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Segmented information
12 Months Ended
Dec. 31, 2020
Operating Segments [Abstract]  
Segmented information
Note 4 Segmented information
The accounting policies used in our segment reporting are the same as those we describe in Note 2, Significant accounting policies. Our results are reported in three segments: Bell Wireless, Bell Wireline and Bell Media. Our segments reflect how we manage our business and how we classify our operations for planning and measuring performance. Accordingly, we operate and manage our segments as strategic business units organized by products and services. Segments negotiate sales with each other as if they were unrelated parties.
To align with changes in how we manage our business and assess performance, the operating results of our public safety land radio network business are now included within our Bell Wireline segment effective January 1, 2020, with prior periods restated for comparative purposes. Previously, these results were included within our Bell Wireless segment. Our public safety land radio network business, which builds and manages land mobile radio networks primarily for the government sector, is now managed by our Bell Business Markets team in order to better serve our customers with end-to-end communications solutions.

As a result of the sale of substantially all of our data centre operations, the financial results of these data centre operations, which were previously included in our Bell Wireline segment, are now presented as a discontinued operation. See Note 3, Discontinued operations, for additional details.

We measure the performance of each segment based on segment profit, which is equal to operating revenues less operating costs for the segment. Substantially all of our severance, acquisition and other costs, depreciation and amortization, finance costs and other expense are managed on a corporate basis and, accordingly, are not reflected in segment results.
Substantially all of our operations and assets are located in Canada.
Our Bell Wireless segment provides wireless voice and data communication products and services to our residential, small and medium-sized business and large enterprise customers as well as consumer electronic products across Canada.
Our Bell Wireline segment provides data, including Internet access and IPTV, local telephone, long distance, as well as other communication services and products to our residential, small and medium-sized business and large enterprise customers primarily in Ontario, Québec, the Atlantic provinces and Manitoba, while satellite TV service and connectivity to business customers are available nationally across Canada. In addition, this segment includes our wholesale business, which buys and sells local telephone, long distance, data and other services from or to resellers and other carriers.
Our Bell Media segment provides conventional TV, specialty TV, pay TV, streaming services, digital media services, radio broadcasting services and OOH advertising services to customers nationally across Canada.
 
Segmented information
FOR THE YEAR ENDED DECEMBER 31, 2020 NOTE BELL WIRELESS BELL
WIRELINE
BELL
MEDIA
INTER-
SEGMENT
ELIMINA-
TIONS
BCE
Operating revenues
    External customers 8,630  11,884  2,369    22,883 
    Inter-segment 53  322  381  (756)  
Total operating revenues 8,683  12,206  2,750  (756) 22,883 
Operating costs 5 (5,017) (6,960) (2,055) 756  (13,276)
Segment profit (1)
3,666  5,246  695    9,607 
Severance, acquisition and other costs 6 (116)
Depreciation and amortization 16, 18 (4,404)
Finance costs
    Interest expense 7 (1,110)
    Interest on post-employment benefit
obligations
26 (46)
Impairment of assets 8 (472)
Other expense 9 (194)
Income taxes 10 (792)
Net earnings from continuing operations 2,473 
Net earnings from discontinued operations 3 226 
Net earnings 2,699 
Goodwill 21 3,046  4,612  2,946    10,604 
Indefinite-life intangible assets 18 4,063  1,692  2,085    7,840 
Capital expenditures 916  3,161  125    4,202 
(1)The chief operating decision maker uses primarily one measure of profit to make decisions and assess performance, being operating revenues less operating costs.
FOR THE YEAR ENDED DECEMBER 31, 2019 NOTE BELL WIRELESS BELL
WIRELINE
BELL
MEDIA
INTER-
SEGMENT
ELIMINA-
TIONS
BCE
Operating revenues
External customers 8,946  12,036  2,811  —  23,793 
Inter-segment 55  281  406  (742) — 
Total operating revenues 9,001  12,317  3,217  (742) 23,793 
Operating costs (5,210) (6,952) (2,367) 742  (13,787)
Segment profit (1)
3,791  5,365  850  —  10,006 
Severance, acquisition and other costs 6 (114)
Depreciation and amortization 16, 18 (4,344)
Finance costs
Interest expense 7 (1,125)
Interest on post-employment benefit obligations 26 (63)
Impairment of assets 8 (102)
Other income 9 95 
Income taxes 10 (1,129)
Net earnings from continuing operations 3,224 
Net earnings from discontinued operations 3 29 
Net earnings 3,253 
Goodwill 21 3,046  4,675  2,946  —  10,667 
Indefinite-life intangible assets 18 3,948  1,692  2,381  —  8,021 
Capital expenditures 671  3,195  108  —  3,974 
(1)The chief operating decision maker uses primarily one measure of profit to make decisions and assess performance, being operating revenues less operating costs.

Revenues by services and products

The following table presents our revenues disaggregated by type of services and products.
FOR THE YEAR ENDED DECEMBER 31 2020 2019
Services(1)
Wireless 6,122  6,323 
Wireline data 7,691  7,617 
Wireline voice 3,402  3,564 
Media 2,369  2,811 
Other wireline services 248  251 
Total services 19,832  20,566 
Products(2)
Wireless 2,508  2,623 
Wireline data 494  556 
Wireline equipment and other 49  48 
Total products 3,051  3,227 
Total operating revenues 22,883  23,793 
(1) Our service revenues are generally recognized over time.
(2) Our product revenues are generally recognized at a point in time.