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Selling and Administrative Expenses (Tables)

12 Months Ended

Dec. 31, 2021

Selling, general and administrative expense [abstract]

Summary of Selling and Administrative Expenses

(1)	Selling and administrative expenses for the years ended December 31, 2019, 2020 and 2021 are as follows:


						2019				2020				2021
						In millions of won
Salaries			￦				775,204				1,095,183				1,121,188
Retirement benefit expense							157,272				103,967				113,127
Welfare and benefit expense							120,463				155,071				155,558
Insurance expense							12,427				10,178				17,909
Depreciation							232,510				218,103				219,427
Amortization of intangible assets							76,547				87,086				91,428
Bad debt expense							(12,719	)			20,648				17,968
Commission							632,849				368,275				410,275
Advertising expense							34,453				29,559				29,230
Training expense							7,174				5,196				4,923
Vehicle maintenance expense							9,525				9,435				8,849
Publishing expense							3,414				3,677				3,568
Business promotion expense							3,038				3,614				3,522
Rent expense							40,505				36,337				43,650
Telecommunication expense							8,451				8,686				8,569
Transportation expense							865				1,007				870
Taxes and dues							58,666				62,828				93,446
Expendable supplies expense							6,682				8,029				9,052
Water, light and heating expense							11,867				11,749				12,351
Repairs and maintenance expense							88,576				79,185				123,134
Ordinary development expense							224,463				197,436				213,936
Travel expense							15,652				10,793				11,099
Clothing expense							9,369				14,834				10,540
Survey and analysis expense							848				826				889
Membership fee							969				1,274				1,331
Others							150,506				135,467				149,945

			￦				2,669,576				2,678,443				2,875,784

Summary of Other Selling and Administrative Expenses

(2)	Details of “others” included in selling and administrative expenses for the years ended December 31, 2019, 2020 and 2021 are as follows:


						2019				2020				2021
						In millions of won
Accommodation development expenses			￦				53,945				30,889				57,815
Miscellaneous wages							39,794				45,887				47,221
Litigation and filing expenses							21,768				19,341				16,383
Compensation for damages							(1,924	)			8,374				3,303
Outsourcing expenses							3,293				3,610				3,799
Reward expenses							2,858				3,228				3,006
Overseas market development expenses							1,997				1,218				1,192
Others							28,775				22,920				17,226

			￦				150,506				135,467				149,945