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Revenue from Contracts with Customers - Capitalized contract acquisition costs (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Changes In Capitalized Contract Cost [Roll Forward]        
Beginning Balance     $ 66,468 $ 77,220
Additional capitalized contract acquisition costs     13,851 13,123
Amortization of capitalized contract acquisition costs $ (8,900) $ (9,400) (18,015) (19,134)
Ending Balance $ 62,304 $ 71,209 $ 62,304 $ 71,209