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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jan. 31, 2020 | Jan. 31, 2019 | Jan. 31, 2020 | Jan. 31, 2019
Revenue: |  |  |  |
Total revenue | $ 346,767 | $ 335,360 | $ 661,535 | $ 648,643
Cost of revenue: |  |  |  |
Total cost of revenue | 75,223 | 85,982 | 147,424 | 160,088
Gross profit | 271,544 | 249,378 | 514,111 | 488,555
Operating expenses: |  |  |  |
Sales and marketing | 304,936 | 213,707 | 596,774 | 410,204
Research and development | 139,088 | 123,037 | 277,294 | 233,568
General and administrative | 34,579 | 28,788 | 67,439 | 56,127
Total operating expenses | 478,603 | 365,532 | 941,507 | 699,899
Loss from operations | (207,059) | (116,154) | (427,396) | (211,344)
Other expense, net | (5,863) | (4,399) | (10,903) | (7,102)
Loss before provision for (benefit from) income taxes | (212,922) | (120,553) | (438,299) | (218,446)
Provision for (benefit from) income taxes | 4,642 | 2,210 | 8,565 | (1,418)
Net loss | $ (217,564) | $ (122,763) | $ (446,864) | $ (217,028)
Net loss per share attributable to common stockholders—basic and diluted (in dollars per share) | $ (1.13) | $ (0.68) | $ (2.34) | $ (1.22)
Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted (in shares) | 192,727 | 179,445 | 191,199 | 177,428
Product |  |  |  |
Revenue: |  |  |  |
Total revenue | $ 213,547 | $ 236,932 | $ 405,991 | $ 461,278
Cost of revenue: |  |  |  |
Total cost of revenue | 20,676 | 45,966 | 41,909 | 85,227
Professional Services |  |  |  |
Revenue: |  |  |  |
Total revenue | 133,220 | 98,428 | 255,544 | 187,365
Cost of revenue: |  |  |  |
Total cost of revenue | $ 54,547 | $ 40,016 | $ 105,515 | $ 74,861

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