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SEGMENT INFORMATION
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Information About Profit and Assets

We operate in three reportable segments: Merchant Solutions, Issuer Solutions and Business and Consumer Solutions.

Our payment technology solutions are similar around the world in that we enable our customers to accept card, electronic, check and digital-based payments. Through our Merchant Solutions segment, our offerings include, but are not limited to, authorization services, settlement and funding services, customer support and help-desk functions, chargeback resolution, terminal rental, sales and deployment, payment security services, consolidated billing and statements and on-line reporting. In addition, we offer a wide array of enterprise software solutions that streamline business operations to customers in numerous vertical markets. We also provide a variety of value-added services, including analytic and engagement tools, payroll and human capital management services and reporting that assist our customers with driving demand and operating their businesses more efficiently.

Through our Issuer Solutions segment, we provide solutions that enable financial institutions and retailers to manage their card portfolios, reduce technical complexity and overhead and offer a seamless experience for cardholders on a single platform. In addition, we provide flexible commercial payments and ePayables solutions that support business-to-business payment processes for businesses and governments. We also offer complementary services including account management and servicing, fraud solution services, analytics and business intelligence, cards, statements and correspondence, customer contact solutions and risk management solutions.

Through our Business and Consumer Solutions segment, we provide general purpose reloadable prepaid debit and payroll cards, demand deposit accounts and other financial service solutions to the underbanked and other consumers and businesses in the United States.
We evaluate performance and allocate resources based on the operating income of each operating segment. The operating income of each operating segment includes the revenues of the segment less expenses that are directly related to those revenues. Operating overhead, shared costs and share-based compensation costs are included in Corporate. Interest and other income, interest and other expense, income tax expense and equity in income of equity method investments are not allocated to the segments. We do not evaluate the performance of or allocate resources to our operating segments using asset data. The accounting policies of the reportable operating segments are the same as those described in the Summary of Significant Accounting Policies in "Note 1 - Basis of Presentation and Summary of Significant Accounting Policies."

Information on segments and reconciliations to consolidated revenues, consolidated operating income and consolidated depreciation and amortization are as follows:
Years Ended December 31,
202020192018
(in thousands)
Revenues (1):
Merchant Solutions$4,688,335 $4,098,580 $3,345,181 
Issuer Solutions1,981,435 604,654 21,185 
Business and Consumer Solutions829,505 227,440 — 
Intersegment eliminations(75,717)(18,782)— 
Consolidated revenues
$7,423,558 $4,911,892 $3,366,366 
Operating income (loss) (1)(2):
Merchant Solutions$1,162,741 $1,148,975 $940,157 
Issuer Solutions277,651 82,172 14,084 
Business and Consumer Solutions138,630 19,473 — 
Corporate(685,069)(459,203)(217,186)
Consolidated operating income
$893,953 $791,417 $737,055 
Depreciation and amortization (1):
Merchant Solutions$948,798 $677,196 $516,731 
Issuer Solutions547,299 157,799 710 
Business and Consumer Solutions95,720 34,914 — 
Corporate22,623 8,426 5,372 
Consolidated depreciation and amortization
$1,614,440 $878,335 $522,813 


(1) Revenues, operating income and depreciation and amortization reflect the effects of acquired businesses from the respective dates of acquisition. For further discussion, see "Note 2—Acquisitions."

(2) During the year ended December 31, 2020 and 2019, operating income for our Merchant Solutions segment reflected the effect of acquisition and integration expenses of $7.0 million and $56.1 million, respectively. Operating loss for Corporate included acquisition and integration expenses of $313.0 million, $199.5 million and $56.1 million, respectively, during the years ended December 31, 2020, 2019 and 2018. Acquisition and integration expenses for 2020 and 2019 were primarily related to the Merger.
Entity-Wide Information

As a percentage of our total consolidated revenues, revenues from external customers in the United States and the United Kingdom were 78% and 8%, respectively, for the year ended December 31, 2020, 72% and 8%, respectively, for the year ended December 31, 2019, and 67% and 9%, respectively, for the year ended December 31, 2018. Revenues from external customers are attributed to individual countries based on the location of the customer arrangements. Our results of operations and our financial condition are not significantly reliant upon any single customer.

Long-lived assets, excluding goodwill and other intangible assets, by location as of December 31, 2020 and 2019 were as follows:
 20202019
(in thousands)
United States$1,026,884 $950,567 
Foreign countries551,648 432,235 
$1,578,532 $1,382,802