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Contract costs (Tables)
12 Months Ended
Dec. 31, 2020
Revenue From Contract With Customer1 [Abstract]  
Contract costs
The table below provides a reconciliation of the contract costs balance.
FOR THE YEAR ENDED DECEMBER 31 NOTE 2020 2019
Opening balance, January 1 783  707 
Incremental costs of obtaining a contract and contract fulfillment costs 535  602 
Amortization included in operating costs (552) (523)
Impairment charges included in operating costs   (3)
Discontinued operations (2)  
Ending balance, December 31 764  783