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Consolidated Statements of Cash Flows - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
OPERATING ACTIVITIES    
Net income (loss) $ 622 $ 146
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:    
Provision for credit losses (93) 359
Depreciation and amortization expense, net 17 54
Accretion of acquired loans 6 10
Increase in cash surrender value of corporate-owned life insurance (27) (29)
Stock-based compensation expense 26 25
Deferred income taxes (benefit) 108 (18)
Proceeds from sales of loans held for sale 3,357 2,687
Originations of loans held for sale, net of repayments (3,937) (3,256)
Net losses (gains) on sales of loans held for sale (55) (38)
Net losses (gains) on leased equipment (3) 6
Net securities losses (gains) 0 (4)
Net losses (gains) on sales of fixed assets 0 2
Net decrease (increase) in trading account assets (76) 245
Other operating activities, net (150) (362)
NET CASH PROVIDED BY (USED IN) OPERATING ACTIVITIES (205) (173)
INVESTING ACTIVITIES    
Cash received (used) in acquisitions, net of cash acquired (9) 0
Net decrease (increase) in short-term investments, excluding acquisitions 818 (2,801)
Purchases of securities available for sale (9,854) (190)
Proceeds from sales of securities available for sale 0 583
Proceeds from prepayments and maturities of securities available for sale 2,653 1,176
Proceeds from prepayments and maturities of held-to-maturity securities 743 434
Purchases of held-to-maturity securities (3) (4)
Purchases of other investments (9) (91)
Proceeds from sales of other investments 17 2
Proceeds from prepayments and maturities of other investments 3 10
Net decrease (increase) in loans, excluding acquisitions, sales and transfers 204 (8,902)
Proceeds from sales of portfolio loans (98)  
Proceeds from sales of portfolio loans   54
Proceeds from corporate-owned life insurance 17 19
Purchases of premises, equipment, and software (12) (12)
NET CASH PROVIDED BY (USED IN) INVESTING ACTIVITIES (5,530) (9,722)
FINANCING ACTIVITIES    
Net increase (decrease) in deposits, excluding acquisitions 6,901 3,434
Net increase (decrease) in short-term borrowings 46 5,958
Net proceeds from issuance of long-term debt 0 2,497
Payments on long-term debt (1,004) (1,506)
Open market Common Share repurchases (135) (117)
Employee equity compensation program Common Share repurchases (31) (35)
Net proceeds from reissuance of Common Shares 12 5
Cash dividends paid (207) (208)
NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES 5,582 10,028
NET INCREASE (DECREASE) IN CASH AND DUE FROM BANKS (153) 133
CASH AND DUE FROM BANKS AT BEGINNING OF PERIOD 1,091 732
CASH AND DUE FROM BANKS AT END OF PERIOD 938 865
Additional disclosures relative to cash flows:    
Interest paid 80 267
Income taxes paid (refunded) 43 35
Noncash items:    
Reduction of secured borrowing and related collateral 2 1
Loans transferred to portfolio from held for sale 8 10
Loans transferred to held for sale from portfolio 91 210
Loans transferred to OREO 2 92
CMBS risk retentions (1) 12
ABS risk retentions $ 17 $ 11