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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Oct. 31, 2020
Oct. 31, 2019
Revenue:    
Total revenue $ 312,754 $ 314,768
Cost of revenue:    
Total cost of revenue 67,959 72,201
Gross profit 244,795 242,567
Operating expenses:    
Sales and marketing 257,290 291,838
Research and development 135,804 138,206
General and administrative 33,774 32,860
Total operating expenses 426,868 462,904
Loss from operations (182,073) (220,337)
Other expense, net (78,732) (5,040)
Loss before provision for income taxes (260,805) (225,377)
Provision for income taxes 4,243 3,923
Net loss $ (265,048) $ (229,300)
Net loss per share attributable to common stockholders—basic and diluted (in dollars per share) $ (1.31) $ (1.21)
Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted (in shares) 203,095 189,671
Product    
Revenue:    
Total revenue $ 155,752 $ 192,444
Cost of revenue:    
Total cost of revenue 12,814 21,233
Professional Services    
Revenue:    
Total revenue 157,002 122,324
Cost of revenue:    
Total cost of revenue $ 55,145 $ 50,968