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OPERATING SEGMENT | 12 Months Ended
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Dec. 31, 2019
OPERATING SEGMENT |
OPERATING SEGMENT | 33. OPERATING SEGMENT The Group has four primary reportable segments, namely mobile, consumer, enterprise, and WIB. The mobile segment provides mobile voice, SMS, value added services, and mobile broadband. The consumer segment provides Indihome (bundled services of fixed wireline, pay TV and internet) and other telecommunication services to home customers. The enterprise segment provides end-to-end solution to corporate and institutions. The WIB segment provides interconnection services, leased lines, satellite, VSAT, broadband access, information technology services, data and internet services to Other Licensed Operator companies and institutions. Other segment represents Digital Service Operating Segment that does not meet the disclosure requirements for a reportable segment. There is no operating segments have been aggregated to form the reportable segments. Management monitors the operating results of the business units separately for the purpose of making decisions about resource allocation and performance assessment. Segment performance is evaluated based on operating profit or loss and is measured on the basis of Indonesian Financial Accounting Standards which differ from IFRS primarily in the accounting for land rights. However, the financing activities and income taxes are managed on a group basis and not separately monitored and allocated to operating segments. Segment revenues and expenses include transactions between operating segments and are accounted at prices that management believes represent market prices.
|  | 2017
|  |  |  |  |  |  |  |  |  |  |  | Total |  | Adjustments & |  | Total
|  | Mobile |  | Consumer |  | Enterprise |  | WIB |  | Others |  | Segment |  | eliminations |  | consolidated
Segment results |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
External revenues |  | 90,073 |  | 11,105 |  | 19,130 |  | 7,439 |  | 126 |  | 127,873 |  | 383 |  | 128,256
Inter-segment revenues |  | 3,086 |  | 287 |  | 16,801 |  | 15,305 |  | 602 |  | 36,081 |  | (36,081) |  | —
Total segment revenues |  | 93,159 |  | 11,392 |  | 35,931 |  | 22,744 |  | 728 |  | 163,954 |  | (35,698) |  | 128,256
Segment expenses |  | (53,834) |  | (11,923) |  | (35,680) |  | (17,944) |  | (1,049) |  | (120,430) |  | 36,076 |  | (84,354)
Segment results |  | 39,325 |  | (531) |  | 251 |  | 4,800 |  | (321) |  | 43,524 |  | 378 |  | 43,902
Other information |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Capital expenditures |  | (15,134) |  | (6,544) |  | (3,637) |  | (7,120) |  | (11) |  | (32,446) |  | (708) |  | (33,154)
Depreciation and amortization |  | (13,560) |  | (2,839) |  | (2,136) |  | (2,382) |  | (22) |  | (20,939) |  | 462 |  | (20,477)
Provision recognized in current period |  | (291) |  | (385) |  | (668) |  | (127) |  | (2) |  | (1,473) |  | (21) |  | (1,494)
|  | 2018
|  |  |  |  |  |  |  |  |  |  |  | Total |  | Adjustments & |  | Total
|  | Mobile |  | Consumer |  | Enterprise |  | WIB |  | Others |  | Segment |  | eliminations |  | consolidated
Segment results |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
External revenues |  | 85,338 |  | 13,891 |  | 21,054 |  | 10,084 |  | 130 |  | 130,497 |  | 291 |  | 130,788
Inter-segment revenues |  | 3,880 |  | 2,290 |  | 17,995 |  | 16,678 |  | 886 |  | 41,729 |  | (41,729) |  | —
Total segment revenues |  | 89,218 |  | 16,181 |  | 39,049 |  | 26,762 |  | 1,016 |  | 172,226 |  | (41,438) |  | 130,788
Segment expenses |  | (55,449) |  | (15,531) |  | (37,833) |  | (20,634) |  | (1,073) |  | (130,520) |  | 38,265 |  | (92,255)
Segment results |  | 33,769 |  | 650 |  | 1,216 |  | 6,128 |  | (57) |  | 41,706 |  | (3,173) |  | 38,533
Other information |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Capital expenditures |  | (14,373) |  | (6,958) |  | (5,325) |  | (6,321) |  | (18) |  | (32,995) |  | (625) |  | (33,620)
Depreciation and amortization |  | (13,095) |  | (3,060) |  | (2,128) |  | (3,146) |  | (21) |  | (21,450) |  | 8 |  | (21,442)
Provision recognized in current period |  | (438) |  | (438) |  | (764) |  | (71) |  | (5) |  | (1,716) |  | (363) |  | (2,079)
|  | 2019
|  |  |  |  |  |  |  |  |  |  |  | Total |  | Adjustments & |  | Total
|  | Mobile |  | Consumer |  | Enterprise |  | WIB |  | Others |  | Segment |  | eliminations |  | consolidated
Segment results |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
External revenues |  | 87,897 |  | 17,706 |  | 18,701 |  | 10,609 |  | 197 |  | 135,110 |  | 447 |  | 135,557
Inter-segment revenues |  | 3,163 |  | 786 |  | 16,834 |  | 16,265 |  | 1,289 |  | 38,337 |  | (38,337) |  | —
Total segment revenues |  | 91,060 |  | 18,492 |  | 35,535 |  | 26,874 |  | 1,486 |  | 173,447 |  | (37,890) |  | 135,557
Segment expenses |  | (56,864) |  | (15,904) |  | (36,768) |  | (21,111) |  | (1,546) |  | (132,193) |  | 40,630 |  | (91,563)
Segment results |  | 34,196 |  | 2,588 |  | (1,233) |  | 5,763 |  | (60) |  | 41,254 |  | 2,740 |  | 43,994
Other information |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Capital expenditures |  | (11,963) |  | (10,581) |  | (5,614) |  | (7,907) |  | (21) |  | (36,086) |  | (399) |  | (36,485)
Depreciation and amortization |  | (13,829) |  | (3,438) |  | (2,737) |  | (3,262) |  | (21) |  | (23,287) |  | (3,917) |  | (27,204)
Provision recognized in current period |  | (521) |  | (665) |  | (973) |  | (121) |  | (13) |  | (2,293) |  | 581 |  | (1,712)
Adjustments and eliminations:
|  | 2017 |  | 2018 |  | 2019
Segment results |  | 43,524 |  | 41,706 |  | 41,254
Operating loss of operating business |  | (786) |  | (798) |  | (599)
Other eliminations and adjustments |  | 1,195 |  | (2,063) |  | 1,739
IFRS reconciliation |  | (31) |  | (312) |  | 1,600
Consolidated operating income |  | 43,902 |  | 38,533 |  | 43,994
Geographic information:
|  | 2017 |  | 2018 |  | 2019
External revenues |  |  |  |  |  |
Indonesia |  | 125,970 |  | 127,442 |  | 130,979
Foreign countries |  | 2,286 |  | 3,346 |  | 4,578
Total |  | 128,256 |  | 130,788 |  | 135,557
The revenue information above is based on the location of the customers. There is no revenue from major customer which exceeds 10% of total revenues for the year ended December 31, 2019.
|  | 2017 |  | 2018 |  | 2019
Non-current operating assets |  |  |  |  |  |
Indonesia |  | 130,169 |  | 144,296 |  | 156,068
Foreign countries |  | 3,233 |  | 3,648 |  | 3,552
Total |  | 133,402 |  | 147,944 |  | 159,620
Non-current operating assets for this purpose consist of property and equipment and intangible assets.

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- Definition The entire disclosure for operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 8 -IssueDate 2019-01-01 -Section Disclosure -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2019-en-r&doctype=Standard&dita_xref=IFRS08_g20-24_TI -URIDate 2019-03-27 + Details
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