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Property, Software and Equipment - Narrative (Details) - USD ($)
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Property, Plant and Equipment [Abstract]      
Depreciation expense $ 549,000,000 $ 575,000,000 $ 614,000,000
Property, Plant and Equipment [Line Items]      
Remaining asset impairment charges 0 97,000,000 1,627,000,000
Pre-tax gain 0 0 (221,000,000)
Real estate owned and related fixed assets      
Property, Plant and Equipment [Line Items]      
Impairment charges   $ 57,000,000 $ 1,050,000,000
Property owned      
Property, Plant and Equipment [Line Items]      
Pre-tax gain $ 24,000,000