages |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 129 | 131
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity loans |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 62 | 75
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity lines of credit |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 331 | 386
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity loans serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 23 | 21
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity lines of credit serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 11 | 15
Retail | Financing Receivables, 1 to 29 Days Past Due | Automobile |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 932 | 1,039
Retail | Financing Receivables, 1 to 29 Days Past Due | Education |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 162 | 159
Retail | Financing Receivables, 1 to 29 Days Past Due | Credit cards |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 53 | 53
Retail | Financing Receivables, 1 to 29 Days Past Due | Other retail |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 80 | 76
Retail | Financing Receivables, 30 to 59 Days Past Due |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 368 | 393
Retail | Financing Receivables, 30 to 59 Days Past Due | Residential mortgages |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 28 | 37
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity loans |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 10 | 12
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity lines of credit |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 52 | 65
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity loans serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 5 | 7
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity lines of credit serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 2 | 2
Retail | Financing Receivables, 30 to 59 Days Past Due | Automobile |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 194 | 207
Retail | Financing Receivables, 30 to 59 Days Past Due | Education |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 27 | 23
Retail | Financing Receivables, 30 to 59 Days Past Due | Credit cards |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 20 | 14
Retail | Financing Receivables, 30 to 59 Days Past Due | Other retail |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 30 | 26
Retail | Financing Receivables 60 To 89 Days Past Due |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 253 | 142
Retail | Financing Receivables 60 To 89 Days Past Due | Residential mortgages |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 78 | 13
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity loans |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 25 | 3
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity lines of credit |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 27 | 22
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity loans serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 3 | 3
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity lines of credit serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 1 | 1
Retail | Financing Receivables 60 To 89 Days Past Due | Automobile |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 71 | 59
Retail | Financing Receivables 60 To 89 Days Past Due | Education |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 16 | 13
Retail | Financing Receivables 60 To 89 Days Past Due | Credit cards |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 11 | 10
Retail | Financing Receivables 60 To 89 Days Past Due | Other retail |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 21 | 18
Retail | Financing Receivables 90 Days or More Past Due |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 340 | 504
Retail | Financing Receivables 90 Days or More Past Due | Residential mortgages |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 89 | 133
Retail | Financing Receivables 90 Days or More Past Due | Home equity loans |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 7 | 38
Retail | Financing Receivables 90 Days or More Past Due | Home equity lines of credit |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 145 | 195
Retail | Financing Receivables 90 Days or More Past Due | Home equity loans serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 12 | 13
Retail | Financing Receivables 90 Days or More Past Due | Home equity lines of credit serviced by others |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 11 | 7
Retail | Financing Receivables 90 Days or More Past Due | Automobile |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 24 | 72
Retail | Financing Receivables 90 Days or More Past Due | Education |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 11 | 11
Retail | Financing Receivables 90 Days or More Past Due | Credit cards |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | 21 | 20
Retail | Financing Receivables 90 Days or More Past Due | Other retail |  |
Financing Receivable, Past Due [Line Items] |  |
Past Due | $ 20 | $ 15

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