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SEGMENT INFORMATION
 12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Information About Profit and Assets

We operate in three reportable segments: Merchant Solutions, Issuer Solutions and Business and Consumer Solutions.

Our payment technology solutions are similar around the world in that we enable our customers to accept card, check and digital-based payments. Through our Merchant Solutions segment, our offerings include, but are not limited to, authorization, settlement and funding services, customer support, chargeback resolution, terminal rental, sales and deployment, payment security services, consolidated billing and on-line reporting. In addition, we offer a wide array of enterprise software solutions that streamline business operations to customers in numerous vertical markets. We also provide a variety of value-added solutions and services, including specialty point-of-sale software, analytic and customer engagement, human capital management and payroll and reporting that assist our customers with driving demand and operating their businesses more efficiently.

Through our Issuer Solutions segment, we provide solutions that enable financial institutions and retailers to manage their card portfolios, reduce technical complexity and overhead and offer a seamless experience for cardholders on a single platform. In addition, we provide flexible commercial payments and ePayables solutions that support business-to-business payment processes for businesses and governments. We also offer complementary services including account management and servicing, fraud solution services, analytics and business intelligence, cards, statements and correspondence, customer contact solutions and risk management solutions.

Through our Business and Consumer Solutions segment, we provide general purpose reloadable prepaid debit and payroll cards, demand deposit accounts and other financial service solutions to the underbanked and other consumers and businesses in the United States. Additionally, our Business and Consumer Solutions segment provides B2B payment services and SaaS offerings that automate key procurement processes and enable virtual cards and integrated payments options.
We evaluate performance and allocate resources based on the operating income of each operating segment. The operating income of each operating segment includes the revenues of the segment less expenses that are directly related to those revenues. Operating overhead, shared costs and share-based compensation costs are included in Corporate. Interest and other income, interest and other expense, income tax expense and equity in income of equity method investments are not allocated to the individual segments. We do not evaluate the performance of or allocate resources to our operating segments using asset data. The accounting policies of the reportable operating segments are the same as those described in the Summary of Significant Accounting Policies in "Note 1 - Basis of Presentation and Summary of Significant Accounting Policies."

Information on segments and reconciliations to consolidated revenues, consolidated operating income and consolidated depreciation and amortization was as follows:
Years Ended December 31,
202120202019
(in thousands)
Revenues (1):
Merchant Solutions$5,665,557 $4,688,335 $4,098,580 
Issuer Solutions2,065,971 1,981,435 604,654 
Business and Consumer Solutions886,443 829,505 227,440 
Intersegment eliminations(94,209)(75,717)(18,782)
Consolidated revenues
$8,523,762 $7,423,558 $4,911,892 
Operating income (loss) (1)(2):
Merchant Solutions$1,725,990 $1,162,741 $1,148,975 
Issuer Solutions301,119 277,651 82,172 
Business and Consumer Solutions167,777 138,630 19,473 
Corporate(836,010)(685,069)(459,203)
Consolidated operating income
$1,358,876 $893,953 $791,417 
Depreciation and amortization (1):
Merchant Solutions$993,228 $948,798 $677,196 
Issuer Solutions580,304 547,299 157,799 
Business and Consumer Solutions85,108 95,720 34,914 
Corporate32,744 22,623 8,426 
Consolidated depreciation and amortization
$1,691,384 $1,614,440 $878,335 

(1) Revenues, operating income and depreciation and amortization reflect the effects of acquired businesses from the respective acquisition dates.

(2) During the years ended December 31, 2021, 2020 and 2019, operating loss for Corporate included acquisition and integration expenses of $335.5 million, $313.0 million, and $199.5 million, respectively. During the year ended December 31, 2021, operating loss for Corporate also included $56.8 million of other costs related to facilities exit activities in response to the transition to remote and flexible work arrangements. Operating income for our Merchant Solutions segment reflected the effect of acquisition and integration expenses of $56.1 million during the year ended December 31, 2019.
Entity-Wide Information

As a percentage of our total consolidated revenues, revenues from external customers in the United States were 79% for the year ended December 31, 2021, 78% for the year ended December 31, 2020, and 72% for the year ended December 31, 2019. Revenues from external customers are attributed to individual countries based on the location of the customer arrangements. Our results of operations and our financial condition are not significantly reliant upon any single customer.

Long-lived assets, excluding goodwill and other intangible assets, by location as of December 31, 2021 and 2020 were as follows:
 20212020
(in thousands)
United States$1,092,899 $1,026,884 
Foreign countries594,687 551,648 
$1,687,586 $1,578,532