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Financial instruments
12 Months Ended
Sep. 30, 2024
Financial Instruments [Abstract]  
Financial instruments Financial instruments
FAIR VALUE MEASUREMENTS
Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.
Valuation techniques used to value financial instruments are as follows:
-    The fair value of the 2014 U.S. Senior Notes, the 2021 U.S. Senior Notes, the 2021 CAD Senior Notes, the 2024 CAD Senior Notes, the unsecured committed revolving credit facility, the unsecured committed term loan credit facility and the other long-term debt is estimated by discounting expected cash flows at rates currently offered to the Company for debts of the same remaining maturities and conditions;
-    The fair value of long-term bonds included in funds held for clients and in long-term investments is determined by discounting the future cash flows using observable inputs, such as interest rate yield curves or credit spreads, or according to similar transactions on an arm's-length basis;
-    The fair value of foreign currency forward contracts is determined using forward exchange rates at the end of the reporting period;
-    The fair value of cross-currency swaps is determined based on market data (primarily yield curves, exchange rates and interest rates) to calculate the present value of all estimated cash flows;
-    The fair value of cash, cash equivalents and cash included in funds held for clients and short-term investments included in current financial assets is determined using observable quotes; and
-    The fair value of deferred compensation plan assets within long-term financial assets is based on observable price quotations and net assets values at the reporting date.
As at September 30, 2024, there were no changes in valuation techniques.
The following table presents the financial liabilities included in the long-term debt (Note 14) measured at amortized cost categorized using the fair value hierarchy.
As at September 30, 2024 As at September 30, 2023
Level Carrying amount Fair value Carrying amount Fair value
       $ $ $ $
2014 U.S. Senior Notes Level 2     473,808  464,806 
2021 U.S. Senior Notes Level 2 1,342,758  1,223,120  1,342,714  1,132,649 
2021 CAD Senior Notes Level 2 597,212  564,768  596,550  503,984 
2024 CAD Senior Notes Level 2 746,144  759,375  —  — 
Other long-term debt Level 2 2,194  2,119  10,363  9,839 
2,688,308  2,549,382  2,423,435  2,111,278 
For the remaining financial assets and liabilities measured at amortized cost, the carrying values approximate the fair values of the financial instruments given their short term maturity.
32.    Financial instruments (continued)
FAIR VALUE MEASUREMENTS (CONTINUED)
The following table presents financial assets and liabilities measured at fair value categorized using the fair value hierarchy:
Level As at September 30, 2024 As at September 30, 2023
$ $
 Financial assets
FVTE
Cash and cash equivalents Level 2 1,461,145  1,568,291 
Cash included in funds held for clients (Note 5)
Level 2 233,584  269,792 
Deferred compensation plan assets (Note 11)
Level 1 112,270  88,076 

1,806,999  1,926,159 
Derivative financial instruments designated as
     hedging instruments
Current derivative financial instruments included in current financial assets Level 2
Cross-currency swaps
  83,626 
Foreign currency forward contracts
5,055  12,505 
Long-term derivative financial instruments (Note 11)
Level 2
Cross-currency swaps
  16,130 
Foreign currency forward contracts 2,644  5,875 

7,699  118,136 
FVOCI
Short-term investments included in current financial assets Level 2 3,279  7,332 
Long-term bonds included in funds held for clients (Note 5)
Level 2 223,196  138,935 
Long-term investments (Note 11)
Level 2 24,209  17,113 
250,684  163,380 
 Financial liabilities
 Derivative financial instruments designated as
      hedging instruments
Current derivative financial instruments Level 2
Cross-currency swaps
  2,183 
Foreign currency forward contracts
13,073  2,330 
Long-term derivative financial instruments Level 2
Cross-currency swaps
9,500  — 
Foreign currency forward contracts
10,204  1,700 
32,777  6,213 
There have been no transfers between Level 1 and Level 2 for the years ended September 30, 2024 and 2023.
32.    Financial instruments (continued)
MARKET RISK
Market risk incorporates a range of risks. Movements in risk factors, such as interest rate risk and currency risk, affect the fair values of financial assets and liabilities.
Interest rate risk
The Company is exposed to interest rate risk on its unsecured committed revolving credit facility carrying amount.
The Company analyzes its interest rate risk exposure on an ongoing basis using various scenarios to simulate refinancing or the renewal of existing positions. Based on these scenarios, a change in the interest rate of 1% would not have had a significant impact on net earnings as of September 30, 2024, considering that the 2014 U.S. Senior Notes were fully repaid earlier in 2024, no amounts have been drawn on the unsecured committed revolving credit facility and all other outstanding debts bear fixed interest rates.
Currency risk
The Company operates internationally and is exposed to risk from changes in foreign currency exchange rates. The Company mitigates this risk principally through foreign currency denominated debt and derivative financial instruments, which includes foreign currency forward contracts and cross-currency swaps.
The Company hedges a portion of the translation of the Company’s net investments in its U.S. operations into Canadian dollar, with Senior U.S. unsecured notes.
The Company also hedges a portion of the translation of the Company’s net investments in its European operations with cross-currency swaps.
Finally, the Company enters into foreign currency forward contracts to hedge the variability in various foreign currency exchange rates on future revenues. Hedging relationships are designated and documented at inception and quarterly effectiveness assessments are performed during the year.
32.    Financial instruments (continued)
MARKET RISK (CONTINUED)
Currency risk (continued)
As of September 30, 2024, the 2021 U.S. Senior Notes of a carrying value of $1,342,758,000 and a nominal amount of $1,351,500,000 are designated as hedging instruments to hedge portions of the Company’s net investments in its U.S. operations.
The following tables summarize the cross-currency swap agreements that the Company had entered into in order to manage its currency:
As at
September 30, 2024
As at
September 30, 2023
Receive Notional Receive Rate Pay Notional Pay rate Maturity Fair value Fair value
$ $
Hedges of net investments in European operations
$1,270,000
From 1.62% to 4.15%
€866,365
From (0.14)% to 3.70%
From September 2027 to 2029 (7,806) 22,966 
$136,274
From 3.57% to 3.63%
£75,842
From 2.67% to 2.80%
September 2024   11,972 
$80,000
4.15%
kr609,940
From 3.49% to 3.51%
September 2029 (1,694) 12,087 
Hedges of net investments in European operations and cash flow hedges on unsecured committed term loan credit facility
U.S.$500,000
SOFR 1 month +1.10%
€443,381
From 1.14% to 1.22%
December 2023   44,386 
Cash flow hedges of 2014 U.S. Senior Notes
U.S.$215,000
From 3.74% to 4.06%
$284,793
From 3.49% to 3.81%
September 2024   6,163 
Total (9,500) 97,574 
During the year ended September 30, 2024, the Company entered into Canadian dollar to euro fixed for fixed cross-currency swap agreements for a notional amount of $670,000,000, related to the 2024 CAD Senior Notes which have maturity dates of September 2027 and September 2029. The cross-currency swaps were designated as hedging instruments on the Company’s net investment in European operations. In addition, during the year ended September 30, 2024, the Company entered into Canadian dollar to Swedish krona fixed for fixed cross-currency swap agreements for a notional amount of $80,000,000, related to the 2024 CAD Senior Notes which has a maturity date of September 2029. The cross-currency swaps were designated as hedging instruments on the Company’s net investment in Swedish operations.
During the year ended September 30, 2024, the Company settled cross-currency swaps with a notional amount of $954,832,000 for a net gain of $38,943,000 for which $7,811,000 related to the cash flow hedge was recorded in net finance costs and $31,132,000 related to the net investment hedge was recognized in other comprehensive income and will be transferred to earnings when the net investment is disposed of.
32.    Financial instruments (continued)
MARKET RISK (CONTINUED)
Currency risk (continued)
As at September 30, 2024, the Company held foreign currency forward contracts to hedge exposures to changes in foreign currency, which have the following notional, average contract rates and maturities:
Average contract rates
As at
September 30, 2024
As at
September 30, 2023
Foreign currency forward contracts
Notional
Less than one year
More than one year
Fair value
Fair value
$ $
USD/INR
U.S.$359,901 85.23 88.92 2,091  (973)
CAD/INR
$381,045 64.11 65.75 314  4,497 
EUR/INR
€112,863 94.45 99.84 (1,156) 5,076 
GBP/INR
£107,169 106.93 112.11 (8,700) 3,501 
SEK/INR
kr157,427 8.18 8.67 (720) (33)
GBP/EUR
£202,819 1.18 (5,763) 649 
EUR/MAD
€22,947 10.66 (548) 135 
EUR/CZK
€16,771 24.64 25.05 (473) (92)
Others
$65,784 (623) 1,590 
Total (15,578) 14,350 
The following table details the Company's sensitivity to a 10% strengthening of the euro, the U.S. dollar, the British pound and the Swedish krona, foreign currency rates on net earnings and on other comprehensive income (loss). The sensitivity analysis on net earnings presents the impact of foreign currency denominated financial instruments and adjusts their translation at period end for a 10% strengthening in foreign currency rates. The sensitivity analysis on other comprehensive income (loss) presents the impact of a 10% strengthening in foreign currency rates on the fair value of foreign currency forward contracts designated as cash flow hedges and on net investment hedges.
2024 2023
euro
impact
U.S. dollar
 impact
British pound impact Swedish
krona impact
euro
impact
U.S. dollar
 impact
British pound impact Swedish
krona impact
$ $ $ $ $ $ $ $
Increase in net
   earnings
150  1,359  1,179  521  1,384  3,598  692  466 
 Decrease in other
   comprehensive income (loss)
(174,239) (180,405) (17,269) (9,631) (155,000) (190,539) (29,436) (7,005)
LIQUIDITY RISK
Liquidity risk that an entity will encounter difficulty in meeting obligations associated with financial liabilities that are settled by delivering cash or another financial assets. The Company’s activities are financed through a combination of the cash flows from operations, borrowing under existing unsecured committed revolving credit facility, the issuance of debt and the issuance of equity. One of management’s primary goals is to maintain an optimal level of liquidity through the active management of the assets and liabilities as well as the cash flows. The Company regularly monitors its cash forecasts to ensure it has sufficient flexibility under its available liquidity to meet its obligations.
32.    Financial instruments (continued)
LIQUIDITY RISK (CONTINUED)
The following tables summarize the carrying amount and the contractual maturities of both the interest and principal portion of financial liabilities. All amounts contractually denominated in foreign currency are presented in Canadian dollar equivalent amounts using the period-end spot rate or floating rate.
As at September 30, 2024
Carrying amount
Contractual cash flows
Less than
one year
Between one and
three years
Between
three and five years
Beyond
five years
$
$
$
$
$
$
Non-derivative financial liabilities
Accounts payable and accrued liabilities 999,790  999,790  999,790  —  —  — 
Accrued compensation and employee-related
   liabilities
1,165,903  1,165,903  1,165,903  —  —  — 
2021 U.S. Senior Notes 1,342,758  1,462,053  24,191  847,526  24,868  565,468 
2021 CAD Senior Notes 597,212  650,400  12,600  25,200  612,600  — 
2024 CAD Senior Notes 746,144  879,191  30,623  361,245  487,323  — 
Lease liabilities 620,095  697,298  173,061  254,475  166,326  103,436 
Other long-term debt 2,194  2,312  1,028  823  197  264 
Clients’ funds obligations 504,515  504,515  504,515  —  —  — 
 Derivative financial liabilities
Cash flow hedges of future revenue
23,277 
Outflow
744,758  186,439  545,077  13,242  — 
(Inflow)
(758,162) (175,510) (568,052) (14,600) — 
Cross-currency swaps
9,500 
Outflow
1,496,435  26,090  353,834  1,116,511  — 
(Inflow)
(1,518,971) (40,681) (381,060) (1,097,230) — 
6,011,388  6,325,522  2,908,049  1,439,068  1,309,237  669,168 
As at September 30, 2023
Carrying amount
Contractual cash flows
Less than
one year
Between one and
three years
Between
three and five years
Beyond
five years
$
$
$
$
$
$
Non-derivative financial liabilities
Accounts payable and accrued liabilities 924,659  924,659  924,659  —  —  — 
Accrued compensation and employee-related
   liabilities
1,100,566  1,100,566  1,100,566  —  —  — 
2014 U.S. Senior Notes 473,808  492,722  492,722  —  —  — 
2021 U.S. Senior Notes 1,342,714  1,488,774  24,233  860,746  24,910  578,885 
2021 CAD Senior Notes 596,550  663,000  12,600  25,200  625,200  — 
Unsecured committed term loan credit
   facility
676,886  687,419  687,419  —  —  — 
Lease liabilities 641,963  722,284  221,877  238,009  139,275  123,123 
Other long-term debt 10,363  10,448  8,353  1,328  449  318 
Clients’ funds obligations 493,638  493,638  493,638  —  —  — 
 Derivative financial liabilities
Cash flow hedges of future revenue 4,030 
Outflow
328,455  155,450  163,091  9,914  — 
(Inflow)
(331,954) (154,116) (166,967) (10,871) — 
Cross-currency swaps 2,183 
Outflow
93,311  93,311  —  —  — 
(Inflow)
(91,353) (91,353) —  —  — 
6,267,360  6,581,969  3,969,359  1,121,407  788,877  702,326 
32.    Financial instruments (continued)
LIQUIDITY RISK (CONTINUED)
As at September 30, 2024, the Company held cash and cash equivalents, funds held for clients, short-term investments and long-term investments of $1,995,413,000 ($2,081,463,000 as at September 30, 2023). The Company also had available $1,496,355,000 in unsecured committed revolving credit facility ($1,495,858,000 as at September 30, 2023). As at September 30, 2024, trade accounts receivable amounted to $1,117,712,000 (Note 4) ($1,152,880,000 as at September 30, 2023). Given the Company’s available liquid resources as compared to the timing of the payments of liabilities, management assesses the Company’s liquidity risk to be low.
CREDIT RISK
The Company takes on exposure to credit risk, which is the risk that a counterparty will be unable to pay amounts in full when due. Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, accounts receivable, work in progress, long-term investments and derivative financial instruments with a positive fair value. The maximum exposure of credit risk is generally represented by the carrying amount of these items reported on the consolidated balance sheets.
The Company is exposed to credit risk in connection with long-term investments through the possible inability of borrowers to meet the terms of their obligations. The Company mitigates this risk by investing primarily in high credit quality corporate and government bonds with a credit rating of A- or higher. The application of the low credit exemption had no material impact on the Company's consolidated financial statements.
The Company has accounts receivable derived from clients engaged in various industries including government; financial services; manufacturing, retail and distribution; communications and utilities; and health that are not concentrated in any specific geographic area. These specific industries may be affected by economic factors that may impact trade accounts receivable. However, management does not believe that the Company is subject to any significant credit risk in view of the Company’s large and diversified client base and that any single industry or geographic region represents a significant credit risk to the Company. Historically, the Company has not made any significant write-offs and had low bad debt ratios. The application of the simplified approach to measure expected credit losses for trade accounts receivable and work in progress had no material impact on the Company's consolidated financial statements.
The following table sets forth details of the age of trade accounts receivable that are past due:
2024 2023
$
$
Not past due 1,005,651  1,034,795 
Past due 1-30 days 71,445  82,536 
Past due 31-60 days 18,352  17,630 
Past due 61-90 days 11,957  9,925 
Past due more than 90 days 13,367  10,913 
1,120,772  1,155,799 
Allowance for doubtful accounts (3,060) (2,919)
1,117,712  1,152,880 
In addition, the exposure to credit risk of cash, cash equivalents and cash included in funds held for clients and derivatives financial instruments is limited given that the Company deals mainly with a diverse group of high-grade financial institutions and that derivatives agreements are generally subject to master netting agreements, such as the International Swaps and Derivatives Association, which provide for net settlement of all outstanding contracts with the counterparty in case of an event of default.