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Asset Quality - Schedule of Consumer Credit Exposure (Details) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans $ 112,606 $ 119,394
Total consumer loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 1,295  
Current period gross write-offs, 2023 0  
2022 8,602  
Current period gross write-offs, 2022 12  
2021 12,343  
Current period gross write-offs, 2021 10  
2020 4,151  
Current period gross write-offs, 2020 6  
2019 1,277  
Current period gross write-offs, 2019 5  
Prior 2,131  
Current period gross write-offs, prior 6  
Revolving Loans Amortized Cost Basis 4,747  
Current period gross write-offs, Revolving Loans Amortized Cost Basis 51  
Revolving Loans Converted to Term Loans Amortized Cost Basis 469  
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis 1  
Total loans 35,015 36,929
Current period gross write-offs, total 91  
Accrued interest 139  
Total consumer loans | Real estate — residential mortgage    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 877  
Current period gross write-offs, 2023 0  
2022 6,790  
Current period gross write-offs, 2022 0  
2021 8,622  
Current period gross write-offs, 2021 0  
2020 2,663  
Current period gross write-offs, 2020 0  
2019 693  
Current period gross write-offs, 2019 0  
Prior 1,311  
Current period gross write-offs, prior 1  
Revolving Loans Amortized Cost Basis 2  
Current period gross write-offs, Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 20,958 21,401
Current period gross write-offs, total 1  
Total consumer loans | Real estate — residential mortgage | 750 and above    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 680  
2022 5,992  
2021 7,785  
2020 2,392  
2019 586  
Prior 923  
Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 18,358  
Total consumer loans | Real estate — residential mortgage | 660 to 749    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 180  
2022 739  
2021 780  
2020 248  
2019 90  
Prior 240  
Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 2,277  
Total consumer loans | Real estate — residential mortgage | Less than 660    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 15  
2022 58  
2021 56  
2020 22  
2019 17  
Prior 130  
Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 298  
Total consumer loans | Real estate — residential mortgage | No Score    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 2  
2022 1  
2021 1  
2020 1  
2019 0  
Prior 18  
Revolving Loans Amortized Cost Basis 2  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 25  
Total consumer loans | Home equity loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 29  
2022 163  
2021 1,842  
2020 614  
2019 197  
Prior 620  
Revolving Loans Amortized Cost Basis 3,205  
Revolving Loans Converted to Term Loans Amortized Cost Basis 469  
Total loans 7,139 7,951
Total consumer loans | Home equity loans | 750 and above    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 85  
2021 1,575  
2020 435  
2019 114  
Prior 378  
Revolving Loans Amortized Cost Basis 2,034  
Revolving Loans Converted to Term Loans Amortized Cost Basis 331  
Total loans 4,952  
Total consumer loans | Home equity loans | 660 to 749    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 24  
2022 65  
2021 229  
2020 152  
2019 66  
Prior 164  
Revolving Loans Amortized Cost Basis 886  
Revolving Loans Converted to Term Loans Amortized Cost Basis 107  
Total loans 1,693  
Total consumer loans | Home equity loans | Less than 660    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 3  
2022 13  
2021 38  
2020 27  
2019 17  
Prior 77  
Revolving Loans Amortized Cost Basis 281  
Revolving Loans Converted to Term Loans Amortized Cost Basis 31  
Total loans 487  
Total consumer loans | Home equity loans | No Score    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 2  
2022 0  
2021 0  
2020 0  
2019 0  
Prior 1  
Revolving Loans Amortized Cost Basis 4  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 7  
Total consumer loans | Home equity loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current period gross write-offs, 2023 (1)  
Current period gross write-offs, 2022 0  
Current period gross write-offs, 2021 0  
Current period gross write-offs, 2020 0  
Current period gross write-offs, 2019 0  
Current period gross write-offs, prior 2  
Current period gross write-offs, Revolving Loans Amortized Cost Basis 0  
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis 1  
Current period gross write-offs, total 2  
Total consumer loans | Consumer direct loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 389  
Current period gross write-offs, 2023 1  
2022 1,649  
Current period gross write-offs, 2022 12  
2021 1,881  
Current period gross write-offs, 2021 10  
2020 874  
Current period gross write-offs, 2020 6  
2019 387  
Current period gross write-offs, 2019 5  
Prior 172  
Current period gross write-offs, prior 2  
Revolving Loans Amortized Cost Basis 538  
Current period gross write-offs, Revolving Loans Amortized Cost Basis 14  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 5,890 6,508
Current period gross write-offs, total 50  
Total consumer loans | Consumer direct loans | 750 and above    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 185  
2022 1,187  
2021 1,457  
2020 660  
2019 277  
Prior 98  
Revolving Loans Amortized Cost Basis 97  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 3,961  
Total consumer loans | Consumer direct loans | 660 to 749    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 150  
2022 365  
2021 342  
2020 171  
2019 83  
Prior 50  
Revolving Loans Amortized Cost Basis 199  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 1,360  
Total consumer loans | Consumer direct loans | Less than 660    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 24  
2022 64  
2021 65  
2020 32  
2019 17  
Prior 12  
Revolving Loans Amortized Cost Basis 57  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 271  
Total consumer loans | Consumer direct loans | No Score    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 30  
2022 33  
2021 17  
2020 11  
2019 10  
Prior 12  
Revolving Loans Amortized Cost Basis 185  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 298  
Total consumer loans | Commercial credit card    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
Current period gross write-offs, 2023 0  
2022 0  
Current period gross write-offs, 2022 0  
2021 0  
Current period gross write-offs, 2021 0  
2020 0  
Current period gross write-offs, 2020 0  
2019 0  
Current period gross write-offs, 2019 0  
Prior 0  
Current period gross write-offs, prior 0  
Revolving Loans Amortized Cost Basis 1,002  
Current period gross write-offs, Revolving Loans Amortized Cost Basis 37  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 1,002 1,026
Current period gross write-offs, total 37  
Total consumer loans | Commercial credit card | 750 and above    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2021 0  
2020 0  
2019 0  
Prior 0  
Revolving Loans Amortized Cost Basis 489  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 489  
Total consumer loans | Commercial credit card | 660 to 749    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2021 0  
2020 0  
2019 0  
Prior 0  
Revolving Loans Amortized Cost Basis 400  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 400  
Total consumer loans | Commercial credit card | Less than 660    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2021 0  
2020 0  
2019 0  
Prior 0  
Revolving Loans Amortized Cost Basis 112  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 112  
Total consumer loans | Commercial credit card | No Score    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2021 0  
2020 0  
2019 0  
Prior 0  
Revolving Loans Amortized Cost Basis 1  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 1  
Total consumer loans | Consumer indirect loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
Current period gross write-offs, 2023 0  
2022 0  
Current period gross write-offs, 2022 0  
2020 0  
Current period gross write-offs, 2020 0  
2019 0  
Current period gross write-offs, 2019 0  
Prior 28  
Current period gross write-offs, prior 1  
Revolving Loans Amortized Cost Basis 0  
Current period gross write-offs, Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Current period gross write-offs, Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 26 $ 43
Current period gross write-offs, total 1  
Total consumer loans | Consumer indirect loans | 750 and above    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2020 0  
2019 0  
Prior 14  
Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 12  
Total consumer loans | Consumer indirect loans | 660 to 749    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2020 0  
2019 0  
Prior 10  
Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 10  
Total consumer loans | Consumer indirect loans | Less than 660    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2020 0  
2019 0  
Prior 4  
Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 4  
Total consumer loans | Consumer indirect loans | No Score    
Financing Receivable, Credit Quality Indicator [Line Items]    
2023 0  
2022 0  
2020 0  
2019 0  
Prior 0  
Revolving Loans Amortized Cost Basis 0  
Revolving Loans Converted to Term Loans Amortized Cost Basis 0  
Total loans 0  
Total consumer loans | Consumer indirect loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
2021 (2)  
Current period gross write-offs, 2021 0  
Total consumer loans | Consumer indirect loans | 750 and above    
Financing Receivable, Credit Quality Indicator [Line Items]    
2021 (2)  
Total consumer loans | Consumer indirect loans | 660 to 749    
Financing Receivable, Credit Quality Indicator [Line Items]    
2021 0  
Total consumer loans | Consumer indirect loans | Less than 660    
Financing Receivable, Credit Quality Indicator [Line Items]    
2021 0  
Total consumer loans | Consumer indirect loans | No Score    
Financing Receivable, Credit Quality Indicator [Line Items]    
2021 $ 0