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Revenue from Contracts with Customers - Capitalized contract acquisition costs (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Changes In Capitalized Contract Cost [Roll Forward]        
Beginning Balance     $ 66,468 $ 77,220
Additional capitalized contract acquisition costs     21,553 19,384
Amortization of capitalized contract acquisition costs $ (8,700) $ (9,400) (26,705) (28,514)
Ending Balance $ 61,316 $ 68,090 $ 61,316 $ 68,090