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v3.19.3.a.u2

Asset Quality - Changes in Allowance for Loan and Lease Losses by Loan Category (Details) - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | $ 897 | $ 893 | $ 882
Provision | 444 | 248 | 237
Charge-offs | (511) | (339) | (328)
Recoveries | 80 | 95 | 102
Ending balance | 910 | 897 | 893
Provision for credit losses | 445 | 246 | 229
Realization of loss related to previously disclosed fraud incident | 139 |  |
Continuing Operations [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 883 | 877 | 858
Provision | 441 | 240 | 227
Charge-offs | (499) | (324) | (302)
Recoveries | 75 | 90 | 94
Ending balance | 900 | 883 | 877
Provision for credit losses | 4 | 6 | 2
Discontinued Operations [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 14 | 16 | 24
Provision | 3 | 8 | 10
Charge-offs | (12) | (15) | (26)
Recoveries | 5 | 5 | 8
Ending balance | 10 | 14 | 16
Commercial Loans [Member] | Continuing Operations [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 743 | 735 | 716
Provision | 332 | 151 | 130
Charge-offs | (358) | (190) | (160)
Recoveries | 34 | 47 | 49
Ending balance | 751 | 743 | 735
Commercial Loans [Member] | Continuing Operations [Member] | Commercial, Financial and Agricultural [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 532 | 529 | 508
Provision | 311 | 125 | 114
Charge-offs | (319) | (159) | (133)
Recoveries | 27 | 37 | 40
Ending balance | 551 | 532 | 529
Commercial Loans [Member] | Continuing Operations [Member] | Commercial Real Estate: Commercial Mortgage [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 142 | 133 | 144
Provision | 7 | 27 | (2)
Charge-offs | (8) | (21) | (11)
Recoveries | 2 | 3 | 2
Ending balance | 143 | 142 | 133
Commercial Loans [Member] | Continuing Operations [Member] | Commercial Real Estate Construction Financing Receivable [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 33 | 30 | 22
Provision | (6) | 1 | 9
Charge-offs | (5) | 0 | (2)
Recoveries | 0 | 2 | 1
Ending balance | 22 | 33 | 30
Commercial Loans [Member] | Continuing Operations [Member] | Commercial Lease Financing [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 36 | 43 | 42
Provision | 20 | (2) | 9
Charge-offs | (26) | (10) | (14)
Recoveries | 5 | 5 | 6
Ending balance | 35 | 36 | 43
Consumer Loans [Member] | Continuing Operations [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 140 | 142 | 142
Provision | 109 | 89 | 97
Charge-offs | (141) | (134) | (142)
Recoveries | 41 | 43 | 45
Ending balance | 149 | 140 | 142
Consumer Loans [Member] | Continuing Operations [Member] | Real Estate - Residential Mortgage [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 7 | 7 | 17
Provision | 1 | 1 | (11)
Charge-offs | (3) | (3) | (3)
Recoveries | 2 | 2 | 4
Ending balance | 7 | 7 | 7
Consumer Loans [Member] | Continuing Operations [Member] | Home Equity Loan [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 35 | 43 | 54
Provision | 7 | 2 | 4
Charge-offs | (19) | (21) | (30)
Recoveries | 8 | 11 | 15
Ending balance | 31 | 35 | 43
Consumer Loans [Member] | Continuing Operations [Member] | Consumer Direct Loans [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 30 | 28 | 24
Provision | 38 | 31 | 32
Charge-offs | (41) | (36) | (34)
Recoveries | 7 | 7 | 6
Ending balance | 34 | 30 | 28
Consumer Loans [Member] | Continuing Operations [Member] | Consumer Credit Card [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 48 | 44 | 38
Provision | 36 | 41 | 45
Charge-offs | (44) | (44) | (44)
Recoveries | 7 | 7 | 5
Ending balance | 47 | 48 | 44
Consumer Loans [Member] | Continuing Operations [Member] | Consumer Indirect Loans [Member] |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |
Beginning balance | 20 | 20 | 9
Provision | 27 | 14 | 27
Charge-offs | (34) | (30) | (31)
Recoveries | 17 | 16 | 15
Ending balance | $ 30 | $ 20 | $ 20

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