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Asset Quality (Tables)
 12 Months Ended
Dec. 31, 2023
Credit Loss [Abstract]  
Schedule of Changes in Allowance for Loan and Lease Losses by Loan Category The changes in the ALLL by loan category for the periods indicated are as follows:
Twelve Months Ended December 31, 2023:
Dollars in millionsDecember 31, 2022ProvisionCharge-offsRecoveriesDecember 31, 2023
Commercial and Industrial $601 $99 $(188)$44 $556 
Commercial real estate:
Real estate — commercial mortgage203 253 (39)2 419 
Real estate — construction28 23 — 1 52 
Total commercial real estate loans231 276 (39)3 471 
Commercial lease financing32 (4)— 5 33 
Total commercial loans864 371 (227)52 1,060 
Real estate — residential mortgage196 (37)(1)4 162 
Home equity loans98 (13)(2)3 86 
Consumer direct loans111 53 (50)7 121 
Credit cards66 42 (37)7 78 
Consumer indirect loans2 (1)(1)1 1 
Total consumer loans473 44 (91)22 448 
Total ALLL — continuing operations1,337 415 
(a)
(318)74 1,508 
Discontinued operations21 (2)(4)1 16 
Total ALLL — including discontinued operations$1,358 $413 $(322)$75 $1,524 
(a)Excludes a provision related to reserves on lending-related commitments of $74 million.

Twelve Months Ended December 31, 2022:
Dollars in millionsDecember 31, 2021ProvisionCharge-offsRecoveriesDecember 31, 2022
Commercial and Industrial $445 $259 $(153)$50 $601 
Commercial real estate:
Real estate — commercial mortgage182 39 (23)5 203 
Real estate — construction29 (2)— 1 28 
Total commercial real estate loans211 37 (23)6 231 
Commercial lease financing32 (2)(2)4 32 
Total commercial loans688 294 (178)60 864 
Real estate — residential mortgage95 94 2 5 196 
Home equity loans110 (14)(1)3 98 
Consumer direct loans105 32 (34)8 111 
Credit cards61 29 (30)6 66 
Consumer indirect loans2 2 (4)2 2 
Total consumer loans373 143 (67)24 473 
Total ALLL — continuing operations1,061 437 
(a)
(245)84 1,337 
Discontinued operations28 (3)(6)2 21 
Total ALLL — including discontinued operations$1,089 $434 $(251)$86 $1,358 
(a)Excludes a provision related to reserves on lending-related commitments of $65 million.
Twelve Months Ended December 31, 2021
Dollars in millionsDecember 31, 2020Provision Charge-offsRecoveriesDecember 31, 2021
Commercial and industrial$678 $(142)  $(174)$83 $445 
Commercial real estate:
Real estate — commercial mortgage327 (114)(40)9 182 
Real estate — construction47 (18)— — 29 
Total commercial real estate loans374 (132)(40)9 211 
Commercial lease financing47 (16)(6)7 32 
Total commercial loans1,099 (290)(220)99 688 
Real estate — residential mortgage102 (12)2 3 95 
Home equity loans171 (57)(9)5 110 
Consumer direct loans128 (2)  (29)8 105 
Credit cards87 (7)  (27)8 61 
Consumer indirect loans39 (13)(39)15 2 
Total consumer loans527 (91)  (102)39 373 
Total ALLL — continuing operations1,626 (381)
(a)
(322)138 1,061 
Discontinued operations36 (6)  (4)2 28 
Total ALLL — including discontinued operations$1,662 $(387)$(326)$140 $1,089 
(a)Excludes a credit related to reserves on lending-related commitments of $37 million.
Schedule of Significant Macroeconomic Variables of Loan Portfolios The following table discloses key macroeconomic variables for each loan portfolio.
SegmentPortfolio
Key Macroeconomic Variables (a)
CommercialCommercial and industrialBBB corporate bond rate (spread), fixed investment, business bankruptcies, GDP, industrial production, and unemployment rate, Producer Price Index
Commercial real estateProperty & real estate price indices, unemployment rate, business bankruptcies, GDP, SOFR
Commercial lease financingBBB corporate bond rate (spread), GDP, and unemployment rate
ConsumerReal estate — residential mortgageGDP, home price index, unemployment rate, and 30 year mortgage rate
Home equityHome price index, unemployment rate, and 30 year mortgage rate
Consumer directUnemployment rate and U.S. household income
Consumer indirectUnemployment rate
Credit cardsUnemployment rate and U.S. household income
Discontinued operationsUnemployment rate
(a)Variables include all transformations and interactions with other risk drivers. Additionally, variables may have varying impacts at different points in the economic cycle.
Schedule of Commercial and Consumer Credit Exposure
Credit Risk Profile by Creditworthiness Category and Vintage (a)
As of December 31, 2023Term LoansRevolving Loans Amortized Cost BasisRevolving Loans Converted to Term Loans Amortized Cost Basis
Amortized Cost Basis by Origination Year and Internal Risk Rating
Dollars in millions20232022202120202019PriorTotal
Commercial and Industrial
Risk Rating:
Pass$4,020 $10,145 $6,141 $2,539 $2,064 $3,534 $24,395 $123 $52,961 
Criticized (Accruing)84 361 427 233 127 170 1,140 15 2,557 
Criticized (Nonaccruing)14 49 50 2 28 70 84 — 297 
Total commercial and industrial4,118 10,555 6,618 2,774 2,219 3,774 25,619 138 55,815 
Current period gross write-offs1 73581121105— 188 
Real estate — commercial mortgage
Risk Rating:
Pass1,084 3,664 2,922 804 1,545 2,507 1,017 66 13,609 
Criticized (Accruing)6 646 411 15 186 193 20 1 1,478 
Criticized (Nonaccruing)— — 1 3 7 55 34 — 100 
Total real estate — commercial mortgage
1,090 4,310 3,334 822 1,738 2,755 1,071 67 15,187 
Current period gross write-offs— 11112213— 39 
Real estate — construction
Risk Rating:
Pass401 1,185 912 157 62 48 31 8 2,804 
Criticized (Accruing)10 40 60 64 41 47 — — 262 
Criticized (Nonaccruing)— — — — — — — — — 
Total real estate — construction411 1,225 972 221 103 95 31 8 3,066 
Current period gross write-offs— — — — — — — — — 
Commercial lease financing
Risk Rating:
Pass520 878 575 352 307 808 — — 3,440 
Criticized (Accruing)11 30 9 9 8 16 — — 83 
Criticized (Nonaccruing)— — — — — — — — — 
Total commercial lease financing531 908 584 361 315 824 — — 3,523 
Current period gross write-offs— — — — — — — — — 
Total commercial loans$6,150 $16,998 $11,508 $4,178 $4,375 $7,448 $26,721 $213 $77,591 
Total commercial loan current period gross write-offs$1 $8 $36 $19 $13 $42 $108 $— $227 
(a)Accrued interest of $383 million, presented in “Accrued income and other assets” on the Consolidated Balance Sheets, was excluded from the amortized cost basis disclosed in this table.
Consumer Credit Exposure
Credit Risk Profile by FICO Score and Vintage (a)
As of December 31, 2023Term LoansRevolving Loans Amortized Cost BasisRevolving Loans Converted to Term Loans Amortized Cost Basis
Amortized Cost Basis by Origination Year and FICO Score
Dollars in millions20232022202120202019PriorTotal
Real estate — residential mortgage
FICO Score:
750 and above$680 $5,992 $7,785 $2,392 $586 $923 $— $— $18,358 
660 to 749180 739 780 248 90 240 — — 2,277 
Less than 66015 58 56 22 17 130 — — 298 
No Score2 1 1 1 — 18 2 — 25 
Total real estate — residential mortgage877 6,790 8,622 2,663 693 1,311 2 — 20,958 
Current period gross write-offs— — — — — 1 — — 1 
Home equity loans
FICO Score:
750 and above— 85 1,575 435 114 378 2,034 331 4,952 
660 to 74924 65 229 152 66 164 886 107 1,693 
Less than 6603 13 38 27 17 77 281 31 487 
No Score2 — — — — 1 4 — 7 
Total home equity loans29 163 1,842 614 197 620 3,205 469 7,139 
Current period gross write-offs(1)— — — — 2 — 1 2 
Consumer direct loans
FICO Score:
750 and above185 1,187 1,457 660 277 98 97 — 3,961 
660 to 749150 365 342 171 83 50 199 — 1,360 
Less than 66024 64 65 32 17 12 57 — 271 
No Score30 33 17 11 10 12 185 — 298 
Total consumer direct loans389 1,649 1,881 874 387 172 538 — 5,890 
Current period gross write-offs1 12 10 6 5 2 14 — 50 
Credit cards
FICO Score:
750 and above— — — — — — 489 — 489 
660 to 749— — — — — — 400 — 400 
Less than 660— — — — — — 112 — 112 
No Score— — — — — — 1 — 1 
Total credit cards— — — — — — 1,002 — 1,002 
Current period gross write-offs— — — — — — 37 — 37 
Consumer indirect loans
FICO Score:
750 and above— — (2)— — 14 — — 12 
660 to 749— — — — — 10 — — 10 
Less than 660— — — — — 4 — — 4 
No Score— — — — — — — — — 
Total consumer indirect loans— — (2)— — 28 — — 26 
Current period gross write-offs— — — — — 1 — — 1 
Total consumer loans$1,295 $8,602 $12,343 $4,151 $1,277 $2,131 $4,747 $469 $35,015 
Total consumer loan current period gross write-offs$— $12 $10 $6 $5 $6 $51 $1 $91 
(a)Accrued interest of $139 million, presented in “Accrued income and other assets” on the Consolidated Balance Sheets, was excluded from the amortized cost basis disclosed in this table.
Schedule of Aging Analysis of Past Due and Current Loans
The following aging analysis of past due and current loans as of December 31, 2023, and December 31, 2022, provides further information regarding Key’s credit exposure.
Aging Analysis of Loan Portfolio(a)
December 31, 2023Current
30-59
Days Past
Due (b)
60-89
Days Past
Due (b)
90 and
Greater
Days Past
Due (b)
Non-performing
Loans		Total Past
Due and
Non-performing
Loans
Total
Loans (c)
Dollars in millions
LOAN TYPE
Commercial and industrial$55,354 $62 $30 $72 $297 $461 $55,815 
Commercial real estate:
Commercial mortgage15,049 25 3 10 100 138 15,187 
Construction3,065 1 — — — 1 3,066 
Total commercial real estate loans18,114 26 3 10 100 139 18,253 
Commercial lease financing3,520 2 1 — — 3 3,523 
Total commercial loans$76,988 $90 $34 $82 $397 $603 $77,591 
Real estate — residential mortgage$20,863 $17 $7 $— $71 $95 $20,958 
Home equity loans7,001 27 10 4 97 138 7,139 
Consumer direct loans5,853 15 10 9 3 37 5,890 
Credit cards974 6 5 12 5 28 1,002 
Consumer indirect loans24 1 — — 1 2 26 
Total consumer loans$34,715 $66 $32 $25 $177 $300 $35,015 
Total loans$111,703 $156 $66 $107 $574 $903 $112,606 
(a)Amounts in table represent amortized cost and exclude loans held for sale.
(b)Accrued interest of $522 million presented in “Accrued income and other assets” on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.
(c)Net of unearned income, net of deferred fees and costs, and unamortized discounts and premiums.

December 31, 2022Current
30-59
Days Past
Due (b)
60-89
Days Past
Due (b)
90 and
Greater
Days Past
Due (b)
Non-performing
Loans		Total Past Due and Non-performing Loans
Total
Loans (c)
Dollars in millions
LOAN TYPE
Commercial and industrial$59,366 $43 $33 $31 $174 $281 $59,647 
Commercial real estate:
Commercial mortgage16,305 16 2 8 21 47 16,352 
Construction2,530 — — — — — 2,530 
Total commercial real estate loans18,835 16 2 8 21 47 18,882 
Commercial lease financing3,928 3 1 3 1 8 3,936 
Total commercial loans$82,129 $62 $36 $42 $196 $336 $82,465 
Real estate — residential mortgage$21,307 $13 $3 $1 $77 $94 $21,401 
Home equity loans7,804 27 8 5 107 147 7,951 
Consumer direct loans6,478 15 7 5 3 30 6,508 
Credit cards1,007 5 4 7 3 19 1,026 
Consumer indirect loans42 — — — 1 1 43 
Total consumer loans$36,638 $60 $22 $18 $191 $291 $36,929 
Total loans$118,767 $122 $58 $60 $387 $627 $119,394 
(a)Amounts in table represent amortized cost and exclude loans held for sale.
(b)Accrued interest of $417 million presented in “Accrued income and other assets” on the Consolidated Balance Sheets is excluded from the amortized cost basis disclosed in this table.
(c)Net of unearned income, net of deferred fees and costs, and unamortized discounts and premiums.
Schedule of Modified Financing Receivables
As of December 31, 2023Interest Rate ReductionTerm ExtensionOther
Combination(b)
Total
Dollars in millionsAmortized Cost BasisAmortized Cost BasisAmortized Cost BasisAmortized Cost BasisAmortized Cost Basis% of Total Loan Type
LOAN TYPE
Commercial and Industrial$— $180 $49 $34 $263 0.47 %
Commercial real estate:
Commercial mortgage— 4 2 — 6 0.04 
Construction— — — — — — 
Total commercial real estate loans— 4 2 — 6 0.03 
Commercial lease financing— — — — — — 
Total commercial loans$— $184 $51 $34 $269 0.35 %
Real estate — residential mortgage— — 1 9 10 0.05 
Home equity loans2 1 1 5 9 0.13 
Consumer direct loans— 1 — 2 3 0.05 
Credit cards— — — 4 4 0.40 
Consumer indirect loans(a)
— — — — — — 
Total consumer loans2 2 2 20 26 0.07 
Total loans$2 $186 $53 $54 $295 0.26 %
(a)The amortized cost amount as of December 31, 2023, for Consumer indirect loans modified for borrowers experiencing financial difficulty totaled less than $1 million.
(b)Combination modifications consist primarily of loans modified with both an interest rate reduction and a term extension.
The following table summarizes the financial impacts of loan modifications made to specific loans during the three and twelve months ended December 31, 2023.
Three months ended December 31, 2023Weighted-average Interest Rate ChangeWeighted-average Term Extension (in years)
LOAN TYPE
Commercial and Industrial(14.58)%0.38
Real estate — residential mortgage(1.82)%7.75
Home equity loans(2.48)%7.74
Consumer direct loans(1.17)%0.38
Credit cards(13.76)%0.25
Consumer indirect loans— %0.42
Twelve months ended December 31, 2023Weighted-average Interest Rate ChangeWeighted-average Term Extension (in years)
LOAN TYPE
Commercial and Industrial(5.69)%0.59
Commercial mortgage— %1.37
Real estate — residential mortgage(1.97)%7.58
Home equity loans(4.02)%6.87
Consumer direct loans(3.62)%1.01
Credit cards(14.90)%1.00
Consumer indirect loans(3.05)%0.51
The following table depicts the performance of loans that have been modified for borrowers experiencing financial difficulty in the past 12 months.
As of December 31, 2023Current30-89
Days Past
Due		90 and
Greater
Days Past
Due		Total
Dollars in millions
LOAN TYPE
Commercial and Industrial$238 $25 $— $263 
Commercial real estate
Commercial mortgage6 — — 6 
Construction— — — — 
Total commercial real estate loans244 25 — 269 
Commercial lease financing— — — — 
Total commercial loans244 25 — 269 
Real estate — residential mortgage9 1 — 10 
Home equity loans8 — 1 9 
Consumer direct loans3 — — 3 
Credit cards3 1 — 4 
Consumer indirect loans— — — — 
Total consumer loans$23 $2 $1 $26 
Total loans$267 $27 $1 $295 
A further breakdown of TDRs included in nonperforming loans by loan category for the periods indicated are as follows:
December 31, 2022
Number  
of Loans  		Pre-modification  
Outstanding  
Recorded  
Investment  		Post-modification  
Outstanding  
Recorded  
Investment  
Dollars in millions
LOAN TYPE
Nonperforming:
Commercial and industrial27 $60 $45 
Commercial real estate:
Real estate — commercial mortgage4 50 13 
Total commercial real estate loans4 50 13 
Total commercial loans31 110 58 
Real estate — residential mortgage238 30 27 
Home equity loans468 32 28 
Consumer direct loans156 2 2 
Credit cards331 2 2 
Consumer indirect loans16 2 1 
Total consumer loans1,209 68 60 
Total nonperforming TDRs1,240 178 118 
Prior-year accruing: (a)
Commercial and industrial19 — — 
Commercial real estate:
Real estate — commercial mortgage— — — 
Total commercial loans19 — — 
Real estate — residential mortgage425 41 35 
Home equity loans1,547 96 73 
Consumer direct loans272 4 3 
Credit cards607 4 2 
Consumer indirect loans95 11 5 
Total consumer loans2,946 156 118 
Total prior-year accruing TDRs2,965 156 118 
Total TDRs4,205 $334 $236 
(a)All TDRs that were restructured prior to January 1, 2022, are fully accruing.
Schedule of Changes in Liability for Credit Losses on Off-Balance Sheet Exposures
Changes in the liability for credit losses for off balance sheet exposures are summarized as follows:
 Twelve months ended December 31,
Dollars in millions20232022
Balance at beginning of period$225 $160 
Provision (credit) for losses on off balance sheet exposures74 65 
Other(3)— 
Balance at end of period$296 $225 
Schedule of Post-Modification Outstanding Recorded Investment by Concession Type for Our Commercial Accruing and Nonaccruing TDRs
The following table shows the post-modification outstanding recorded investment by concession type for our commercial and consumer accruing and nonaccruing TDRs that occurred during the periods indicated:
December 31,
Dollars in millions2022
Commercial loans:
Extension of Maturity Date$36 
Total$36 
Consumer loans:
Interest rate reduction$13 
Other20 
Total$33 
Total TDRs$69 
Schedule of Post-Modification Outstanding Recorded Investment, Accruing And Nonaccruing TDRs
The following table summarizes the change in the post-modification outstanding recorded investment of our accruing and nonaccruing TDRs during the periods indicated:
December 31,
Dollars in millions2022
Balance at beginning of the period$220 
Additions79 
Payments(45)
Charge-offs(18)
Balance at end of period$236