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ADMINISTRATIVE EXPENSES | 12 Months Ended
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Dec. 31, 2021
ADMINISTRATIVE EXPENSES [Abstract] |
ADMINISTRATIVE EXPENSES |
28 | ADMINISTRATIVE EXPENSES
This item consists of the following:
|  | 2021 |  |  | 2020 |  |  | 2019 |
|  | S/(000) |  |  | S/(000) |  |  | S/(000) |
Systems expenses (i) |  | 691,402 |  |  | 515,542 |  |  | 419,725 |
Publicity (ii) |  | 486,885 |  |  | 349,745 |  |  | 380,923 |
Consulting and professional fees (iii) |  | 312,752 |  |  | 219,671 |  |  | 253,029 |
Taxes and contributions |  | 289,484 |  |  | 266,704 |  |  | 291,621 |
Repair and maintenance (iv) |  | 176,093 |  |  | 133,257 |  |  | 86,844 |
Transport and communications (v) |  | 222,706 |  |  | 167,517 |  |  | 190,046 |
Comissions by agents |  | 104,700 |  |  | 87,899 |  |  | 86,370 |
Lease |  | 86,417 |  |  | 70,404 |  |  | 71,581 |
Sundry supplies |  | 57,093 |  |  | 67,537 |  |  | 74,550 |
Security and protection |  | 63,500 |  |  | 64,439 |  |  | 66,424 |
Electricity and water |  | 48,886 |  |  | 51,649 |  |  | 54,952 |
Subscriptions and quotes |  | 54,674 |  |  | 49,212 |  |  | 44,523 |
Insurance |  | 64,519 |  |  | 46,047 |  |  | 30,873 |
Electronic processing |  | 39,528 |  |  | 36,920 |  |  | 28,217 |
Cleaning |  | 20,105 |  |  | 22,900 |  |  | 21,445 |
Outsourcing (vi) |  | 86,283 |  |  | 48,869 |  |  | 60,218 |
Services by third-party and others |  | 151,066 |  |  | 187,796 |  |  | 199,776 |
Total |  | 2,956,093 |  |  | 2,386,108 |  |  | 2,361,117 |
| (i) | The increase corresponds to higher expenses incurred in the execution of strategic projects, mainly in the areas of cybersecurity, information security and cyber security. As well as expenses in server rentals and IT support services.
| (ii) | The increase corresponds mainly to the higher consumption of Latam miles in S/70.0 MM. Likewise, higher advertising expenses were incurred in S/39.4 MM Google, Yape and social networks.
| (iii) | The increase corresponds mainly to consulting expenses of “Transformación Acelera BCP”.
| (iv) | The increase corresponds to higher expenses incurred in this period in remodeling and maintenance of buildings, facilities and furniture; and in maintenance administration.
| (v) | The increase corresponds mainly to higher expenses incurred in inter-agency cash transfer and custody services. As well as courier services for the distribution of account statements and cards.
| (vi) | The balance corresponds mainly to outsourcing services such as call center services, filing and digitalization services, collection services, among other minor services.

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- Definition The disclosure of general and administrative expenses. [Refer: Administrative expenses] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2021-01-01 -Paragraph 10 -Subparagraph e -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2021-en-r&anchor=para_10_e&doctype=Standard -URIDate 2021-03-24 + Details
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