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REVENUE
9 Months Ended
Jul. 27, 2024
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
Disaggregation of Revenue

Ciena’s disaggregated revenue as presented below depicts the nature, amount, and timing of revenue for similar groupings of Ciena’s products and services. The sales cycle, contractual obligations, customer requirements, and go-to-market strategies may differ across Ciena’s product lines, resulting in different economic risk profiles for each line.

The tables below set forth Ciena’s disaggregated revenue for the periods indicated (in thousands):
Quarter Ended July 27, 2024
Networking PlatformsPlatform Software and ServicesBlue Planet Automation Software and ServicesGlobal ServicesTotal
Product lines:
Optical Networking$606,845 $— $— $— $606,845 
Routing and Switching92,692 — — — 92,692 
Platform Software and Services
— 83,212 — — 83,212 
Blue Planet Automation Software and Services
— — 25,791 — 25,791 
Maintenance Support and Training
— — — 74,344 74,344 
Installation and Deployment
— — — 46,484 46,484 
Consulting and Network Design
— — — 12,940 12,940 
Total revenue by product line
$699,537 $83,212 $25,791 $133,768 $942,308 
Timing of revenue recognition:
Products and services at a point in time
$699,537 $18,766 $11,614 $9,833 $739,750 
Services transferred over time— 64,446 14,177 123,935 202,558 
Total revenue by timing of revenue recognition
$699,537 $83,212 $25,791 $133,768 $942,308 
Quarter Ended July 29, 2023
Networking PlatformsPlatform Software and ServicesBlue Planet Automation Software and ServicesGlobal ServicesTotal
Product lines:
Optical Networking$718,997 $— $— $— $718,997 
Routing and Switching127,563 — — — 127,563 
Platform Software and Services
— 78,880 — — 78,880 
Blue Planet Automation Software and Services
— — 13,167 — 13,167 
Maintenance Support and Training
— — — 72,887 72,887 
Installation and Deployment
— — — 46,840 46,840 
Consulting and Network Design
— — — 9,552 9,552 
Total revenue by product line
$846,560 $78,880 $13,167 $129,279 $1,067,886 
Timing of revenue recognition:
Products and services at a point in time
$846,560 $15,980 $2,832 $11,886 $877,258 
Services transferred over time
— 62,900 10,335 117,393 190,628 
Total revenue by timing of revenue recognition
$846,560 $78,880 $13,167 $129,279 $1,067,886 

Nine Months Ended July 27, 2024
Networking PlatformsPlatform Software and ServicesBlue Planet Automation Software and ServicesGlobal ServicesTotal
Product lines:
Optical Networking$1,862,917 $— $— $— $1,862,917 
Routing and Switching320,113 — — — 320,113 
Platform Software and Services
— 258,402 — — 258,402 
Blue Planet Automation Software and Services
— — 54,167 — 54,167 
Maintenance Support and Training
— — — 225,869 225,869 
Installation and Deployment
— — — 132,993 132,993 
Consulting and Network Design
— — — 36,382 36,382 
Total revenue by product line
$2,183,030 $258,402 $54,167 $395,244 $2,890,843 
Timing of revenue recognition:
Products and services at a point in time
$2,183,030 $69,149 $15,530 $29,904 $2,297,613 
Services transferred over time— 189,253 38,637 365,340 593,230 
Total revenue by timing of revenue recognition
$2,183,030 $258,402 $54,167 $395,244 $2,890,843 
Nine months ended July 29, 2023
Networking PlatformsPlatform Software and ServicesBlue Planet Automation Software and ServicesGlobal ServicesTotal
Product lines:
Optical Networking$2,239,180 $— $— $— $2,239,180 
Routing and Switching377,378 — — — 377,378 
Platform Software and Services
— 221,768 — — 221,768 
Blue Planet Automation Software and Services
— — 49,139 — 49,139 
Maintenance Support and Training
— — — 213,938 213,938 
Installation and Deployment
— — — 120,901 120,901 
Consulting and Network Design
— — — 34,758 34,758 
Total revenue by product line
$2,616,558 $221,768 $49,139 $369,597 $3,257,062 
Timing of revenue recognition:
Products and services at a point in time
$2,616,558 $48,290 $14,143 $36,553 $2,715,544 
Services transferred over time
— 173,478 34,996 333,044 541,518 
Total revenue by timing of revenue recognition
$2,616,558 $221,768 $49,139 $369,597 $3,257,062 


Ciena reports its sales geographically using the following markets: (i) the United States, Canada, the Caribbean and Latin America (“Americas”); (ii) Europe, Middle East and Africa (“EMEA”); and (iii) Asia Pacific, Japan and India (“APAC”). Within each geographic area, Ciena maintains specific teams or personnel that focus on a particular region, country, customer or market vertical. These teams include sales management, account salespersons, and sales engineers, as well as services professionals and commercial management personnel. The following table reflects Ciena’s geographic distribution of revenue based principally on the relevant location for Ciena’s delivery of products and performance of services.
For the periods indicated, Ciena’s geographic distribution of revenue was as follows (in thousands):
Quarter EndedNine Months Ended
July 27,July 29,July 27,July 29,
2024202320242023
Geographic distribution:
Americas
$718,605 $749,479 $2,099,680 $2,308,934 
EMEA
135,009 152,834 498,212 479,053 
APAC
88,694 165,573 292,951 469,075 
Total revenue by geographic distribution
$942,308 $1,067,886 $2,890,843 $3,257,062 
Ciena’s revenue includes $676.0 million and $685.8 million of United States revenue for the third quarter of fiscal 2024 and 2023, respectively. For the nine months ended July 27, 2024 and July 29, 2023, United States revenue was $2.0 billion and $2.1 billion, respectively. No other country accounted for 10% or more of total revenue for the periods indicated in the above table.
For the periods indicated, the only customers that accounted for at least 10% of Ciena’s revenue were as follows (in thousands):
Quarter EndedNine Months Ended
 July 27,July 29,July 27,July 29,
 2024202320242023
Cloud Provider$137,184 $124,897 $331,631 $369,678 
AT&T113,082 n/a324,787 357,382 
Total$250,266 $124,897 $656,418 $727,060 
_____________________________________
n/a    Denotes revenue representing less than 10% of total revenue for the period

AT&T purchased products and services from each of Ciena’s operating segments for each of the periods presented. The cloud provider noted in the above table purchased products from each of Ciena’s operating segments excluding Blue Planet® Automation Software and Services for each of the periods presented.

A description of each of Ciena’s operating segments is set forth below:

Networking Platforms revenue reflects sales of Ciena’s Optical Networking and Routing and Switching product lines.
Optical Networking - includes the 6500 Packet-Optical Platform, the Waveserver® modular interconnect system, the 6500 Reconfigurable Line System (RLS), the 5400 family of Packet-Optical Platforms, and the Coherent ELS open line system. This product line also includes the WaveLogic 5 Nano (WL5n) 100G-400G coherent pluggable transceivers.

Routing and Switching - includes the 3000 family of service delivery platforms and the 5000 family of service aggregation. This product line also includes the 6500 Packet Transport System (PTS), which combines packet switching, control plane operation, and integrated optics, the 8100 Coherent IP networking platforms, the 8700 Packetwave Platform, virtualization software and Ciena’s WaveRouter® product. This product line also includes SD-Edge software and passive optical network (PON) routing and switching portfolio products.

The Networking Platforms segment also includes sales of operating system software and enhanced software features embedded in each of the product lines above. Revenue from this segment is included in product revenue on the Condensed Consolidated Statements of Operations. Operating system software and enhanced software features embedded in Ciena hardware are each considered distinct performance obligations for which the revenue is generally recognized upfront at a point in time upon transfer of control.

Platform Software and Services offerings provide domain control management, analytics, data and planning tools and applications to assist customers in managing their networks, including by creating more efficient operations and providing more visibility into their networks. Ciena’s platform software includes its Navigator Network Control SuiteTM (“Navigator NCS”) domain controller solution, its suite of Navigator NCS applications, previously referred to as “Manage, Control and Plan (MCP),” its OneControl Unified Management System, and planning tools and legacy software solutions that support Ciena’s installed base of network solutions. Platform software-related services revenue includes sales of subscription, installation, support, and consulting services related to Ciena’s software platforms, operating system software and enhanced software features embedded in each of the Networking Platforms product lines above. Revenue from the software portion of this segment is included in product revenue on the Condensed Consolidated Statements of Operations. Revenue from services portions of this segment is included in services revenue on the Condensed Consolidated Statements of Operations.

Blue Planet Automation Software and Services is a comprehensive, cloud native, and standards-based software portfolio, together with related services, that enables customers to realize digital transformation through the automation of the services lifecycle. Ciena’s Blue Planet Automation Platform includes multi-domain service orchestration (MDSO), inventory management (BPI), route optimization and analysis (ROA), multi-cloud orchestration (MCO), and unified assurance and analytics (UAA). Services revenue includes sales of subscription, installation, support, consulting and design services related to Ciena’s Blue Planet Automation Platform. Revenue from the software portion of this segment is included in product revenue on the Condensed Consolidated Statements of Operations. Revenue from services portions of this segment is included in services revenue on the Condensed Consolidated Statements of Operations.

Ciena’s software platform revenue typically reflects either perpetual or term-based software licenses, and these sales are considered distinct performance obligations where revenue is generally recognized upfront at a point in time upon transfer of control. Revenue from software subscription and support is recognized ratably over the period during which the services are performed. Revenue from professional services for solution customization, software and solution support services, consulting and design, and build-operate-transfer services relating to Ciena’s software offerings is recognized over time with Ciena applying the input method to determine the amount of revenue to be recognized in a given period.
Global Services revenue reflects sales of a broad range of Ciena’s services for maintenance support and training, installation and deployment, and consulting and network design activities. Revenue from this segment is included in services revenue on the Condensed Consolidated Statements of Operations. Ciena’s Global Services are considered a distinct performance obligation where revenue is generally recognized over time. Revenue from maintenance support is recognized ratably over the period during which the services are performed. Revenue from installation and deployment services and consulting and network design services is recognized over time with Ciena applying the input method to determine the amount of revenue to be recognized in a given period. Revenue from training services is generally recognized at a point in time upon completion of the service.


Contract Balances

The following table provides information about receivables, contract assets and contract liabilities (deferred revenue) from contracts with customers as of the dates indicated (in thousands):
Balance at July 27, 2024Balance at October 28, 2023
Accounts receivable, net$899,877 $1,003,876 
Contract assets for unbilled accounts receivable, net$142,769 $150,312 
Deferred revenue$257,085 $228,460 

Ciena’s contract assets represent unbilled accounts receivable, net where transfer of a product or service has occurred but invoicing is conditional upon completion of future performance obligations. These amounts are primarily related to installation and deployment and professional services arrangements where transfer of control has occurred, but Ciena has not yet invoiced the customer. Contract assets are included in prepaid expenses and other in the Condensed Consolidated Balance Sheets. See Note 10 below.

Deferred revenue represents contract liabilities and consists of advanced payments against non-cancelable customer orders received prior to revenue recognition. Ciena recognized approximately $130.5 million and $119.8 million of revenue during the first nine months of fiscal 2024 and 2023, respectively, that was included in the deferred revenue balance as of October 28, 2023 and October 29, 2022, respectively. Revenue recognized due to changes in transaction price from performance obligations satisfied or partially satisfied in previous periods was immaterial during the nine months ended July 27, 2024 and July 29, 2023.

Capitalized Contract Acquisition Costs

Capitalized contract acquisition costs consist of deferred sales commissions, and were $25.5 million and $30.2 million as of July 27, 2024 and October 28, 2023, respectively. Capitalized contract acquisition costs were included in (i) prepaid expenses and other, and (ii) other long-term assets. The amortization expense associated with these costs was $22.9 million and $26.0 million during the first nine months of fiscal 2024 and 2023, respectively, and was included in selling and marketing expense on the Condensed Consolidated Statements of Operations.

Remaining Performance Obligations

Remaining Performance Obligations (“RPO”) are comprised of non-cancelable customer purchase orders for products and services that are awaiting transfer of control for revenue recognition under the applicable contract terms. As of July 27, 2024, the aggregate amount of RPO was $1.6 billion. As of July 27, 2024, Ciena expects approximately 78% of the RPO balance to be recognized as revenue within the next 12 months.