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Segmented information (Tables)
 12 Months Ended
Dec. 31, 2020
Operating Segments [Abstract]  
Segmented information
 
Segmented information
FOR THE YEAR ENDED DECEMBER 31, 2020 NOTE BELL WIRELESS BELL
WIRELINE		 BELL
MEDIA		 INTER-
SEGMENT
ELIMINA-
TIONS		 BCE
Operating revenues
    External customers 8,630  11,884  2,369  —  22,883 
    Inter-segment 53  322  381  (756) — 
Total operating revenues 8,683  12,206  2,750  (756) 22,883 
Operating costs 5 (5,017) (6,960) (2,055) 756  (13,276)
Segment profit (1)
 3,666  5,246  695  —  9,607 
Severance, acquisition and other costs 6 (116)
Depreciation and amortization 16, 18 (4,404)
Finance costs
    Interest expense 7 (1,110)
    Interest on post-employment benefit
obligations		 26 (46)
Impairment of assets 8 (472)
Other expense 9 (194)
Income taxes 10 (792)
Net earnings from continuing operations 2,473 
Net earnings from discontinued operations 3 226 
Net earnings 2,699 
Goodwill 21 3,046  4,612  2,946  —  10,604 
Indefinite-life intangible assets 18 4,063  1,692  2,085  —  7,840 
Capital expenditures 916  3,161  125  —  4,202 
(1)The chief operating decision maker uses primarily one measure of profit to make decisions and assess performance, being operating revenues less operating costs.
FOR THE YEAR ENDED DECEMBER 31, 2019 NOTE BELL WIRELESS BELL
WIRELINE		 BELL
MEDIA		 INTER-
SEGMENT
ELIMINA-
TIONS		 BCE
Operating revenues
External customers 8,946  12,036  2,811  —  23,793 
Inter-segment 55  281  406  (742) — 
Total operating revenues 9,001  12,317  3,217  (742) 23,793 
Operating costs 5  (5,210) (6,952) (2,367) 742  (13,787)
Segment profit (1)
 3,791  5,365  850  —  10,006 
Severance, acquisition and other costs 6 (114)
Depreciation and amortization 16, 18 (4,344)
Finance costs
Interest expense 7 (1,125)
Interest on post-employment benefit obligations 26 (63)
Impairment of assets 8 (102)
Other income 9 95 
Income taxes 10 (1,129)
Net earnings from continuing operations 3,224 
Net earnings from discontinued operations 3 29 
Net earnings 3,253 
Goodwill 21 3,046  4,675  2,946  —  10,667 
Indefinite-life intangible assets 18 3,948  1,692  2,381  —  8,021 
Capital expenditures 671  3,195  108  —  3,974 
(1)The chief operating decision maker uses primarily one measure of profit to make decisions and assess performance, being operating revenues less operating costs.
Revenues by services and products
The following table presents our revenues disaggregated by type of services and products.
FOR THE YEAR ENDED DECEMBER 31 2020 2019
Services(1)
Wireless 6,122  6,323 
Wireline data 7,691  7,617 
Wireline voice 3,402  3,564 
Media 2,369  2,811 
Other wireline services 248  251 
Total services 19,832  20,566 
Products(2)
Wireless 2,508  2,623 
Wireline data 494  556 
Wireline equipment and other 49  48 
Total products 3,051  3,227 
Total operating revenues 22,883  23,793 
(1) Our service revenues are generally recognized over time.
(2) Our product revenues are generally recognized at a point in time.