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BUSINESS OPERATING SEGMENTS | 12 Months Ended
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Dec. 31, 2021
Segment Reporting [Abstract] |
BUSINESS OPERATING SEGMENTS | NOTE 26 - BUSINESS OPERATING SEGMENTS Citizens is managed by its Chief Executive Officer on a segment basis. The Company’s two business operating segments are Consumer Banking and Commercial Banking. The business segments are determined based on the products and services provided, or the type of customer served. Each segment has a segment head who reports directly to the Chief Executive Officer. The Chief Executive Officer has final authority over resource allocation decisions and performance assessment. The business segments reflect this management structure and the manner in which financial information is currently evaluated by the Chief Executive Officer. Reportable Segments Segment results are determined based upon the Company’s management reporting system, which assigns balance sheet and statement of operations items to each of the business segments. The process is designed around the Company’s organizational and management structure and accordingly, the results derived are not necessarily comparable with similar information published by other financial institutions. A description of each reportable segment and table of financial results is presented below: Consumer Banking The Consumer Banking segment focuses on retail customers and small businesses with annual revenues of up to $25 million. It offers traditional banking products and services, including checking, savings, home loans, education loans, credit cards, business loans, and unsecured product finance and personal loans in addition to financial management services. It also operates an indirect auto financing business, providing financing for both new and used vehicles through auto dealerships. The segment’s distribution channels include a branch network, ATMs and a work force of experienced specialists ranging from financial consultants, mortgage loan officers and business banking officers to private bankers. The Company’s Consumer Banking value proposition is based on providing simple, easy to understand product offerings and a convenient banking experience with a more personalized approach. Commercial Banking The Commercial Banking segment primarily targets companies with annual revenues from $25 million to $3.0 billion and provides a full complement of financial products and solutions, including loans, leases, trade financing, deposits, cash management, commercial cards, foreign exchange, interest rate risk management, corporate finance and capital markets advisory capabilities. It focuses on middle-market companies, large corporations and institutions and has dedicated teams with industry expertise in government banking, not-for-profit, healthcare, technology, professionals, oil and gas, asset finance, franchise finance, asset-based lending, commercial real estate, private equity and sponsor finance. While the segment’s business development efforts are predominantly focused in the Company’s footprint, some of its specialized industry businesses also operate selectively on a national basis (such as healthcare, asset finance and franchise finance). A key component of Commercial Banking’s growth strategy is to bring ideas to clients that help their businesses thrive, and in doing so, expand the loan portfolio and ancillary product sales. Non-segment Operations Other Non-segment operations includes assets, liabilities, capital, revenues, provision for credit losses, expenses and income tax expense not attributed to our Consumer or Commercial Banking segments as well as treasury and community development. In addition to non-segment operations, Other includes goodwill and any associated goodwill impairment charges. For impairment testing purposes, the Company assigns goodwill to its Consumer Banking and Commercial Banking reporting units. Management accounting practices utilized by the Company as the basis of presentation for segment results include the following: FTP adjustments Citizens utilizes an FTP system to eliminate the effect of interest rate risk from the segments’ net interest income because such risk is centrally managed within the Treasury function. The FTP system credits (or charges) the segments with the economic value of the funds created (or used) by the segments. The FTP system provides a funds credit for sources of funds and a funds charge for the use of funds by each segment. The sum of the interest income/expense and FTP charges/credits for each segment is its designated net interest income. The variance between the Company’s cumulative FTP charges and cumulative FTP credits is offset in Other. Citizens periodically evaluates and refines its methodologies used to measure financial performance of its business operating segments. Provision for credit losses allocation Provision for credit losses is allocated to each business segment based on actual net charge-offs recognized by the business segment. The difference between the consolidated provision for credit losses and the business segments’ net charge-offs is reflected in Other. Income tax allocation Income taxes are assessed to each line of business at a standard tax rate with the residual tax expense or benefit to arrive at the consolidated effective tax rate included in Other. Expense allocation Noninterest expenses incurred by centrally managed operations or business lines that directly support another business line’s operations are charged to the applicable business line based on its utilization of those services. Goodwill For impairment testing purposes, the Company assigns goodwill to its Consumer Banking and Commercial Banking reporting units. For management reporting purposes, the Company presents the goodwill balance (and any related impairment charges) in Other. Substantially all revenues generated and long-lived assets held by the Company’s business segments are derived from clients that reside in the United States. Neither business segment earns revenue from a single external customer that represents ten percent or more of the Company’s total revenues.
| As of and for the Year Ended December 31, 2021
(in millions) | Consumer Banking |  | Commercial Banking |  | Other |  | Consolidated
Net interest income | $3,562 |  |  | $1,706 |  |  | ($756) |  |  | $4,512 |
Noninterest income | 1,223 |  |  | 809 |  |  | 103 |  |  | 2,135 |
Total revenue | 4,785 |  |  | 2,515 |  |  | (653) |  |  | 6,647 |
Noninterest expense | 2,987 |  |  | 973 |  |  | 121 |  |  | 4,081 |
Profit (loss) before provision for credit losses | 1,798 |  |  | 1,542 |  |  | (774) |  |  | 2,566 |
Provision for credit losses | 185 |  |  | 156 |  |  | (752) |  |  | (411) |
Income (loss) before income tax expense (benefit) | 1,613 |  |  | 1,386 |  |  | (22) |  |  | 2,977 |
Income tax expense (benefit) | 410 |  |  | 300 |  |  | (52) |  |  | 658 |
Net income (loss) | $1,203 |  |  | $1,086 |  |  | $30 |  |  | $2,319 |
Total average assets | $75,509 |  |  | $57,617 |  |  | $51,980 |  |  | $185,106 |
| As of and for the Year Ended December 31, 2020
(in millions) | Consumer Banking |  | Commercial Banking |  | Other |  | Consolidated
Net interest income | $3,311 |  |  | $1,643 |  |  | ($368) |  |  | $4,586 |
Noninterest income | 1,655 |  |  | 595 |  |  | 69 |  |  | 2,319 |
Total revenue | 4,966 |  |  | 2,238 |  |  | (299) |  |  | 6,905 |
Noninterest expense | 2,964 |  |  | 860 |  |  | 167 |  |  | 3,991 |
Profit (loss) before provision for credit losses | 2,002 |  |  | 1,378 |  |  | (466) |  |  | 2,914 |
Provision for credit losses | 288 |  |  | 398 |  |  | 930 |  |  | 1,616 |
Income (loss) before income tax expense (benefit) | 1,714 |  |  | 980 |  |  | (1,396) |  |  | 1,298 |
Income tax expense (benefit) | 429 |  |  | 206 |  |  | (394) |  |  | 241 |
Net income (loss) | $1,285 |  |  | $774 |  |  | ($1,002) |  |  | $1,057 |
Total average assets | $72,022 |  |  | $60,839 |  |  | $43,581 |  |  | $176,442 |
| As of and for the Year Ended December 31, 2019
(in millions) | Consumer Banking |  | Commercial Banking |  | Other |  | Consolidated
Net interest income | $3,182 |  |  | $1,466 |  |  | ($34) |  |  | $4,614 |
Noninterest income | 1,156 |  |  | 607 |  |  | 114 |  |  | 1,877 |
Total revenue | 4,338 |  |  | 2,073 |  |  | 80 |  |  | 6,491 |
Noninterest expense | 2,851 |  |  | 858 |  |  | 138 |  |  | 3,847 |
Profit (loss) before provision for credit losses | 1,487 |  |  | 1,215 |  |  | (58) |  |  | 2,644 |
Provision for credit losses | 325 |  |  | 97 |  |  | (29) |  |  | 393 |
Income (loss) before income tax expense (benefit) | 1,162 |  |  | 1,118 |  |  | (29) |  |  | 2,251 |
Income tax expense (benefit) | 287 |  |  | 248 |  |  | (75) |  |  | 460 |
Net income (loss) | $875 |  |  | $870 |  |  | $46 |  |  | $1,791 |
Total average assets | $66,240 |  |  | $55,947 |  |  | $39,989 |  |  | $162,176 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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