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Segmented information (Tables) | 12 Months Ended
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Sep. 30, 2023
Disclosure of operating segments [abstract] |
Disclosure of operating segment information | The following tables present information on the Company's operations based on its current management structure. Segment results are based on the location from which the services are delivered - the geographic delivery model (Note 12).
|  | Year ended September 30, 2023
| Western and Southern Europe | U.S. Commercial and State Government | Canada | U.S. Federal | Scandinavia and Central Europe | U.K. and Australia | Finland, Poland and Baltics | Northwest and Central-East Europe | Asia Pacific | Eliminations | Total
| $ | $ | $ | $ | $ | $ | $ | $ | $ | $ | $
Segment revenue | 2,605,926 |  | 2,277,996 |  | 2,064,659 |  | 1,935,238 |  | 1,648,356 |  | 1,455,529 |  | 828,951 |  | 755,901 |  | 918,056 |  | (194,252) |  | 14,296,360 |
Segment earnings before acquisition-related and integration costs, cost optimization program, net finance costs and income tax expense 1 | 355,578 |  | 339,410 |  | 477,502 |  | 306,362 |  | 127,320 |  | 216,517 |  | 110,583 |  | 101,871 |  | 277,598 |  | — |  | 2,312,741 |
Acquisition-related and integration costs (Note 27d) |  |  |  |  |  |  |  |  |  |  | (53,401) |
Cost optimization program (Note 25) |  |  |  |  |  |  |  |  |  |  | (8,964) |
Net finance costs (Note 26) |  |  |  |  |  |  |  |  |  |  | (52,463) |
Earnings before income taxes |  |  |  |  |  |  |  |  |  |  | 2,197,913 |
1 Total amortization and depreciation of $507,087,000 included in the Western and Southern Europe, U.S. Commercial and State Government, Canada, U.S. Federal, Scandinavia and Central Europe, U.K. and Australia, Finland, Poland and Baltics, Northwest and Central-East Europe and Asia Pacific segments is $85,049,000, $83,359,000, $55,589,000, $59,334,000, $90,098,000, $38,423,000, $38,345,000, $31,616,000 and $25,274,000, respectively, for the year ended September 30, 2023.
|  | Year ended September 30, 2022
| Western and Southern Europe | U.S. Commercial and State Government | Canada | U.S. Federal | Scandinavia and Central Europe | U.K. and Australia | Finland, Poland and Baltics | Northwest and Central-East Europe | Asia Pacific | Eliminations | Total
| $ | $ | $ | $ | $ | $ | $ | $ | $ | $ | $
Segment revenue | 2,152,113 |  | 2,075,321 |  | 1,981,380 |  | 1,750,902 |  | 1,571,118 |  | 1,291,125 |  | 729,024 |  | 692,859 |  | 799,661 |  | (176,302) |  | 12,867,201 |
Segment earnings before acquisition-related and integration costs, net finance costs and income tax expense 1 | 289,730 |  | 304,767 |  | 463,289 |  | 276,395 |  | 125,728 |  | 200,117 |  | 96,651 |  | 88,287 |  | 241,672 |  | — |  | 2,086,636 |
Acquisition-related and integration costs (Note 27d) |  |  |  |  |  |  |  |  |  |  | (27,654) |
Net finance costs (Note 26) |  |  |  |  |  |  |  |  |  |  | (92,023) |
Earnings before income taxes |  |  |  |  |  |  |  |  |  |  | 1,966,959 |
1 Total amortization and depreciation of $470,572,000 included in the Western and Southern Europe, U.S. Commercial and State Government, Canada, U.S. Federal, Scandinavia and Central Europe, U.K. and Australia, Finland, Poland and Baltics, Northwest and Central-East Europe and Asia Pacific segments is $62,922,000, $70,417,000, $57,528,000, $54,073,000, $91,435,000, $40,765,000, $33,219,000, $34,323,000 and $25,890,000, respectively, for the year ended September 30, 2022. Amortization in intangible assets of $3,359,000 includes impairments mainly from a business solution in Northwest and Central-East Europe for $2,131,000. These assets were no longer expected to generate future economic benefits.
Disclosure of geographic information | The following table provides external revenue information based on the client’s location which is different from the revenue presented under operating segments, due to the intersegment revenue, for the years ended September 30:
| 2023 | 2022
| $ | $
Western and Southern Europe |  |
France | 2,277,088 |  | 1,846,832 |
Portugal | 116,928 |  | 105,225 |
Spain | 114,341 |  | 111,515 |
Others | 55,519 | 52,510 |
| 2,563,876 |  | 2,116,082 |
U.S.1 | 4,404,982 |  | 3,987,025 |
Canada | 2,232,091 |  | 2,143,211 |
Scandinavia and Central Europe |  |
Germany | 925,679 |  | 811,458 |
Sweden | 691,240 |  | 697,941 |
Norway | 123,366 |  | 143,259 |
| 1,740,285 |  | 1,652,658 |
U.K. and Australia |  |
U.K. | 1,588,665 |  | 1,397,161 |
Australia | 90,576 |  | 75,746 |
| 1,679,241 |  | 1,472,907 |
Finland, Poland and Baltics |  |
Finland | 820,886 |  | 727,853 |
Others | 49,564 |  | 34,676 |
| 870,450 |  | 762,529 |
Northwest and Central-East Europe |  |
Netherlands | 571,757 |  | 494,227 |
Denmark | 95,758 |  | 114,849 |
Czech Republic | 72,559 |  | 54,621 |
Others | 61,854 |  | 64,632 |
| 801,928 |  | 728,329 |
Asia Pacific |  |
Others | 3,507 |  | 4,460 |
| 3,507 |  | 4,460 |
| 14,296,360 |  | 12,867,201 |
1 External revenue included in the U.S Commercial and State Government and U.S. Federal operating segments was $2,461,366,000 and $1,943,616,000, respectively in 2023 ($2,226,473,000 and $1,760,552,000, respectively in 2022). 29. Segmented information (continued) GEOGRAPHIC INFORMATION (CONTINUED) The following table provides information for PP&E, right-of-use assets, contract costs and intangible assets based on their location:
| As at September 30, 2023 | As at September 30, 2022
| $ | $
U.S. | 557,381 |  | 556,075 |
Canada | 427,811 |  | 374,757 |
France | 200,842 |  | 217,261 |
U.K. | 115,560 |  | 112,924 |
Finland | 100,212 |  | 97,486 |
Sweden | 94,801 |  | 100,088 |
Germany | 85,013 |  | 89,527 |
India | 65,664 |  | 71,942 |
Netherlands | 49,570 |  | 47,274 |
Rest of the world | 106,292 |  | 114,966 |
| 1,803,146 |  | 1,782,300 |
Disclosure of revenue information based on services provided by the Company | The following table provides revenue information based on services provided by the Company for the year ended September 30:
| 2023 | 2022
| $ | $
Managed IT and business process services | 7,674,460 |  | 6,980,988 |
Business and strategic IT consulting and systems integration services | 6,621,900 |  | 5,886,213 |
| 14,296,360 |  | 12,867,201 |

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