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Segment Information
6 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
Segment Information Segment Information
Operating segments are defined as components of an enterprise for which separate financial information is available and evaluated regularly by the chief operating decision-maker, or decision-making group, in deciding how to allocate resources and in assessing performance. Management has determined that the Company is organized as, and operates in, one reportable operating segment.
Revenues by Geographic Location and Other Information
The Company does business in three main geographic regions: the Americas (primarily the United States); Europe, the Middle East, and Africa (EMEA); and the Asia Pacific region (APAC). The Company's chief operating decision-maker reviews financial information presented on a consolidated basis accompanied by information about net product revenues and revenues by geographic region. The Company's foreign offices conduct sales, marketing, research and development, and support activities. Revenues are attributed by geographic location based on the location of the customer.
The following presents revenues by geographic region (in thousands): 
 Three months ended
March 31,
Six months ended
March 31,
 2024202320242023
Americas:
United States$363,847 $359,906 $713,922 $735,654 
Other21,718 23,197 48,033 49,607 
Total Americas385,565 383,103 761,955 785,261 
EMEA178,386 190,439 371,749 374,554 
APAC117,403 129,633 240,247 243,738 
$681,354 $703,175 $1,373,951 $1,403,553 
The Company continues to offer its products through a range of consumption models, from physical systems to software solutions and managed services. The following presents net product revenues by systems and software (in thousands):
 Three months ended
March 31,
Six months ended
March 31,
 2024202320242023
Net product revenues
Systems revenue$141,654 $208,689 $277,028 $381,721 
Software revenue158,508 131,892 328,993 299,418 
Total net product revenue$300,162 $340,581 $606,021 $681,139 
The following distributors of the Company's products accounted for more than 10% of total net revenue:
 Three months ended
March 31,
Six months ended
March 31,
 2024202320242023
Ingram Micro, Inc.18.6 %16.5 %17.0 %17.1 %
Synnex Corporation16.5 %14.7 %16.0 %14.2 %
The Company tracks assets by physical location. Long-lived assets consist of property and equipment, net, and are shown below (in thousands):
 March 31,
2024
September 30,
2023
Americas:
United States$119,617 $125,736 
Other2,083 2,592 
Total Americas121,700 128,328 
EMEA23,957 24,336 
APAC15,868 17,758 
$161,525 $170,422