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Summary of material accounting policies (Tables)
12 Months Ended
Sep. 30, 2024
Disclosure Of Material Accounting Policies [Abstract]  
Disclosure of detailed information about property, plant and equipment
Buildings
10 to 40 years
Leasehold improvements Lesser of the useful life or lease term
Furniture, fixtures and equipment
3 to 10 years
Computer equipment
3 to 5 years
Land and
buildings
Leasehold improvements Furniture, fixtures and equipment Computer equipment Total
$ $ $ $ $
 Cost
As at September 30, 2023 81,381  256,804  149,271  620,371  1,107,827 
 Additions
6,032  17,724  12,253  72,515  108,524 
 Additions - business acquisitions (Note 27)
—  96  196  1,086  1,378 
 Disposals/retirements
(10,236) (27,142) (19,273) (86,710) (143,361)
 Foreign currency translation adjustment 3,353  5,768  2,754  17,057  28,932 
As at September 30, 2024 80,530  253,250  145,201  624,319  1,103,300 
 Accumulated depreciation
As at September 30, 2023 26,979  165,260  94,710  431,602  718,551 
 Depreciation expense (Note 24)
2,550  28,974  12,988  90,306  134,818 
 Impairment (Note 24)
115  1,966  465  149  2,695 
 Disposals/retirements
(4,985) (26,945) (19,273) (86,710) (137,913)
 Foreign currency translation adjustment
1,324  4,284  1,368  11,350  18,326 
As at September 30, 2024 25,983  173,539  90,258  446,697  736,477 
Net carrying amount as at September 30, 2024 54,547  79,711  54,943  177,622  366,823 
Land and
buildings
Leasehold improvements Furniture, fixtures and equipment Computer equipment Total
$ $ $ $ $
 Cost
As at September 30, 2022 77,371  262,972  152,083  598,725  1,091,151 
 Additions 1,933  29,301  16,145  111,011  158,390 
 Disposals/retirements
(167) (39,269) (20,477) (100,769) (160,682)
 Foreign currency translation adjustment 2,244  3,800  1,520  11,404  18,968 
As at September 30, 2023 81,381  256,804  149,271  620,371  1,107,827 
 Accumulated depreciation
As at September 30, 2022 23,467  170,647  101,302  426,127  721,543 
 Depreciation expense (Note 24)
3,234  28,697  12,675  98,759  143,365 
 Impairment (Note 24)
—  2,163  423  —  2,586 
 Disposals/retirements
(167) (39,269) (20,477) (100,769) (160,682)
 Foreign currency translation adjustment
445  3,022  787  7,485  11,739 
As at September 30, 2023 26,979  165,260  94,710  431,602  718,551 
Net carrying amount as at September 30, 2023 54,402  91,544  54,561  188,769  389,276 
Disclosure of estimated useful lives of intangible assets
Software
1 to 8 years
Business solutions
3 to 10 years
Client relationships and backlog
5 to 7 years
Software
Software internally developed
Business solutions acquired Business solutions internally developed Client relationships
and backlog
Total
$ $ $ $ $ $
 Cost
As at September 30, 2023 228,673  110,225  90,139  841,740  1,248,069  2,518,846 
Additions
50,534  7,720  —  100,810  —  159,064 
Business acquisitions (Note 27) 69  —  —  —  124,330  124,399 
Disposals/retirements
(26,301) (5,806) (9,672) (20,221) —  (62,000)
Foreign currency translation adjustment
3,203  931  1,309  5,968  39,762  51,173 
As at September 30, 2024 256,178  113,070  81,776  928,297  1,412,161  2,791,482 
 Accumulated amortization and
    impairment
As at September 30, 2023 175,238  75,187  67,954  474,462  1,102,902  1,895,743 
Amortization expense (Note 24)
40,088  14,810  3,838  77,701  49,304  185,741 
Impairment (Note 24)
1,439  131  —  10,004  —  11,574 
Disposals/retirements
(26,301) (5,806) (9,672) (20,221) —  (62,000)
Foreign currency translation adjustment
2,647  666  1,200  2,517  34,819  41,849 
As at September 30, 2024 193,111  84,988  63,320  544,463  1,187,025  2,072,907 
Net carrying amount as at September 30,
    2024
63,067  28,082  18,456  383,834  225,136  718,575 
Software
Software internally developed
Business solutions acquired Business solutions internally developed Client relationships
and backlog
Total
$ $ $ $ $ $
 Cost
As at September 30, 2022 238,940  104,486  78,580  734,021  1,231,393  2,387,420 
Additions
33,963  9,130  19,811  111,894  —  174,798 
Business acquisitions (Note 27b)
—  —  —  —  (8,951) (8,951)
Disposals/retirements
(49,103) (3,900) (9,002) —  —  (62,005)
Foreign currency translation adjustment
4,873  509  750  (4,175) 25,627  27,584 
As at September 30, 2023 228,673  110,225  90,139  841,740  1,248,069  2,518,846 
 Accumulated amortization and
     impairment
As at September 30, 2022 189,639  65,323  73,094  408,298  1,035,107  1,771,461 
Amortization expense (Note 24)
30,475  13,421  3,274  69,053  47,824  164,047 
Disposals/retirements
(49,103) (3,900) (9,002) —  —  (62,005)
Foreign currency translation adjustment
4,227  343  588  (2,889) 19,971  22,240 
As at September 30, 2023 175,238  75,187  67,954  474,462  1,102,902  1,895,743 
Net carrying amount as at September 30,
    2023
53,435  35,038  22,185  367,278  145,167  623,103