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Asset Quality - Schedule of Consumer Credit Exposure (Details) - USD ($) $ in Millions | 12 Months Ended |
--- | --- | ---
Dec. 31, 2023 | Dec. 31, 2022
Financing Receivable, Credit Quality Indicator [Line Items] |  |
Total loans | $ 112,606 | $ 119,394
Total consumer loans |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 1,295 |
Current period gross write-offs, 2023 | 0 |
2022 | 8,602 |
Current period gross write-offs, 2022 | 12 |
2021 | 12,343 |
Current period gross write-offs, 2021 | 10 |
2020 | 4,151 |
Current period gross write-offs, 2020 | 6 |
2019 | 1,277 |
Current period gross write-offs, 2019 | 5 |
Prior | 2,131 |
Current period gross write-offs, prior | 6 |
Revolving Loans Amortized Cost Basis | 4,747 |
Current period gross write-offs, Revolving Loans Amortized Cost Basis | 51 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 469 |
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis | 1 |
Total loans | 35,015 | 36,929
Current period gross write-offs, total | 91 |
Accrued interest | 139 |
Total consumer loans | Real estate — residential mortgage |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 877 |
Current period gross write-offs, 2023 | 0 |
2022 | 6,790 |
Current period gross write-offs, 2022 | 0 |
2021 | 8,622 |
Current period gross write-offs, 2021 | 0 |
2020 | 2,663 |
Current period gross write-offs, 2020 | 0 |
2019 | 693 |
Current period gross write-offs, 2019 | 0 |
Prior | 1,311 |
Current period gross write-offs, prior | 1 |
Revolving Loans Amortized Cost Basis | 2 |
Current period gross write-offs, Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 20,958 | 21,401
Current period gross write-offs, total | 1 |
Total consumer loans | Real estate — residential mortgage | 750 and above |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 680 |
2022 | 5,992 |
2021 | 7,785 |
2020 | 2,392 |
2019 | 586 |
Prior | 923 |
Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 18,358 |
Total consumer loans | Real estate — residential mortgage | 660 to 749 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 180 |
2022 | 739 |
2021 | 780 |
2020 | 248 |
2019 | 90 |
Prior | 240 |
Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 2,277 |
Total consumer loans | Real estate — residential mortgage | Less than 660 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 15 |
2022 | 58 |
2021 | 56 |
2020 | 22 |
2019 | 17 |
Prior | 130 |
Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 298 |
Total consumer loans | Real estate — residential mortgage | No Score |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 2 |
2022 | 1 |
2021 | 1 |
2020 | 1 |
2019 | 0 |
Prior | 18 |
Revolving Loans Amortized Cost Basis | 2 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 25 |
Total consumer loans | Home equity loans |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 29 |
2022 | 163 |
2021 | 1,842 |
2020 | 614 |
2019 | 197 |
Prior | 620 |
Revolving Loans Amortized Cost Basis | 3,205 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 469 |
Total loans | 7,139 | 7,951
Total consumer loans | Home equity loans | 750 and above |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 85 |
2021 | 1,575 |
2020 | 435 |
2019 | 114 |
Prior | 378 |
Revolving Loans Amortized Cost Basis | 2,034 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 331 |
Total loans | 4,952 |
Total consumer loans | Home equity loans | 660 to 749 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 24 |
2022 | 65 |
2021 | 229 |
2020 | 152 |
2019 | 66 |
Prior | 164 |
Revolving Loans Amortized Cost Basis | 886 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 107 |
Total loans | 1,693 |
Total consumer loans | Home equity loans | Less than 660 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 3 |
2022 | 13 |
2021 | 38 |
2020 | 27 |
2019 | 17 |
Prior | 77 |
Revolving Loans Amortized Cost Basis | 281 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 31 |
Total loans | 487 |
Total consumer loans | Home equity loans | No Score |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 2 |
2022 | 0 |
2021 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 1 |
Revolving Loans Amortized Cost Basis | 4 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 7 |
Total consumer loans | Home equity loans |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
Current period gross write-offs, 2023 | (1) |
Current period gross write-offs, 2022 | 0 |
Current period gross write-offs, 2021 | 0 |
Current period gross write-offs, 2020 | 0 |
Current period gross write-offs, 2019 | 0 |
Current period gross write-offs, prior | 2 |
Current period gross write-offs, Revolving Loans Amortized Cost Basis | 0 |
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis | 1 |
Current period gross write-offs, total | 2 |
Total consumer loans | Consumer direct loans |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 389 |
Current period gross write-offs, 2023 | 1 |
2022 | 1,649 |
Current period gross write-offs, 2022 | 12 |
2021 | 1,881 |
Current period gross write-offs, 2021 | 10 |
2020 | 874 |
Current period gross write-offs, 2020 | 6 |
2019 | 387 |
Current period gross write-offs, 2019 | 5 |
Prior | 172 |
Current period gross write-offs, prior | 2 |
Revolving Loans Amortized Cost Basis | 538 |
Current period gross write-offs, Revolving Loans Amortized Cost Basis | 14 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 5,890 | 6,508
Current period gross write-offs, total | 50 |
Total consumer loans | Consumer direct loans | 750 and above |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 185 |
2022 | 1,187 |
2021 | 1,457 |
2020 | 660 |
2019 | 277 |
Prior | 98 |
Revolving Loans Amortized Cost Basis | 97 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 3,961 |
Total consumer loans | Consumer direct loans | 660 to 749 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 150 |
2022 | 365 |
2021 | 342 |
2020 | 171 |
2019 | 83 |
Prior | 50 |
Revolving Loans Amortized Cost Basis | 199 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 1,360 |
Total consumer loans | Consumer direct loans | Less than 660 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 24 |
2022 | 64 |
2021 | 65 |
2020 | 32 |
2019 | 17 |
Prior | 12 |
Revolving Loans Amortized Cost Basis | 57 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 271 |
Total consumer loans | Consumer direct loans | No Score |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 30 |
2022 | 33 |
2021 | 17 |
2020 | 11 |
2019 | 10 |
Prior | 12 |
Revolving Loans Amortized Cost Basis | 185 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 298 |
Total consumer loans | Commercial credit card |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
Current period gross write-offs, 2023 | 0 |
2022 | 0 |
Current period gross write-offs, 2022 | 0 |
2021 | 0 |
Current period gross write-offs, 2021 | 0 |
2020 | 0 |
Current period gross write-offs, 2020 | 0 |
2019 | 0 |
Current period gross write-offs, 2019 | 0 |
Prior | 0 |
Current period gross write-offs, prior | 0 |
Revolving Loans Amortized Cost Basis | 1,002 |
Current period gross write-offs, Revolving Loans Amortized Cost Basis | 37 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 1,002 | 1,026
Current period gross write-offs, total | 37 |
Total consumer loans | Commercial credit card | 750 and above |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2021 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 0 |
Revolving Loans Amortized Cost Basis | 489 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 489 |
Total consumer loans | Commercial credit card | 660 to 749 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2021 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 0 |
Revolving Loans Amortized Cost Basis | 400 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 400 |
Total consumer loans | Commercial credit card | Less than 660 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2021 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 0 |
Revolving Loans Amortized Cost Basis | 112 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 112 |
Total consumer loans | Commercial credit card | No Score |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2021 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 0 |
Revolving Loans Amortized Cost Basis | 1 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 1 |
Total consumer loans | Consumer indirect loans |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
Current period gross write-offs, 2023 | 0 |
2022 | 0 |
Current period gross write-offs, 2022 | 0 |
2020 | 0 |
Current period gross write-offs, 2020 | 0 |
2019 | 0 |
Current period gross write-offs, 2019 | 0 |
Prior | 28 |
Current period gross write-offs, prior | 1 |
Revolving Loans Amortized Cost Basis | 0 |
Current period gross write-offs, Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 26 | $ 43
Current period gross write-offs, total | 1 |
Total consumer loans | Consumer indirect loans | 750 and above |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 14 |
Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 12 |
Total consumer loans | Consumer indirect loans | 660 to 749 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 10 |
Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 10 |
Total consumer loans | Consumer indirect loans | Less than 660 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 4 |
Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 4 |
Total consumer loans | Consumer indirect loans | No Score |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2023 | 0 |
2022 | 0 |
2020 | 0 |
2019 | 0 |
Prior | 0 |
Revolving Loans Amortized Cost Basis | 0 |
Revolving Loans Converted to Term Loans Amortized Cost Basis | 0 |
Total loans | 0 |
Total consumer loans | Consumer indirect loans |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2021 | (2) |
Current period gross write-offs, 2021 | 0 |
Total consumer loans | Consumer indirect loans | 750 and above |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2021 | (2) |
Total consumer loans | Consumer indirect loans | 660 to 749 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2021 | 0 |
Total consumer loans | Consumer indirect loans | Less than 660 |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2021 | 0 |
Total consumer loans | Consumer indirect loans | No Score |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |
2021 | $ 0 |

X
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