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SEGMENT INFORMATION
 12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Information About Profit and Assets

During 2022, as a result of the pending divestiture of our consumer business and changes in how our business is managed, we have realigned the businesses previously comprising our Business and Consumer Solutions segment to include the B2B portion within our Issuer Solutions segment and the consumer portion forming our new Consumer Solutions segment. Our three reportable segments now are: Merchant Solutions, Issuer Solutions and Consumer Solutions. The presentation of segment information for the years ended December 31, 2021 and 2020 has been recast to align with the segment presentation for the year ended December 31, 2022.

Our payment technology solutions are similar around the world in that we enable our customers to accept card, check and digital-based payments. Through our Merchant Solutions segment, our offerings include, but are not limited to, authorization, settlement and funding services, customer support, chargeback resolution, terminal rental, sales and deployment, payment security services, consolidated billing and on-line reporting. In addition, we offer a wide array of enterprise software solutions that streamline business operations to customers in numerous vertical markets. We also provide a variety of value-added solutions and services, including specialty point-of-sale software, analytics and customer engagement, human capital management and payroll and reporting that assist our customers with driving demand and operating their businesses more efficiently.

Through our Issuer Solutions segment, we provide solutions that enable financial institutions and retailers to manage their card portfolios, reduce technical complexity and overhead and offer a seamless experience for cardholders on a single platform. In addition, we provide flexible commercial payments, accounts payable and electronic payment alternative solutions that support B2B payment processes for businesses and governments. We also offer complementary services including account management and servicing, fraud solution services, analytics and business intelligence, cards, statements and correspondence, customer contact solutions and risk management solutions. Additionally, our Issuer Solutions segment provides B2B payment
services and other financial service solutions marketed to corporations, including SaaS offerings that enable accounts payables automation, integrated payments, employer disbursement solutions, and virtual card capabilities.

Through our Consumer Solutions segment, we provide general purpose reloadable prepaid debit and payroll cards, demand deposit accounts and other financial service solutions to the underbanked and other consumers and businesses in the United States.

We evaluate performance and allocate resources based on the operating income of each operating segment. The operating income of each operating segment includes the revenues of the segment less expenses that are directly related to those revenues. Operating overhead, shared costs and share-based compensation costs are included in Corporate. Impairment of goodwill and gains or losses on business dispositions are not included in determining segment operating income. Interest and other income, interest and other expense, income tax expense and equity in income of equity method investments are not allocated to the individual segments. We do not evaluate the performance of or allocate resources to our operating segments using asset data. The accounting policies of the reportable operating segments are the same as those described in the Summary of Significant Accounting Policies in "Note 1—Basis of Presentation and Summary of Significant Accounting Policies."

Information on segments and reconciliations to consolidated revenues, consolidated operating income and consolidated depreciation and amortization was as follows:

Years Ended December 31,
202220212020
(in thousands)
Revenues(1):
Merchant Solutions$6,204,917 $5,665,557 $4,688,335 
Issuer Solutions2,245,623 2,165,747 2,061,372 
Consumer Solutions620,482 783,625 747,886 
Intersegment eliminations(95,507)(91,167)(74,035)
Consolidated revenues
$8,975,515 $8,523,762 $7,423,558 
Operating income (loss) (1):
Merchant Solutions$2,040,255 $1,725,990 $1,162,741 
Issuer Solutions356,215 333,355 298,389 
Consumer Solutions53,594 135,541 117,892 
Corporate(2)
(777,744)(836,010)(685,069)
Impairment of goodwill(3)
(833,075)— — 
Loss on business dispositions(4)
(199,094)— — 
Consolidated operating income
$640,151 $1,358,876 $893,953 
Depreciation and amortization(1):
Merchant Solutions$981,297 $993,228 $948,798 
Issuer Solutions623,755 589,394 555,850 
Consumer Solutions35,773 76,018 87,169 
Corporate21,630 32,744 22,623 
Consolidated depreciation and amortization
$1,662,455 $1,691,384 $1,614,440 

(1) Revenues, operating income (loss) and depreciation and amortization reflect the effects of acquired businesses from the respective acquisition dates and the effects of divested businesses through the respective disposal dates. See “Note 2—Acquisitions” and “Note 3—Business Dispositions” for further discussion.
(2) During the years ended December 31, 2022, 2021 and 2020, operating loss for Corporate included acquisition and integration expenses of $254.2 million, $335.5 million, and $313.0 million, respectively. During the years ended December 31, 2022 and 2021, operating loss for Corporate also included $47.1 million and $56.8 million, respectively, of other charges related to facilities exit activities.

(3) During the year ended December 31, 2022, consolidated operating income included a $833.1 million goodwill impairment charge related to our former Business and Consumer Solutions reporting unit. See “Note 6—Goodwill and Other Intangible Assets” for further discussion.

(4) During the year ended December 31, 2022, consolidated operating income included a $127.2 million loss on the sale of our Merchant Solutions business in Russia and a charge of $71.9 million to reduce the carrying amount of the consumer business disposal group to estimated fair value less costs to sell.

Entity-Wide Information

As a percentage of our total consolidated revenues, revenues from external customers in the United States were 80% for the year ended December 31, 2022, 79% for the year ended December 31, 2021, and 78% for the year ended December 31, 2020. Revenues from external customers are attributed to individual countries based on the location of the customer arrangements. Our results of operations and our financial condition are not significantly reliant upon any single customer.

Long-lived assets, excluding goodwill and other intangible assets, by location as of December 31, 2022 and 2021 were as follows:

 20222021
(in thousands)
United States$1,313,290 $1,092,899 
Foreign countries525,519 594,687 
$1,838,809 $1,687,586