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Asset Quality - Changes in Allowance for Loan and Lease Losses by Loan Category (Details) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance $ 1,337 $ 1,061 $ 1,626
Provision 415 437 (381)
Charge-offs (318) (245) (322)
Recoveries 74 84 138
Ending balance 1,508 1,337 1,061
Total ALLL, including discontinued operations, beginning balance 1,358 1,089 1,662
Total provision, including discontinued operations 413 434 (387)
Total charge-offs, including discontinued operations (322) (251) (326)
Total recoveries, including discontinued operations 75 86 140
Total ALLL, including discontinued operations, ending balance 1,524 1,358 1,089
Provision (credit) for losses on lending-related commitments 74 65 (37)
Total commercial loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 864 688 1,099
Provision 371 294 (290)
Charge-offs (227) (178) (220)
Recoveries 52 60 99
Ending balance 1,060 864 688
Total consumer loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 473 373 527
Provision 44 143 (91)
Charge-offs (91) (67) (102)
Recoveries 22 24 39
Ending balance 448 473 373
Commercial and Industrial | Total commercial loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 601 445 678
Provision 99 259 (142)
Charge-offs (188) (153) (174)
Recoveries 44 50 83
Ending balance 556 601 445
Commercial mortgage | Total commercial loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 203 182 327
Provision 253 39 (114)
Charge-offs (39) (23) (40)
Recoveries 2 5 9
Ending balance 419 203 182
Construction | Total commercial loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 28 29 47
Provision 23 (2) (18)
Charge-offs 0 0 0
Recoveries 1 1 0
Ending balance 52 28 29
Total commercial real estate loans | Total commercial loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 231 211 374
Provision 276 37 (132)
Charge-offs (39) (23) (40)
Recoveries 3 6 9
Ending balance 471 231 211
Commercial lease financing | Total commercial loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 32 32 47
Provision (4) (2) (16)
Charge-offs 0 (2) (6)
Recoveries 5 4 7
Ending balance 33 32 32
Real estate — residential mortgage | Total consumer loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 196    
Provision (37)    
Charge-offs (1)    
Recoveries 4    
Ending balance 162 196  
Real estate — residential mortgage | Total consumer loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 196 95 102
Provision   94 (12)
Charge-offs   2 2
Recoveries   5 3
Ending balance   196 95
Home equity loans | Total consumer loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 98 110 171
Provision (13) (14) (57)
Charge-offs (2) (1) (9)
Recoveries 3 3 5
Ending balance 86 98 110
Consumer direct loans | Total consumer loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 111 105 128
Provision 53 32 (2)
Charge-offs (50) (34) (29)
Recoveries 7 8 8
Ending balance 121 111 105
Credit cards | Total consumer loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 66 61 87
Provision 42 29 (7)
Charge-offs (37) (30) (27)
Recoveries 7 6 8
Ending balance 78 66 61
Consumer indirect loans | Total consumer loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 2 2 39
Provision (1) 2 (13)
Charge-offs (1) (4) (39)
Recoveries 1 2 15
Ending balance 1 2 2
Discontinued operations      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning balance 21 28 36
Provision (2) (3) (6)
Charge-offs (4) (6) (4)
Recoveries 1 2 2
Ending balance $ 16 $ 21 $ 28