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Revenue | 6 Months Ended
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Jun. 30, 2022
Revenue from Contract with Customer [Abstract] |
Revenue | Revenue The following table presents our revenue disaggregated by source, which also have similar economic characteristics (in thousands):
| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2022 |  | 2021 |  | 2022 |  | 2021
Create Solutions | $ | 120,876 |  |  | $ | 72,614 |  |  | $ | 237,289 |  |  | $ | 143,001 |
Operate Solutions | 158,500 |  |  | 182,916 |  |  | 342,519 |  |  | 329,493 |
Strategic Partnerships and Other | 17,667 |  |  | 18,032 |  |  | 37,361 |  |  | 35,840 |
Total revenue | $ | 297,043 |  |  | $ | 273,562 |  |  | $ | 617,169 |  |  | $ | 508,334 |
The following table presents our revenue disaggregated by geography, based on the invoice address of our customers (in thousands):
| Three Months Ended June 30, |  | Six Months Ended June 30,
| 2022 |  | 2021 |  | 2022 |  | 2021
United States | $ | 69,768 |  |  | $ | 62,566 |  |  | $ | 143,714 |  |  | $ | 119,572 |
Greater China (1) | 42,286 |  |  | 41,891 |  |  | 86,130 |  |  | 78,440 |
EMEA (2) | 101,835 |  |  | 105,260 |  |  | 217,147 |  |  | 191,362 |
APAC (3) | 75,068 |  |  | 53,905 |  |  | 151,761 |  |  | 99,584 |
Other Americas (4) | 8,087 |  |  | 9,940 |  |  | 18,417 |  |  | 19,376 |
Total revenue | $ | 297,043 |  |  | $ | 273,562 |  |  | $ | 617,169 |  |  | $ | 508,334 |
(1) Greater China includes China, Hong Kong, and Taiwan. (2) Europe, the Middle East, and Africa ("EMEA") (3) Asia-Pacific, excluding Greater China ("APAC") (4) Canada and Latin America ("Other Americas") Accounts Receivable, Net Accounts receivable are recorded at the original invoiced amount, net of allowances for uncollectible amounts. We estimate losses on uncollectible amounts based on expected losses, including our historical experience of actual losses. The estimated loss on uncollectible amounts recorded as a general and administrative expense on our condensed consolidated statement of operations. As of June 30, 2022 and December 31, 2021, the allowance for uncollectible amounts was $6.4 million and $5.4 million, respectively. We record unbilled receivables within Accounts receivable, net, when revenue is earned in advance of customer billing schedules. Unbilled receivables totaled $27.6 million and $28.3 million as of June 30, 2022 and December 31, 2021, respectively. Sales Commissions Sales commissions are incremental costs to obtain customer contract. If the expected benefit is greater than one year, commissions are capitalized and amortized over the expected period of benefit, which is generally three years. Capitalized commissions, net of amortization, are included in prepaid expenses and other and other assets on our condensed consolidated balance sheets. As of June 30, 2022, capitalized commissions, net of amortization, included in prepaid expenses and other and other assets were $8.5 million and $6.5 million, respectively. As of December 31, 2021, capitalized commissions, net of amortization, included in prepaid expenses and other and other assets were $7.9 million and $8.7 million, respectively. Commissions costs are recorded in sales and marketing expenses. For the three months ended June 30, 2022 and 2021, we amortized $2.2 million and $1.3 million of capitalized commissions, respectively. For the six months ended June 30, 2022 and 2021, we amortized $4.5 million and $2.3 million of capitalized commissions, respectively. Contract Liabilities and Remaining Performance Obligations Contract liabilities (deferred revenue) relate to payments received in advance of performance under the contract. Revenue recognized during the three and six months ended June 30, 2022 that was included in the deferred revenue balances at April 1, 2022 and January 1, 2022, was $78.1 million and $98.6 million. respectively. Additionally, we have performance obligations associated with commitments in customer contracts to perform in the future that have not yet been recognized in our consolidated financial statements. For contracts with original terms that exceed one year, those commitments not yet recognized were $607.1 million and relate primarily to Create Solutions subscriptions, Enterprise Support, and Strategic Partnerships. These commitments generally extend over the next 1 to 5 years and we expect to recognize approximately one-third of the balance as revenue over the next 12 months.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI https://asc.fasb.org/topic&trid=49130388 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130551-203045 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(2) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130556-203045 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 9 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130550-203045 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (e) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (d) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 15 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130558-203045 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (c) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 + Details
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