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Consolidated Statements of Earnings - USD ($) shares in Thousands, $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Revenues: |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax | [1] | $ 8,175,426 | $ 8,138,365 | $ 6,920,948
Operating Expenses: |  |  |  |
Directly related cost of transportation and other expenses | [2] | 5,538,958 | 5,517,992 | 4,601,759
Salaries and related costs |  | 1,422,315 | 1,393,259 | 1,267,120
Rent and occupancy costs |  | 166,182 | 152,813 | 119,732
Depreciation and amortization |  | 50,950 | 54,019 | 49,310
Selling and promotion |  | 44,002 | 45,346 | 44,290
Other |  | 186,327 | 178,373 | 138,477
Total operating expenses |  | 7,408,734 | 7,341,802 | 6,220,688
Operating income |  | 766,692 | 796,563 | 700,260
Other Income (Expense): |  |  |  |
Interest income |  | 22,803 | 19,153 | 13,204
Other, net |  | 6,299 | 2,613 | 5,131
Other income, net |  | 29,102 | 21,766 | 18,335
Earnings before income taxes |  | 795,794 | 818,329 | 718,595
Income tax expense |  | 203,778 | 198,539 | 228,212
Net earnings |  | 592,016 | 619,790 | 490,383
Less net earnings attributable to the noncontrolling interest |  | 1,621 | 1,591 | 1,038
Net earnings attributable to shareholders |  | $ 590,395 | $ 618,199 | $ 489,345
Diluted earnings attributable to shareholders per share |  | $ 3.39 | $ 3.48 | $ 2.69
Basic earnings attributable to shareholders per share |  | $ 3.45 | $ 3.55 | $ 2.73
Weighted average diluted shares outstanding |  | 174,209 | 177,833 | 181,666
Weighted average basic shares outstanding |  | 170,899 | 174,133 | 179,247
Airfreight services |  |  |  |
Revenues: |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | $ 2,929,882 | $ 3,271,932 | $ 2,877,032
Operating Expenses: |  |  |  |
Directly related cost of transportation and other expenses |  | 2,143,999 | 2,410,793 | 2,126,761
Ocean freight and ocean services |  |  |  |
Revenues: |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 2,217,554 | 2,251,754 | 2,107,045
Operating Expenses: |  |  |  |
Directly related cost of transportation and other expenses |  | 1,613,646 | 1,664,168 | 1,543,740
Customs brokerage and other services |  |  |  |
Revenues: |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 3,027,990 | 2,614,679 | 1,936,871
Operating Expenses: |  |  |  |
Directly related cost of transportation and other expenses |  | $ 1,781,313 | $ 1,443,031 | $ 931,258
[1] | In 2019, the Company revised its process to record the transfer, between its geographic operating segments, of revenues and the directly related cost of transportation and other expenses for freight service transactions between Company origin and destination locations. This change better aligns revenue reporting with the location where the services are performed, as well as the transactional reporting being developed as part of the Company’s new accounting systems and processes. The change in presentation had no impact on consolidated or segment operating income. The 2019 results also include the effect of changing the presentation of certain import services from a net to a gross basis, which increased segment revenues and directly related operating expenses but did not change operating income. The impact of these changes on reported segment revenues was immaterial and prior year segment revenues have not been revised.
[2] | Directly related cost of transportation and other expenses totals operating expenses from airfreight services, ocean freight and ocean services and customs brokerage and other services as shown in the consolidated statements of earnings.

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