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Asset Quality - Aging Analysis of Past Due and Current Loans (Details) - USD ($)
$ in Millions
Mar. 31, 2021
Dec. 31, 2020
Financing Receivable, Past Due [Line Items]    
Current $ 99,915 $ 100,073
Days Past Due 1,011 1,112
Total 100,926 101,185
Accrued interest 242 241
Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Current 70,781 71,299
Days Past Due 633 681
Total 71,414 71,980
Accrued interest 143 140
Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Current 29,134 28,774
Days Past Due 378 431
Total 29,512 29,205
Accrued interest 98 101
Commercial and Industrial | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Current 52,000 52,396
Days Past Due 486 511
Total 52,486 52,907
Commercial mortgage | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Current 12,580 12,548
Days Past Due 122 139
Total 12,702 12,687
Commercial real estate: Construction | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Current 2,113 1,986
Days Past Due 9 1
Total 2,122 1,987
Commercial real estate loans | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Current 14,693 14,534
Days Past Due 131 140
Total 14,824 14,674
Commercial lease financing | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Current 4,088 4,369
Days Past Due 16 30
Total 4,104 4,399
Real estate — residential mortgage | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Current 10,190 9,173
Days Past Due 110 125
Total 10,300 9,298
Home equity loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Current 8,958 9,143
Days Past Due 200 217
Total 9,158 9,360
Consumer direct loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Current 4,844 4,694
Days Past Due 18 20
Total 4,862 4,714
Commercial credit card | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Total 126 127
Commercial credit card | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Current 892 972
Days Past Due 17 17
Total 909 989
Consumer indirect loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Current 4,250 4,792
Days Past Due 33 52
Total 4,283 4,844
30-59 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Days Past Due 134 148
30-59 Days Past Due | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 74 66
30-59 Days Past Due | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 60 82
30-59 Days Past Due | Commercial and Industrial | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 42 36
30-59 Days Past Due | Commercial mortgage | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 17 9
30-59 Days Past Due | Commercial real estate: Construction | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 8 0
30-59 Days Past Due | Commercial real estate loans | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 25 9
30-59 Days Past Due | Commercial lease financing | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 7 21
30-59 Days Past Due | Real estate — residential mortgage | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 9 11
30-59 Days Past Due | Home equity loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 31 34
30-59 Days Past Due | Consumer direct loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 4 7
30-59 Days Past Due | Commercial credit card | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 4 5
30-59 Days Past Due | Consumer indirect loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 12 25
60-89 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Days Past Due 57 93
60-89 Days Past Due | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 32 56
60-89 Days Past Due | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 25 37
60-89 Days Past Due | Commercial and Industrial | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 16 50
60-89 Days Past Due | Commercial mortgage | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 14 5
60-89 Days Past Due | Commercial real estate: Construction | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 1 0
60-89 Days Past Due | Commercial real estate loans | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 15 5
60-89 Days Past Due | Commercial lease financing | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 1 1
60-89 Days Past Due | Real estate — residential mortgage | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 4 3
60-89 Days Past Due | Home equity loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 11 20
60-89 Days Past Due | Consumer direct loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 4 4
60-89 Days Past Due | Commercial credit card | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 3 3
60-89 Days Past Due | Consumer indirect loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 3 7
90 and Greater Days Past Due    
Financing Receivable, Past Due [Line Items]    
Days Past Due 92 86
90 and Greater Days Past Due | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 66 62
90 and Greater Days Past Due | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 26 24
90 and Greater Days Past Due | Commercial and Industrial | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 41 40
90 and Greater Days Past Due | Commercial mortgage | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 25 21
90 and Greater Days Past Due | Commercial real estate: Construction | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 0 1
90 and Greater Days Past Due | Commercial real estate loans | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 25 22
90 and Greater Days Past Due | Commercial lease financing | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 0 0
90 and Greater Days Past Due | Real estate — residential mortgage | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 2 1
90 and Greater Days Past Due | Home equity loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 10 9
90 and Greater Days Past Due | Consumer direct loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 5 4
90 and Greater Days Past Due | Commercial credit card | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 7 7
90 and Greater Days Past Due | Consumer indirect loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 2 3
Nonperforming financial instruments    
Financing Receivable, Past Due [Line Items]    
Days Past Due 728 785
Nonperforming financial instruments | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 461 497
Nonperforming financial instruments | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 267 288
Nonperforming financial instruments | Commercial and Industrial | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 387 385
Nonperforming financial instruments | Commercial mortgage | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 66 104
Nonperforming financial instruments | Commercial real estate: Construction | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 0 0
Nonperforming financial instruments | Commercial real estate loans | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 66 104
Nonperforming financial instruments | Commercial lease financing | Commercial Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 8 8
Nonperforming financial instruments | Real estate — residential mortgage | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 95 110
Nonperforming financial instruments | Home equity loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 148 154
Nonperforming financial instruments | Consumer direct loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 5 5
Nonperforming financial instruments | Commercial credit card | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due 3 2
Nonperforming financial instruments | Consumer indirect loans | Consumer Loans    
Financing Receivable, Past Due [Line Items]    
Days Past Due $ 16 $ 17