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Pay vs Performance Disclosure
number in Millions
 12 Months Ended
Jul. 31, 2024
USD ($)
Jul. 31, 2023
USD ($)
Jul. 31, 2022
USD ($)
Jul. 31, 2021
USD ($)
Pay vs Performance Disclosure        
Pay vs Performance Disclosure, Table
Value of Initial Fixed $100 Investment Based on:(4)
Fiscal Year
Summary Compensation Table Total for CEO
($)(1)
Compensation Actually Paid to CEO
($)(2)
Average Summary Compensation Table Total for Non-CEO NEOs
($)(3)
Average Compensation Actually Paid to Non-CEO NEOs
($)(2)
Company Total Stockholder Return
Peer Group Total Stockholder Return(5)
Net Income (Loss)
(in thousands)
Annual Recurring Revenue
(in millions)(6)
202411,265,43823,190,4344,182,6679,526,790127.55135.95(4,700)864
20239,550,49211,214,0923,940,3334,859,55372.09123.74(111,855)761
202210,084,9782,928,9356,354,3503,092,85666.05104.47(180,431)683
2021
8,234,8347,315,8423,007,1992,810,77597.91147.98(66,507)575
      
Company Selected Measure Name Annual Recurring Revenue      
Named Executive Officers, Footnote Our principal executive officer for all covered fiscal years was our CEO, Mr. Rosenbaum, and we have referred to him as our CEO throughout this disclosure.
2021202220232024
Jeff CooperJohn MullenJohn MullenJohn Mullen
Winston KingJeff CooperJeff CooperJeff Cooper
Priscilla HungWinston KingWinston KingWinston King
Frank O’DowdPriscilla HungPriscilla HungPriscilla Hung
Frank O’Dowd
      
Peer Group Issuers, Footnote Our peer group (the “Peer Group”) is comprised of the S&P Software & Services Select Industry Index, as disclosed in our annual report pursuant to Section 229.201(e)(1)(ii) of Regulation S-K.      
PEO Total Compensation Amount $ 11,265,438 $ 9,550,492 $ 10,084,978 $ 8,234,834
PEO Actually Paid Compensation Amount $ 23,190,434 11,214,092 2,928,935 7,315,842
Adjustment To PEO Compensation, Footnote We have made adjustments to the Summary Compensation Table totals—as prescribed by Item 402(v) of Regulation S-K—to calculate the amounts disclosed above as “compensation actually paid.” These adjustments are disclosed in the tables following footnote (6) below under the caption, “Adjustments to Determine Compensation Actually Paid.” Fair value or change in fair value, as applicable, of equity awards in the “Compensation Actually Paid” columns was determined by reference to: (i) for Time-Vesting RSUs, the closing price per share on the applicable year-end date(s) or, in the case of vesting dates, the closing price per share on the applicable vesting date(s); (ii) for Performance-Vesting RSUs, the same valuation methodology as Time-Vesting RSUs in the immediately preceding clause, except that the year-end values are multiplied by the probability of achievement of the applicable performance objective as of the applicable date; and (iii) for RSUs subject to performance-based vesting conditions tied to total stockholder return as granted prior to fiscal year 2021 and during fiscal year 2024 (including PSU Kickers for Messrs. Rosenbaum and Mullen), as applicable, estimated fair values of such unvested awards using a Monte Carlo simulation model as of each relevant measurement date in fiscal years 2021 to 2024, as applicable. For additional information on the assumptions used to calculate the valuation of these awards, see the Notes to Consolidated Financial Statements in our Annual Report on Form 10-K for the fiscal year ended July 31, 2024 and prior fiscal years.
Compensation actually paid to our CEO represents the “Total” compensation reported in the Summary Compensation Table for the applicable fiscal year, as adjusted as follows:
2021202220232024
Summary Compensation Table Total for CEO(1)
$8,234,834$10,084,978$9,550,492$11,265,438
Subtract Grant Date Fair Value of Option Awards and Stock Awards Granted in Fiscal Year(2)
$(6,627,872)$(8,474,034)$(7,851,062)$(9,594,557)
Add Fair Value at Fiscal Year-End of Outstanding and Unvested Option Awards and Stock Awards Granted in Fiscal Year(3)
$6,480,263$5,558,182$9,157,761$11,601,927
Adjust for Change in Fair Value of Outstanding and Unvested Option Awards and Stock Awards Granted in Prior Fiscal Years(3)
$(1,071,147)$(4,253,689)$403,027$7,682,497
Adjust for Fair Value at Vesting of Option Awards and Stock Awards Granted in Fiscal Year That Vested During Fiscal Year(3)
$656,767$600,823$795,456$1,127,128
Adjust for Change in Fair Value as of Vesting Date of Option Awards and Stock Awards Granted in Prior Fiscal Years For Which Applicable Vesting Conditions Were Satisfied During Fiscal Year(3)
$(357,003)$(587,325)$(841,582)$1,108,001
Subtract Fair Value as of Prior Fiscal Year-End of Option Awards and Stock Awards Granted in Prior Fiscal Years That Failed to Meet Applicable Vesting Conditions During Fiscal Year(3)
$—$—$—$—
Add Value of Dividends or other Earnings Paid on Stock or Option Awards not Otherwise Reflected in Fair Value or Total Compensation$—$—$—$—
Compensation Actually Paid$7,315,842$2,928,935$11,214,092$23,190,434
(1)We have not reported any amounts in our Summary Compensation Table with respect to “Change in Pension and Non-qualified Deferred Compensation” and, accordingly, the adjustments with respect to such items prescribed by the pay-versus-performance rules are not relevant to our analysis and no adjustments have been made.
(2)The amounts reflect the aggregate grant-date fair value reported in the “Stock Awards” and “Option Awards” columns in the Summary Compensation Table for the applicable year.
(3)In accordance with Item 402(v) requirements, the fair values of unvested and outstanding equity awards to our CEO were remeasured as of the end of each fiscal year, and as of each vesting date, during the years displayed in the table above. We approached the determination of fair value in the same way as we historically have determined fair value and fair values as of each measurement date were determined using valuation assumptions and methodologies (including expected term, volatility, dividend yield, and risk-free interest rates) that are generally consistent with those used to estimate fair value at grant under US GAAP.
      
Non-PEO NEO Average Total Compensation Amount $ 4,182,667 3,940,333 6,354,350 3,007,199
Non-PEO NEO Average Compensation Actually Paid Amount $ 9,526,790 4,859,553 3,092,856 2,810,775
Adjustment to Non-PEO NEO Compensation Footnote We have made adjustments to the Summary Compensation Table totals—as prescribed by Item 402(v) of Regulation S-K—to calculate the amounts disclosed above as “compensation actually paid.” These adjustments are disclosed in the tables following footnote (6) below under the caption, “Adjustments to Determine Compensation Actually Paid.” Fair value or change in fair value, as applicable, of equity awards in the “Compensation Actually Paid” columns was determined by reference to: (i) for Time-Vesting RSUs, the closing price per share on the applicable year-end date(s) or, in the case of vesting dates, the closing price per share on the applicable vesting date(s); (ii) for Performance-Vesting RSUs, the same valuation methodology as Time-Vesting RSUs in the immediately preceding clause, except that the year-end values are multiplied by the probability of achievement of the applicable performance objective as of the applicable date; and (iii) for RSUs subject to performance-based vesting conditions tied to total stockholder return as granted prior to fiscal year 2021 and during fiscal year 2024 (including PSU Kickers for Messrs. Rosenbaum and Mullen), as applicable, estimated fair values of such unvested awards using a Monte Carlo simulation model as of each relevant measurement date in fiscal years 2021 to 2024, as applicable. For additional information on the assumptions used to calculate the valuation of these awards, see the Notes to Consolidated Financial Statements in our Annual Report on Form 10-K for the fiscal year ended July 31, 2024 and prior fiscal years.
Average compensation actually paid to our non-CEO NEOs represents the “Total” compensation reported in the Summary Compensation Table for the applicable fiscal year, as adjusted as follows:
2021202220232024
Summary Compensation Table Total for non-CEO NEOs(1)
$3,007,199$6,354,350$3,940,333$4,182,667
Subtract Grant Date Fair Value of Option Awards and Stock Awards Granted in Fiscal Year(2)
$(2,274,596)$(5,568,306)$(3,061,945)$(3,411,357)
Add Fair Value at Fiscal Year-End of Outstanding and Unvested Option Awards and Stock Awards Granted in Fiscal Year(3)
$2,167,180$3,235,840$3,571,601$4,125,130
Adjust for Change in Fair Value of Outstanding and Unvested Option Awards and Stock Awards Granted in Prior Fiscal Years(3)
$(228,438)$(594,349)$251,249$3,659,623
Adjust for Fair Value at Vesting of Option Awards and Stock Awards Granted in Fiscal Year That Vested During Fiscal Year(3)
$219,589$342,075$310,205$400,716
Adjust for Change in Fair Value as of Vesting Date of Option Awards and Stock Awards Granted in Prior Fiscal Years For Which Applicable Vesting Conditions Were Satisfied During Fiscal Year(3)
$(80,159)$(104,446)$(151,890)$570,011
Subtract Fair Value as of Prior Fiscal Year-End of Option Awards and Stock Awards Granted in Prior Fiscal Years That Failed to Meet Applicable Vesting Conditions During Fiscal Year(3)
$—$(572,308)$—$—
Add Value of Dividends or other Earnings Paid on Stock or Option Awards not Otherwise Reflected in Fair Value or Total Compensation$—$—$—$—
Compensation Actually Paid$2,810,775$3,092,856$4,859,553$9,526,790
(1)We have not reported any amounts in our Summary Compensation Table with respect to “Change in Pension and Non-qualified Deferred Compensation” and, accordingly, the adjustments with respect to such items prescribed by the pay-versus-performance rules are not relevant to our analysis and no adjustments have been made.
(2)The amounts reflect the aggregate grant-date fair value reported in the “Stock Awards” and “Option Awards” columns in the Summary Compensation Table for the applicable year.
(3)In accordance with Item 402(v) requirements, the fair values of unvested and outstanding equity awards to our non-CEO NEOs were remeasured as of the end of each fiscal year, and as of each vesting date, during the years displayed in the table above. We approached the determination of fair value in the same way as we historically have determined fair value and fair values as of each measurement date were determined using valuation assumptions and methodologies (including expected term, volatility, dividend yield, and risk-free interest rates) that are generally consistent with those used to estimate fair value at grant under US GAAP.
      
Compensation Actually Paid vs. Total Shareholder Return
7223
      
Compensation Actually Paid vs. Net Income
7227
      
Compensation Actually Paid vs. Company Selected Measure
7225
      
Total Shareholder Return Vs Peer Group
7223
      
Tabular List, Table Annual Recurring Revenue;
•Adjusted Non-GAAP Operating Income (Loss);
•Strategic Scorecard Performance; and
•Stock Price (for Messrs. Rosenbaum and Mullen)*.
      
Total Shareholder Return Amount $ 127.55 72.09 66.05 97.91
Peer Group Total Shareholder Return Amount 135.95 123.74 104.47 147.98
Net Income (Loss) $ (4,700,000) $ (111,855,000) $ (180,431,000) $ (66,507,000)
Company Selected Measure Amount 864 761 683 575
PEO Name Mr. Rosenbaum      
Additional 402(v) Disclosure Our non-CEO NEOs for the fiscal years ended July 31, 2021, July 31, 2022, July 31, 2023 and July 31, 2024 are set forth in the second summary table provided below under the caption, “Adjustments to Determine Compensation Actually Paid.”Assumes $100 invested on July 31, 2020 in stock or index, including reinvestment of dividends.We selected Annual Recurring Revenue (on a constant currency basis) as the Company-Selected Measure given its inclusion in our quarterly earnings releases and as a financial target in our bonus program and certain equity awards for our management team.Stock price is a driver of CAGR for Messr. Rosenbaum’s and Mullen’s PSU Kickers.      
Measure:: 1        
Pay vs Performance Disclosure        
Name •Annual Recurring Revenue      
Measure:: 2        
Pay vs Performance Disclosure        
Name •Adjusted Non-GAAP Operating Income (Loss);      
Measure:: 3        
Pay vs Performance Disclosure        
Name Strategic Scorecard Performance;      
Measure:: 4        
Pay vs Performance Disclosure        
Name Stock Price (for Messrs. Rosenbaum and Mullen)*      
PEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount $ (9,594,557) $ (7,851,062) $ (8,474,034) $ (6,627,872)
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 11,601,927 9,157,761 5,558,182 6,480,263
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 7,682,497 403,027 (4,253,689) (1,071,147)
PEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 1,127,128 795,456 600,823 656,767
PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 1,108,001 (841,582) (587,325) (357,003)
PEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 0 0 0 0
PEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 0 0 0 0
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 3,411,357 3,061,945 5,568,306 2,274,596
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 4,125,130 3,571,601 3,235,840 2,167,180
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 3,659,623 251,249 (594,349) (228,438)
Non-PEO NEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 400,716 310,205 342,075 219,589
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 570,011 (151,890) (104,446) (80,159)
Non-PEO NEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 0 0 (572,308) 0
Non-PEO NEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount $ 0 $ 0 $ 0 $ 0