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Consolidated Statement of Income (Loss) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
OPERATING REVENUES:      
Operating Revenue $ 9,048 $ 22,428 $ 21,965
OPERATING EXPENSES, NET:      
Salaries, wages, and benefits 6,811 8,293 7,649
Payroll support and voluntary Employee programs, net (967) 0 0
Fuel and oil 1,849 4,347 4,616
Maintenance materials and repairs 750 1,223 1,107
Landing fees and airport rentals 1,240 1,363 1,334
Depreciation and amortization 1,255 1,219 1,201
Other operating expenses 1,926 3,026 2,852
Total operating expenses, net 12,864 19,471 18,759
OPERATING INCOME (LOSS) (3,816) 2,957 3,206
OTHER EXPENSES (INCOME):      
Interest expense 349 118 131
Capitalized interest (35) (36) (38)
Interest income (32) (90) (69)
Other (gains) losses, net (158) (8) (18)
Total other expenses (income) 440 0 42
INCOME (LOSS) BEFORE INCOME TAXES (4,256) 2,957 3,164
PROVISION (BENEFIT) FOR INCOME TAXES (1,182) 657 699
NET INCOME (LOSS) $ (3,074) $ 2,300 $ 2,465
NET INCOME (LOSS) PER SHARE, BASIC $ (5.44) $ 4.28 $ 4.30
NET INCOME (LOSS) PER SHARE, DILUTED $ (5.44) $ 4.27 $ 4.29
Passenger      
OPERATING REVENUES:      
Operating Revenue $ 7,665 $ 20,776 $ 20,455
Freight      
OPERATING REVENUES:      
Operating Revenue 161 172 175
Other      
OPERATING REVENUES:      
Operating Revenue $ 1,222 $ 1,480 $ 1,335