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Asset Quality - Changes in Allowance for Loan and Lease Losses by Loan Category (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Dec. 31, 2020
Dec. 31, 2019
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance $ 1,626 $ 900    
Provision (74) 339    
Charge-offs (135) (101)    
Recoveries 21 17    
Ending balance 1,438 1,359    
Total ALLL, including discontinued operations 1,471 1,402 $ 1,662 $ 910
Total provision, including discontinued operations (77) 342    
Total charge-offs, including discontinued operations (136) (103)    
Total recoveries, including discontinued operations 22 18    
Provision (credit) for losses on lending-related commitments (19) 20    
Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   204    
Total ALLL, including discontinued operations       235
Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   1,104    
Total ALLL, including discontinued operations       $ 1,145
Commercial Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 1,099 751    
Provision (60) 250    
Charge-offs (112) (65)    
Recoveries 10 6    
Ending balance 937 818    
Commercial Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   (124)    
Commercial Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   627    
Consumer Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 527 149    
Provision (14) 89    
Charge-offs (23) (36)    
Recoveries 11 11    
Ending balance 501 541    
Consumer Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   328    
Consumer Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   477    
Commercial and Industrial | Commercial Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 678 551    
Provision (17) 187    
Charge-offs (73) (60)    
Recoveries 8 5    
Ending balance 596 542    
Commercial and Industrial | Commercial Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   (141)    
Commercial and Industrial | Commercial Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   410    
Commercial mortgage | Commercial Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 327 143    
Provision (37) 50    
Charge-offs (35) (3)    
Recoveries 1 1    
Ending balance 256 207    
Commercial mortgage | Commercial Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   16    
Commercial mortgage | Commercial Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   159    
Construction | Commercial Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 47 22    
Provision (2) 10    
Charge-offs 0 0    
Recoveries 0 0    
Ending balance 45 25    
Construction | Commercial Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   (7)    
Construction | Commercial Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   15    
Commercial real estate loans | Commercial Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 374 165    
Provision (39) 60    
Charge-offs (35) (3)    
Recoveries 1 1    
Ending balance 301 232    
Commercial real estate loans | Commercial Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   9    
Commercial real estate loans | Commercial Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   174    
Commercial lease financing | Commercial Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 47 35    
Provision (4) 3    
Charge-offs (4) (2)    
Recoveries 1 0    
Ending balance 40 44    
Commercial lease financing | Commercial Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   8    
Commercial lease financing | Commercial Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   43    
Real estate — residential mortgage | Consumer Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 102 7    
Provision (3) 5    
Charge-offs 0 0    
Recoveries 1 0    
Ending balance 100 89    
Real estate — residential mortgage | Consumer Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   77    
Real estate — residential mortgage | Consumer Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   84    
Home equity loans | Consumer Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 171 31    
Provision (13) 8    
Charge-offs (2) (4)    
Recoveries 1 2    
Ending balance 157 184    
Home equity loans | Consumer Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   147    
Home equity loans | Consumer Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   178    
Consumer direct loans | Consumer Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 128 34    
Provision 4 29    
Charge-offs (8) (12)    
Recoveries 2 2    
Ending balance 126 116    
Consumer direct loans | Consumer Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   63    
Consumer direct loans | Consumer Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   97    
Credit cards | Consumer Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 87 47    
Provision (3) 31    
Charge-offs (6) (11)    
Recoveries 2 2    
Ending balance 80 104    
Credit cards | Consumer Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   35    
Credit cards | Consumer Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   82    
Consumer indirect loans | Consumer Loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 39 30    
Provision 1 16    
Charge-offs (7) (9)    
Recoveries 5 5    
Ending balance 38 48    
Consumer indirect loans | Consumer Loans | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   6    
Consumer indirect loans | Consumer Loans | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   36    
Discontinued Operations        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance 36 10    
Provision (3) 3    
Charge-offs (1) (2)    
Recoveries 1 1    
Ending balance $ 33 43    
Discontinued Operations | Impact of ASC 326 Adoption        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   31    
Discontinued Operations | Cumulative Effect, Period of Adoption, Adjusted Balance        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning balance   $ 41