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OPERATING SEGMENT | 12 Months Ended
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Dec. 31, 2021
OPERATING SEGMENT |
OPERATING SEGMENT | 33. OPERATING SEGMENT The Group has four primary reportable segments, namely mobile, consumer, enterprise, and WIB. The mobile segment provides mobile voice, SMS, value added services, and mobile broadband. The consumer segment provides Indihome (bundled service of fixed wireline, pay TV, and internet) and other telecommunication services to home customers. The enterprise segment provides end-to-end solution to corporate and institutions. The WIB segment provides interconnection services, leased lines, satellite, Very Small Aperture Terminal (“VSAT”), broadband access, information technology services, data, and internet services to other licensed operator companies and institutions. Other segment provides digital content products (music and games), big data, Business to Business (“B2B”) Commerce, and financial services to individual and corporate customers. There is no operating segments that have been aggregated to form the reportable segments. Management monitors the operating results of the business units separately for the purpose of decisions making about resource allocation and performance assessment. Segment performance is evaluated based on operating profit or loss and is measured on the basis of Indonesian Financial Accounting Standards which differ from IFRS primarily in the accounting for land rights. However, the financing activities and income taxes are managed on a group basis and are not separately monitored and allocated to operating segments. Segment revenues and expenses include transactions between operating segments and are accounted at prices that management believes represent market prices. ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | 2019
​ | ​ | ​ |  | ​ |  | ​ |  | ​ |  | ​ |  | Total |  | Adjustments and |  | Total
​ |  | Mobile | ​ | Consumer | ​ | Enterprise | ​ | WIB | ​ | Others | ​ | segment | ​ | eliminations | ​ | consolidated
Segment results |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
External revenues |  | 87,897 |  | 17,706 |  | 18,701 |  | 10,609 |  | 197 |  | 135,110 |  | 447 |  | 135,557
Inter-segment revenues |  | 3,163 |  | 786 |  | 16,834 |  | 16,265 |  | 1,289 |  | 38,337 |  | (38,337) |  | —
Total segment revenues |  | 91,060 |  | 18,492 |  | 35,535 |  | 26,874 |  | 1,486 |  | 173,447 | ​ | (37,890) | ​ | 135,557
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Segment results |  | 34,196 |  | 2,588 |  | (1,233) |  | 5,763 |  | (60) |  | 41,254 |  | (2,955) |  | 38,299
Other information |  |  |  |  |  |  |  |  |  |  |  | ​ |  |  |  |
Capital expenditures |  | (11,963) |  | (10,581) |  | (5,614) |  | (7,907) |  | (21) |  | (36,086) |  | (399) |  | (36,485)
Depreciation and amortization |  | (14,233) |  | (3,529) |  | (2,744) |  | (3,264) |  | (21) |  | (23,791) |  | (3,413) |  | (27,204)
Provision recognized in current period |  | (521) |  | (665) |  | (973) |  | (121) |  | (13) |  | (2,293) |  | 581 |  | (1,712)
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | 2020
​ | ​ | ​ |  | ​ |  | ​ |  | ​ |  | ​ |  | Total |  | Adjustment and |  | Total
​ |  | Mobile | ​ | Consumer | ​ | Enterprise | ​ | WIB | ​ | Others | ​ | segment | ​ | elimination | ​ | consolidated
Segment results |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
External revenues |  | 83,720 |  | 20,957 |  | 17,729 |  | 13,501 |  | 219 |  | 136,126 |  | 321 |  | 136,447
Inter-segment revenues |  | 3,297 |  | 1,148 |  | 18,591 |  | 16,139 |  | 1,550 |  | 40,725 |  | (40,725) |  | —
Total segment revenues |  | 87,017 |  | 22,105 |  | 36,320 |  | 29,640 |  | 1,769 |  | 176,851 | ​ | (40,404) | ​ | 136,447
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Segment results |  | 32,966 |  | 4,561 |  | (544) |  | 6,497 |  | 107 |  | 43,587 | ​ | (4,440) | ​ | 39,147
Other information |  |  |  |  |  |  |  |  |  |  |  | ​ | ​ |  | ​ |
Capital expenditures |  | (9,520) |  | (9,770) |  | (5,178) |  | (4,587) |  | (12) |  | (29,067) |  | (212) |  | (29,279)
Depreciation and amortization |  | (19,715) |  | (3,990) |  | (3,276) |  | (5,069) |  | (25) |  | (32,075) |  | 3,150 |  | (28,925)
Provision recognized in current period |  | (83) |  | (511) |  | (1,390) |  | (267) |  | (8) |  | (2,259) |  | (85) |  | (2,344)
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | 2021
​ |  | ​ |  | ​ |  | ​ |  | ​ |  | ​ |  | Total |  | Adjustment and |  | Total
​ | ​ | Mobile | ​ | Consumer | ​ | Enterprise | ​ | WIB | ​ | Others | ​ | segment | ​ | elimination | ​ | consolidated
Segment results |  |  |  |  |  |  |  |  |  |  |  |  | ​ |  | ​ |
Revenues |  |  |  |  |  |  |  |  |  |  |  |  | ​ |  | ​ |
External revenues |  | 84,267 |  | 24,930 |  | 19,141 |  | 14,255 |  | 205 |  | 142,798 |  | 412 |  | 143,210
Inter-segment revenues |  | 3,097 |  | 187 |  | 22,395 |  | 18,072 |  | 2,395 |  | 46,146 |  | (46,146) |  | —
Total segment revenues |  | 87,364 |  | 25,117 |  | 41,536 |  | 32,327 |  | 2,600 |  | 188,944 | ​ | (45,734) | ​ | 143,210
Segment expenses | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Segment results |  | 34,435 |  | 5,894 |  | (307) |  | 9,192 |  | 199 |  | 49,413 | ​ | (5,674) | ​ | 43,739
Other information |  |  |  |  |  |  |  | ​ |  |  |  | ​ | ​ |  | ​ |
Capital expenditures |  | (10,548) |  | (10,444) |  | (4,514) |  | (4,756) |  | (13) |  | (30,275) |  | (46) |  | (30,321)
Depreciation and amortization |  | (20,333) |  | (6,566) |  | (3,909) |  | (4,702) |  | (20) |  | (35,530) |  | 3,816 |  | (31,714)
Provision recognized in current period |  | (99) |  | (285) |  | (13) |  | 5 |  | (33) |  | (425) |  | (49) |  | (474)
​ Adjustments and eliminations: a.Revenue reconciliation ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2019 |  | 2020 |  | 2021
Total segment revenues |  | 173,447 |  | 176,851 |  | 188,944
Revenue from other non-operating segments |  | 457 |  | 336 |  | 412
Inter-segment elimination |  | (38,337) |  | (40,725) |  | (46,146)
IFRS reconciliation |  | (10) |  | (15) |  | —
Consolidated operating income |  | 135,557 |  | 136,447 |  | 143,210
​ b.Segment result reconciliation ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2019 |  | 2020 |  | 2021
Total segment results |  | 41,254 |  | 43,587 |  | 49,413
Loss from other non-operating segments |  | (599) |  | (627) |  | (1,237)
Adjustment and inter-segment elimination |  | 1,739 |  | 545 |  | (613)
Finance income |  | 1,092 |  | 799 |  | 558
Finance cost |  | (4,240) |  | (4,520) |  | (4,365)
Share of loss of associated company - net |  | (166) |  | (246) |  | (78)
Impairment loss of investments |  | (1,172) |  | (763) |  | —
IFRS reconciliation |  | 391 |  | 372 |  | 61
Consolidated operating income |  | 38,299 |  | 39,147 |  | 43,739
​
| c. | Capital expenditure reconciliation
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2019 |  | 2020 |  | 2021
Total segment capital expenditure |  | (36,086) |  | (29,067) |  | (30,275)
Capital expenditure from other non-operating segments |  | (499) |  | (369) |  | (66)
IFRS reconciliation |  | 100 |  | 157 |  | 20
Consolidated capital expenditure |  | (36,485) |  | (29,279) |  | (30,321)
​
| d. | Depreciation and amortization reconciliation
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2019 |  | 2020 |  | 2021
Total segment depreciation and amortization |  | (23,791) |  | (32,075) |  | (35,530)
Depreciation and amortization from other non-operating segments |  | (223) |  | (259) |  | (280)
Adjustment and inter-segment elimination |  | 836 |  | 3,442 |  | 3,994
IFRS reconciliation |  | (4,026) |  | (33) |  | 102
Consolidated depreciation and amortization |  | (27,204) |  | (28,925) |  | (31,714)
​
| e. | Provision recognized in current year
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2019 |  | 2020 |  | 2021
Total segment provision |  | (2,293) |  | (2,259) |  | (425)
Provision recognized from other non-operating segments |  | (11) |  | (6) |  | (3)
Adjustment and inter-segment elimination |  | 21 |  | (97) |  | (46)
IFRS reconciliation |  | 571 |  | 18 |  | —
Consolidated provision recognized in current year |  | (1,712) |  | (2,344) |  | (474)
​ Geographic information: ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | 2019 | ​ | 2020 | ​ | 2021
External revenues | ​ | ​ | ​ | ​ | ​ | ​
Indonesia | ​ | 130,979 | ​ | 130,082 | ​ | 136,482
Foreign countries | ​ | 4,578 | ​ | 6,365 | ​ | 6,728
Total | ​ | 135,557 | ​ | 136,447 | ​ | 143,210
​ The revenue information above is based on the location of the customers. There is no revenue from major customer which exceeds 10% of total revenues for the year ended December 31, 2021. ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2019 |  | 2020 |  | 2021
Non-current operating assets |  |  |  |  |  |
Indonesia |  | 156,068 |  | 162,388 |  | 168,002
Foreign countries |  | 3,552 |  | 3,581 |  | 2,709
Total |  | 159,620 |  | 165,969 |  | 170,711
​ Non-current operating assets for this purpose consist of property and equipment and intangible assets.

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