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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 3 Months Ended 12 Months Ended
Jul. 31, 2018
Apr. 30, 2018
Jan. 31, 2018
Oct. 31, 2017
Jul. 31, 2017
Apr. 30, 2017
Jan. 31, 2017
Oct. 31, 2016
Jul. 31, 2018
Jul. 31, 2017
Jul. 31, 2016
Revenue:                      
Total revenue $ 303,748 $ 289,413 $ 286,744 $ 275,552 $ 252,458 $ 205,670 $ 199,214 $ 188,561 $ 1,155,457 $ 845,903 $ 503,410
Cost of revenue:                      
Total cost of revenue 73,265 95,615 108,528 108,622 97,517 83,206 76,846 69,762 386,030 327,331 170,787
Gross profit 230,483 193,798 178,216 166,930 154,941 122,464 122,368 118,799 769,427 518,572 332,623
Operating expenses:                      
Sales and marketing 183,191 169,860 151,201 145,405 134,276 126,746 111,374 128,625 649,657 501,021 286,584
Research and development 97,050 81,291 70,924 64,512 67,817 74,607 70,914 75,281 313,777 288,619 116,400
General and administrative 29,472 24,929 15,948 16,052 16,878 15,610 15,481 29,372 86,401 77,341 34,265
Total operating expenses 309,713 276,080 238,073 225,969 218,971 216,963 197,769 233,278 1,049,835 866,981 437,249
Loss from operations (79,230) (82,282) (59,857) (59,039) (64,030) (94,499) (75,401) (114,479) (280,408) (348,409) (104,626)
Other expense, net (4,021) (4,235) (861) (189) (547) 303 (421) (25,712) (9,306) (26,377) (1,290)
Loss before provision for income taxes (83,251) (86,517) (60,718) (59,228) (64,577) (94,196) (75,822) (140,191) (289,714) (374,786) (105,916)
Provision for income taxes 4,118 (843) 1,913 2,259 1,555 2,639 547 111 7,447 4,852 2,317
Net loss $ (87,369) $ (85,674) $ (62,631) $ (61,487) $ (66,132) $ (96,835) $ (76,369) $ (140,302) $ (297,161) $ (379,638) $ (108,233)
Net income (loss) per share attributable to common stockholders—basic and diluted (in dollars per share) $ (0.51) $ (0.51) $ (0.39) $ (0.39) $ (0.43) $ (0.67) $ (0.54) $ (1.89) $ (1.81) $ (2.96) $ (2.46)
Weighted-average shares used in computing net income (loss) per share attributable to common stockholders—basic and diluted (in shares)                 164,091,302 128,295,563 43,970,381
Product                      
Revenue:                      
Total revenue $ 224,650 $ 221,117 $ 223,170 $ 219,052 $ 201,472 $ 160,076 $ 158,213 $ 153,536 $ 887,989 $ 673,297 $ 413,910
Cost of revenue:                      
Total cost of revenue 41,068 66,680 83,217 85,162 76,187 62,593 58,403 52,210 276,127 249,393 133,541
Support, entitlements and other services                      
Revenue:                      
Total revenue 79,098 68,296 63,574 56,500 50,986 45,594 41,001 35,025 267,468 172,606 89,500
Cost of revenue:                      
Total cost of revenue $ 32,197 $ 28,935 $ 25,311 $ 23,460 $ 21,330 $ 20,613 $ 18,443 $ 17,552 $ 109,903 $ 77,938 $ 37,246