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Segment Information
 12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
Segment Information Segment Information
The Company’s segment information reflects the way the chief operating decision maker uses internal reporting to evaluate business performance, allocate resources and manage operations.
The Company has three reportable segments: Corporate, which is comprised primarily of private sector business customers with more than 250 employees in the US, Small Business, primarily servicing private sector business customers with up to 250 employees in the US, and Public, which is comprised of government agencies and education and healthcare institutions in the US. The Company has two other operating segments: CDW UK and CDW Canada, both of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category (“Other”).
The Company has centralized logistics and headquarters functions that provide services to the segments. The logistics function includes purchasing, distribution and fulfillment services to support the Corporate, Small Business and Public segments. As a result, costs and intercompany charges associated with the logistics function are fully allocated to all of these segments based on a percent of Net sales. The centralized headquarters function provides services in areas such as accounting, information technology, marketing, legal and coworker services. Headquarters function costs that are not allocated to the segments are included under the heading of “Headquarters” in the tables below.
Segment information for Total assets and capital expenditures is not presented, as such information is not used in measuring segment performance or allocating resources between segments.
Selected Segment Financial Information
Information about the Company’s segments for the years ended December 31, 2022, 2021 and 2020 is as follows:
CorporateSmall BusinessPublicOtherHeadquartersTotal
2022:
Net sales$10,350.1 $1,938.9 $8,551.3 $2,908.4 $— $23,748.7 
Operating income (loss)931.7 186.8 681.7 130.7 (195.7)1,735.2 
Depreciation and amortization expense(98.0)(6.4)(67.9)(31.9)(86.4)(290.6)
2021:
Net sales$8,179.7 $1,870.1 $8,183.6 $2,587.4 $— $20,820.8 
Operating income (loss)697.3 167.7 606.7 115.8 (168.5)1,419.0 
Depreciation and amortization expense(22.9)(4.1)(57.2)(34.4)(72.6)(191.2)
2020:
Net sales$6,846.0 $1,397.1 $8,137.7 $2,086.7 $— $18,467.5 
Operating income (loss)489.5 99.0 678.2 65.9 (153.4)1,179.2 
Depreciation and amortization expense(73.2)(18.3)(229.7)(32.5)(71.9)(425.6)
    Geographic Areas and Revenue Mix
 Year Ended December 31, 2022
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$10,321.2 $1,934.8 $8,550.8 $21.8 $20,828.6 
Rest of World28.9 4.1 0.5 2,886.6 2,920.1 
Total Net sales10,350.1 1,938.9 8,551.3 2,908.4 23,748.7 
Major Product and Services
Hardware7,561.0 1,610.7 6,763.9 2,155.4 18,091.0 
Software1,781.5 232.9 1,196.9 473.6 3,684.9 
Services929.3 73.8 570.7 268.2 1,842.0 
Other(2)
78.3 21.5 19.8 11.2 130.8 
Total Net sales10,350.1 1,938.9 8,551.3 2,908.4 23,748.7 
Sales by Channel
Corporate10,350.1 — — — 10,350.1 
Small Business— 1,938.9 — — 1,938.9 
Government— — 2,574.3 — 2,574.3 
Education— — 3,621.4 — 3,621.4 
Healthcare— — 2,355.6 — 2,355.6 
Other— — — 2,908.4 2,908.4 
Total Net sales10,350.1 1,938.9 8,551.3 2,908.4 23,748.7 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal8,971.4 1,751.1 7,717.1 2,576.5 21,016.1 
Transferred at a point in time where CDW is agent749.3 140.1 426.9 97.7 1,414.0 
Transferred over time where CDW is principal629.4 47.7 407.3 234.2 1,318.6 
Total Net sales$10,350.1 $1,938.9 $8,551.3 $2,908.4 $23,748.7 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
Year Ended December 31, 2021
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$8,165.4 $1,870.1 $8,183.6 $19.7 $18,238.8 
Rest of World14.3 — — 2,567.7 2,582.0 
Total Net sales8,179.7 1,870.1 8,183.6 2,587.4 20,820.8 
Major Product and Services
Hardware6,427.9 1,587.9 6,827.1 1,926.7 16,769.6 
Software1,172.4 211.0 1,017.3 401.7 2,802.4 
Services510.1 49.1 321.5 245.4 1,126.1 
Other(2)
69.3 22.1 17.7 13.6 122.7 
Total Net sales8,179.7 1,870.1 8,183.6 2,587.4 20,820.8 
Sales by Channel
Corporate8,179.7 — — — 8,179.7 
Small Business— 1,870.1 — — 1,870.1 
Government— — 2,155.6 — 2,155.6 
Education— — 4,108.7 — 4,108.7 
Healthcare— — 1,919.3 — 1,919.3 
Other— — — 2,587.4 2,587.4 
Total Net sales8,179.7 1,870.1 8,183.6 2,587.4 20,820.8 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal7,332.3 1,734.7 7,634.3 2,288.7 18,990.0 
Transferred at a point in time where CDW is agent517.5 112.3 336.6 83.2 1,049.6 
Transferred over time where CDW is principal329.9 23.1 212.7 215.5 781.2 
Total Net sales$8,179.7 $1,870.1 $8,183.6 $2,587.4 $20,820.8 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
Year Ended December 31, 2020
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$6,823.6 $1,397.1 $8,137.7 $20.8 $16,379.2 
Rest of World22.4 — — 2,065.9 2,088.3 
Total Net sales6,846.0 1,397.1 8,137.7 2,086.7 18,467.5 
Major Product and Services
Hardware5,289.2 1,156.1 6,844.0 1,544.1 14,833.4 
Software1,088.3 189.3 982.8 320.6 2,581.0 
Services400.8 31.5 269.8 211.8 913.9 
Other(2)
67.7 20.2 41.1 10.2 139.2 
Total Net sales6,846.0 1,397.1 8,137.7 2,086.7 18,467.5 
Sales by Channel
Corporate6,846.0 — — — 6,846.0 
Small Business— 1,397.1 — — 1,397.1 
Government— — 2,978.5 — 2,978.5 
Education— — 3,458.1 — 3,458.1 
Healthcare— — 1,701.1 — 1,701.1 
Other— — — 2,086.7 2,086.7 
Total Net sales6,846.0 1,397.1 8,137.7 2,086.7 18,467.5 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal6,140.7 1,301.3 7,477.4 1,835.5 16,754.9 
Transferred at a point in time where CDW is agent457.4 84.5 292.5 61.6 896.0 
Transferred over time where CDW is principal247.9 11.3 367.8 189.6 816.6 
Total Net sales$6,846.0 $1,397.1 $8,137.7 $2,086.7 $18,467.5 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
The following table presents Net sales by major category for the years ended December 31, 2022, 2021 and 2020. Categories are based upon internal classifications.
Year Ended December 31,
2022
2021
2020
Net SalesPercentage
of Total Net
Sales		Net SalesPercentage
of Total Net
Sales		Net SalesPercentage
of Total Net
Sales
Hardware:
Notebooks/Mobile Devices$6,179.7 26.0 %$6,659.4 32.0 %$5,486.2 29.7 %
Netcomm Products2,729.7 11.5 1,950.9 9.4 1,955.0 10.6 
Desktops1,284.9 5.4 1,203.6 5.8 1,132.4 6.1 
Video1,785.2 7.5 1,605.0 7.7 1,190.8 6.4 
Enterprise and Data Storage (Including Drives)1,375.0 5.8 992.1 4.8 947.4 5.1 
Other Hardware4,736.5 19.9 4,358.6 20.9 4,121.6 22.3 
Total Hardware18,091.0 76.1 16,769.6 80.6 14,833.4 80.2 
Software(1)
3,684.9 15.5 2,802.4 13.5 2,581.0 14.0 
Services(1)
1,842.0 7.8 1,126.1 5.4 913.9 4.9 
Other(2)
130.8 0.6 122.7 0.5 139.2 0.9 
Total Net sales$23,748.7 100.0 %$20,820.8 100.0 %$18,467.5 100.0 %
(1)Certain software and services revenues are recorded on a net basis for accounting purposes. As a result, the category percentage of net revenues is not representative of the category percentage of gross profits.
(2)Includes items such as delivery charges to customers.